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November 2023 by Donia Harper
Dawn, Thanks so much for your time and assistance and recommendations. You are great.
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October 2023 by DJohnson
Dawn is my Rep and she does an excellent job. Very happy with the service. When I call, she is always available to resolve my issues.
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October 2022 by Gloria Nelson-Johnson
Always a pleasure to work with Mr Ball and his Team of agents. They are very nice and professional and that makes for a good long term relationship. Thank you all for years of service. I would recommend this Insurance Agency.
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August 2022 by Lojos Inc
After being a loyal customer for many years, we had a bad hailstorm which damaged my roof. My entire street had their roofs replaced or repaired by their insurance companies. I was the only one with State Farm and we were denied the claim despite having obvious hail damage and we were told it was regular wear and tear so we had to pay out of pocket. We moved to Geico, like our neighbors and we are much happier now.
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June 2022 by Dianna Davis-Small
I have had a standing relationship with Bill Ball and his office for 17 years. Longevity says something in business.Even more, both Bill and Dawn have on several occasions provided valuable information to help wisely steer me and my husband both in personal matters and business matters. They are always willing to go above and beyond what we need.I hope others see the fruit of Bill Ball and his agent's labor.
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September 2021 by Kris NA
Bill Ball is rude just like his daughter Jennifer Ball. Do not pick Bill Ball as an agent please pick someone else because he is not it! His team is unprofessional and rude and very smart and sassy on the phone. Old man go out of business!Dawn we not even going to start on her smh next story. Dont do it worst agent ever
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June 2021 by Rhiannon Walker
I've been working with Bill Ball and his associates, Jennifer and Dawn, since I first started driving. They've always been extremely helpful, and it was a very cool full circle moment buying my first car. I called them the day after the car arrived, and they were able to quickly get my paperwork together, so I could quickly enjoy the new car. Jennifer initially helped with the consultation after I put the deposit down. Bill, her father, got my package prepared once the car arrived, and Dawn completed putting it together. I appreciate Dawn tremendously for taking the time to listen as I was explaining some of what was going on. I appreciate her everything for all that she did at the end.
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March 2021 by Gina
I have been a client of this State Farm agency for over I think 8 years and I always receive excellent customer service from my rep Dawn Ferguson. She’s always on top of things and responds promptly. I highly recommend this State Farm office!
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January 2021 by T. J. Wynn
Great service, very courteous and highly professional.
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November 2020 by Pat Bell
Thank you Dawn for your promptness, professionalism and customer service. I can always count on the Bill Ball - State Farm team to take care of my insurance needs.
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November 2020 by Kurt Davis
Mr.Ball's agency is the absolute best auto agency I have ever been involved with during my 39 yrs. of driving. Mr. Ball"s staff provides customer service that is not seen much in today's world and Dawn is always so helpful and pleasant to speak with. Thank you for all the years of service you have provided my family and I.Kurt R. Davis
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November 2020 by Kychia Wright
I love my team at this office. They are always on point and call when there is an issue or even a discount that benefits me. They are a great team to handle all your needs for all insurance needs.
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August 2020 by Sattina Parrish
Dawn gives awesome customer service. She is always professional and always polite. In speaking with her, its like we are family because she is just down to earth and just treats you like family. You will never be disappointed in doing business with her.
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July 2020 by Tiffany Jones
Great customer service from Dawn all the time. She is the best at what she does. The receptionist is so warm and welcoming when you call as well. Keep up the good work.
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June 2020 by Joseph Harrell, Jr.
I super appreciate all the assistant that Bill Ball and his staff have provided me throughout my relationship with them. Dawn and Jennifer are the best. Just today I spoke to Dawn (da bomb) and her knowledge of her trade and responsiveness to my questions was outstanding! I love the personal service. It is such a pleasure to be greeted like a friend everytime I call the office. When you do business with this agent the Welcome mat is always rolled out. Thanks for all you do!
