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“So far, so good. Just moved in and the communication has been on-point. The apartment was thoroughly cleaned and refinished upon our arrival and the staff have all been extremely helpful over the course of the move.”
“We had a best experience in touring today, the complex is soo clean and organised so well!!And a Special thanks to Gary Jones who took us in touring he was so helpful and very kind ??”
“I would like to show my appreciation to Mr victorino Castro one of the best service technician here at Mason at van dorn he is truly amazing at what he does he deserve five stars ? thanks for your service victor”
“This is really nice and quiet community. My first interaction was with Ms. Atwell, leasing agent for the community. Ms. Atwell is very professional and attentive to your leasing preferences. Leasing a unit can be a big deal, especially for a long period. Ms. Atwell explained the multiple leasing options for the different units. I found Ms. Atwell to be extremely responsive to my questions and concerns. Even on her day-off someone from the leasing office reached out to me to give me an update on my questions. This is not generally done, and I usually have to chase a person down to get an answer to my question(s), so I found that to be professional as well. I also had the pleasure of meeting another person from the leasing team named Henry. Henry was very understanding and helpful during my move-in to address a concern that I was having. He remedied the matter without unnecessary red tape or having to check with hdqtrs. He has authority to make a decision. Thumbs up with that! Overall, I would give the community a 5-star but I had some minor issues post move-in that required continual maintenance requests but overall, the team is professional, its a safe community and nice place to live.”
“The apartment itself was great. It was very quiet (I never heard any of my neighbors), location is good, and the amenities are nice.
The only downside is that there are a LOT of hidden fees in addition to rent. $150 “amenity fee”. $50 “application fee”. $500 “non-refundable move-in/admin fee”. $20 “pet application fee”, plus $500 “non-refundable pet fee”, $20/annually to maintain a “pet profile” through a third-party app, and monthly pet rent. $335 for carpet cleaning at move-out, unless you want to hire someone yourself. $20/monthly “technology fee”. $5.37 “service fee” tacked on to your monthly utilities. There may be more that I missed, but you get the idea. It’s predatory.”
9AM - 6PM
441 N Armistead St, Alexandria
Apartments
“I am really happy living here! The place is cozy and well kept, and the neighbors are friendly. Everything I need is close by, and the area is peaceful. It is a great spot to come home to after a long day. Definitely feels like the perfect fit for me.”
“I've lived here the past 3 years and will soon be moving out (to another state, otherwise I'd be staying here!). I've loved my time here. It's a wonderful building, the leasing office has always been really helpful, and maintenance is quick to respond and very nice.
Pros:
Location - easy walk to King street, but far enough away from the busyness that it's fairly quiet, walking distance to whole foods, restaurants behind the buildings, coffee and convenience stores. Also for drivers, there's easy access to 495.
Quiet - I rarely hear my neighbors. I can hear noise in the hallway at times, and occasionally upstairs neighbors if they drop something, but most of the time it's very quiet.
View - if you are on a higher floor facing Holland Lane, the view is spectacular. You can see the Washington Monument, National Harbor, and all of Alexandria. When fireworks are going off down at the river or National Harbor you can watch them from your window.
Rooftop pool - the rooftop has a beautiful view as well, and the rooftop pool is a nice addition
No issues with pests, building and landscaping is kept clean
AC/Heating isn't controlled by the building like some other buildings in the area (so you can turn it on anytime throughout the year if needed). I have only turned on my heat about 3 times since moving here.
Community - the people here are great. There is a resident portal where we can ask questions, ask for help, sell items, or chat. The leasing office does pet of the month. Everyone here is mature, respectful and nice (that I've come across at least!)
Cons:
The parking garage in 601 (HL2) goes through phases where it's really full and sometimes coming home late at night it's hard to find parking. It's not currently like that though.
Things to consider:
If you're facing Holland Lane, I think we're on a path for ambulances/fire trucks. They can be quite loud. The windows are pretty good at blocking out general noise though.
Also if you're facing Holland Lane, you're facing east so the morning sun is bright and hot! And in the evening it feels a bit darker than it actually is outside. The shades help with the sun though!
I highly recommend checking out Post Carlyle. It's a great choice for living in Old Town!”
