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July 2023 by Kayla Winder
Great place to get underbody lights installed. I also had starlights installed here that couldn't put the stars in the actual sunroof part. There's a decent price point.On the downside, I do not recommend getting your car wrapped here. Sadly, my wrap is peeling badly on the front bumper, and the edges aren't smooth against the car. Looks great from afar. Up close, you can see all the details that didn't come together.Also, I had an off brand aftermarket radio installed. It came with an external microphone and a screen protector. I don't see the mic mounted anywhere. When I talk to people, they say I'm muffled, and then I don't know what happened to the screen protector it came with.This shop doesn't recommend Viper alarm system, but I already had Viper products, so I wanted it installed anyway. It wasn't wired properly and I went to another shop to rewire.All in all, I brought all the accessories I wanted installed on the car minus the backup camera. The wrap I wanted was out of stock, but as soon as it came back in stock, the shop put in for it to be ordered. I had heart halos installed, and the shop was unable to install in my factory clear headlights and ended up putting them in black headlights. It's ok, but I wasn't going for a black look, really. Also, the headlight bulb they added in is so bright that you can see the glue and stencils used to put the halos in place.My car was here from Nov. 28th 2022 until May 24th, 2023. I'm not sure why it took so long, I didn't feel very well informed during the process. There are also many other details that I won't go deep into.I will not be coming back personally. But the shop can do small projects such as accessory lighting and tint install. They painted my calipers as well. They look decent. I still have to get my wrap done over again and get my radio wiring looked at.
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January 2023 by Neicy Gatling-Miller
I bought a new car the next day i took it to Exclusive Concepts and they wrecked the front of my Car. The owner has refused to fix my car and has many excuses for his employees wreckless behaviors. I am now forced to take this issue to court.Update: i won my judgement in court and he still has not paid. I will be garnishing
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January 2023 by Joe Martinez-Williams
I had bought a new car and needed to get my windows retinted. I called a couple of other spots but none of them offered same day service. I called Exclusive Concepts and was told they could get me in on the same day. After a slight mixup with the expected tint percentage, the owner was quick to make it right. I was impressed worth the work once I got my car back. My only negative thing I have to say is in the time it took to have my tints done. It took almost 3-hours?? The mixup was the culprit in this extended time. Overall, I'd give Exclusive Concepts a solid 7 out of 10. We'll see if my rating goes up or down following my next two services (remote start and sub and Amp install)??♂️
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August 2022 by El Goop
Go somewhere else in the area for a better price and service. No parking…. Business is unreliable, unhonest, and UNPROFESSIONAL.
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March 2022 by Abdul Rahman
Don't spend your money. You'll be spending more to fix it and it won't be don't in a timely manner. Very unprofessional
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December 2021 by Joshua Otero
Had my windows tinted here a year ago and went back for detailing a week ago and the guy is a perfectionist and does a great job with great customer service. (:
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November 2021 by Mike R.
Referred by a friend. This place is on point. They do everything from speakers to tint to rims to, in my case, a new radio. The unit came from California and took about a week; cost me $650 plus $250 to install. It's Android compatible and works with the steering wheel controls on my truck and I'm going to add the dash camera to it as well. I could even add the tire pressure module if I wanted that too but I passed. Jeff (owner) is super knowledgeable and gives you all the alternatives and options as he looks up your stuff on his extra large computer monitor in his office. Andre is his office manager. The controls on my steering wheel aren't working with my radio just yet, but he emailed the manufacturer and we'll get that all sorted out in a couple of days. I'll be getting some tint and rims for him shortly. He's a super knowledgeable guy and knows his car enhancement stuff. I'll read the manual shortly. In the meantime I did all my presets and love the sound that comes through these factory speakers. I'll be upgrading those soon too. This was a very enjoyable and fast experience. Looking forward to starting the next set of upgrade work.
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November 2021 by Parent W.
Awesome customization and automotive repair shop! I went in to get the windows on my truck tinted, and the owner informed me about a defective seal on the outside of my rear window that was causing a major leak I was unaware of. They could've just tinted the windows and not alerted me, but they actually took the time to show me the issue. I was able to get the dealership where I purchased the truck from to repair the window. Needless to say I'm a 5 time repeat customer who feels like family at this location, and would recommend their service 10 out of 10 times!
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September 2021 by Michael K.
If I can give more stars I would! This place hooked me up, they installed a subwoofer in my Tacoma for a very reasonable price. They were friendly and very cooperative. I will definitely be going back for my future modifications. I never write reviews, but with how great of experience I had, I had to write one! They also offered military discount which is huge!!! Good job guys keep up the excellent work.
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July 2021 by Vanessa Fleeton
Awesome work, Awesome workers. They are very professional & there's no wait.I had a car alarm installed & I they answered all my questions..
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July 2021 by Derick H
Had my tints done and my sound system installed they always do a great job
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May 2021 by Janico Terry
Exclusive Concepts tinted my back windshield on my 2008 Nissan Altima a few years ago, and I was very satisfied. They tinted my new/used 2011 Hyundai Sonata Limited on 05/01/21 and they did an awesome job. Love it..❤ Not only do they do good work, I've also discovered that their prices were the best in the Maryland area. The staff was professional and knowledgeable. Would recommend Exclusive Concepts to anyone. Thank you for a job well done!!#averyhappyandsatisfiedcustomer ##wouldreccomendeverbodyandanybody?#
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May 2021 by V. F.
This company gets 10 from me. I went through so much with my 1st alarm co. They are professional, courteous, accommodating & have the best customer service. They took care of "Blessed" & she's happy with her new alarm. I highly recommend.
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February 2021 by Michelle Sylver
Very friendly customer service, efficient and good services.
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January 2021 by Michelle Sylver
great customer service, very efficient and good clean work!
