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March 2024 by Reggie Eda
This location does a fantastic job. We frequently rent cargo vans for our catering and event business and every van rental has gone very smoothly. The cargo vans are always new or fairly new, low mileage, clean, and well maintained. The staff is very friendly and courteous. We use to own 4 vans of our own but after spending the additional money on insurance, maintenance, and registration, we determined it was more cost effective to rent the cargo vans for our needs on the weekends for our catering events. We only own one van for our daily needs and rent the addition 2+ cargo vans on the weekends. Thank you for always taking care of us. Keep up the great job and service you provide.
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December 2023 by william shulman
Third U-Haul move and I was an idiot for not trying this shop first. I have one more move and I'll be using them. Why? Friendly and competent service that we all crave today. They made sure the truck was ready to go versus sticking with an issue. Lotsa folks are using U-Haul these days, please try this store.
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July 2023 by David Hilton
Terrible Service when it comes to refunding your money. I was constantly told different deposit dates, then they went silent. Placed on hold or disconnected. I’m telling everyone I know not to use this uhaul!
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October 2022 by Liz M
Good customer care
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September 2022 by Erica Moyler
Would give 0 stars if I could. I should’ve fully inspected the truck before pulling off other than just checking gas & mileage. There were spilled fruit loops in the front seat that I noticed (after leaving) that I DIDNT do. I didn’t eat in the truck & I was the one charged a $25 cleaning fee for something I did do (because I reported it). Truck was returned not only early, but left in the exact same condition it was given, DIRTY. I won’t rent from this location again, left comments in the self return app & was never contacted by anyone. I will also leave a review anywhere else I can find so others are informed. Trucks should be inspected prior to renting in the first place.
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June 2022 by dave4cool
They have almost everything
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November 2021 by Andrea Burno
This establishment does shiesty business by luring you into the place of business at Oxon Hill Rental/U-haul quoting the cost of your deposit amount by phone.And once you arrive they hold you over the barrel demanding the paid up front actual cost for your rental purchase. And, on the actual delivery date no rental equipment is delivered because you get a phone call requiring your return too Icon Hill Rental to pay additional deposit rental costs. All awhile your bank cards funds have been blocked out by that establishment. Your days job work is ruined with workers haven showed up to work and no equipment was deliveredAnd, management Mr. Rodney and sales reprensentatve Katherin are cluless to practicing Good Faith business when they have secured up front the required deposit amount prior to the scheduled delivery date.
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October 2021 by Boo Krieger
Rented a trailer for one way ending in Indianapolis. They were friendly and pointed out a potential problem before we did. Marked it so we didn't have any problem with the turn in. However, we did have a different problem with turn in but this store helped me correct it with paperwork when I called. Thanks for the assistance.
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October 2021 by Sylvester Edmonds
Great busines.
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June 2021 by Harry Blakey
If you are in the ft Washington are, this is the place you need to rent from, from uhaul to Jack hammers, and everything in between. They are always willing to help get you what you need.
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October 2020 by Rommel Ocampo
Be very clean and friendly staff..highly recommend..
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August 2020 by Vivian Mercer
The service was great, but wasn't happy with the price change due to mileage.
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June 2020 by tywone hannah
Very busy
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May 2020 by noizebatch nine
- late review.- price not bad for the truck and everything.- I paid for a dolly and blankets when I got to my house the dolly wasn't in the truck nor was the ramp.- the staff was friendly but took their time to finish a task before helping me, so I was waiting for like 15mins before starting my paper work and everything. - location is a bit weird and hard to get in. - overall not a bad place, just make sure you have everything you pay for before you leave.
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October 2019 by Nanette Wood
Very good move