“Nice and clean community best in this area Michael is so nice he is one of the best people who worked here in the building he always loves to help as much as he can and give the best service”
“My boyfriend and I moved here a month ago and instantly fell in love . Regina in the leasing office , made the move in experience easy and enjoyable. The residents are friendly . The community remains clean and quiet. I love it here so much and i do not see myself moving for years to come . Thank you Regina and all leasing office receptionist , my family is finally comfortable and happy.”
“The Clark has continued to feel like a Family to me! Travis is a God-send in maintenance, Douglas is a class act and warms up the energy In Concierge, and Johnathan’s morning greeting and event planning has put all the icing on the cake! I love this place!”
“Ms Autumn Jackson helped me get my first ever lease! She was super nice and helpful to me the whole time! There’s a reason she has the most leases among her peers. 10/10 she deserves a raise!”
“Beautiful apartments and the entire area is nice and clean. Friendly neighbors and spectacular staff. Elena and Jasmine make everything a breeze with excellent customer service and prompt communication.”
“I have lived here since 2018. The apartments are affordable and come with a washer/dryer in-unit. Maintenance responds quickly to tickets, and the office staff is amazing when it comes to answering questions and dealing with various issues.”
“I just recently moved in the Reserve at Potomac Yard and after many attempts to find the perfect place, I have done it! Throughout this process, Parwin was understanding, welcoming, and helped make my transition from a two bedroom apartment to a one bedroom apartment easy. The whole team here has been welcoming. What I appreciate most about the apartment I am in now is that it is clean, accessible, and easy to walk around. The trash valet is a plus and the location is super! Thank you to the team and especially Parwin for helping my move be so positive and easy!”
“I can’t begin to express how wonderful Patricia Harrison is! She basically held our hand through the entire process of getting our dream apartment She was very patient and understanding, and was willing and able to answer any of our questions and concerns!”
“- units are nice for the most part. Some can be a bit of a walk to get to due to the building design.- parking garage was nice, do have some issues here with cars getting messed with or the gate getting broken down to gain access to the garage by outsiders up to no good.- management for the most part was nice and helpful when I was here . Non-management staff were hit or miss, most of them were rude and lazy.- location is nice for things around these units for shopping and restaurants.- inside and office was always clean and organized.- never had issues with packages getting stolen or messed with.- never had issues with neighbors, everyone was respectful and nice.- didn't have to fight for elevator access much, everyone was nice other than the few random entitled humans that think they are someone special. " Have them everywhere you go lol"- overall I honestly enjoyed my stay here other than the walk to my unit was so long.- I would have stayed here for my 3rd year if the prices didn't jump up so much.”
9AM - 6PM
1400 N Beauregard St, Alexandria
Apartments
“Good service, the receptionist Camila was very friendly and gave me all the information I needed.
I liked the bookstore and the location of the departments”
“just moved in about a month ago. this is my first apartment and it has been perfect. it’s everything you need. it’s quiet, spacious and coupled with great customer service. keep it up :)”
“I lived here for 10+ years and loved it! The front desk staff has always been incredibly helpful and friendly. Patricia and Maeza always looked out for me. I miss living here!”
“I recently had an issue with my air conditioner unit and placed a maintenance emergency request. I immediately received a call from Ceasar to inform me he was on the way. After he checked the unit and fixed the unit. While completing a thorough check, he found a leak and fixed it on the spot! Had he not found it, there could have been extensive water damage. He went above and beyond to fix the issue! The staff at Carlyle Mill and their maintenance Team goes the extra mile to ensure their residents are taken care of!!”
9AM - 6PM
935 N Van Dorn St, Alexandria
Apartments
“The staff at willow Run Apartments are very nice, professnal, as well as exercised an abundance of patience when it came to my move in. I specifically worked with Rayell through the whole process who was very helpful in answering all my questions and addressing any concerns that may have arisen. I ended up wanting to move to an upgraded apartment which the manager Omar made the transition smooth and easy for me.... and he did it with a smile on his face, ,(he always wears a smile). The office does stay quiet busy, but the staff always manages to get residents in and out and handled all their needs in a timely manner from what I saw of my time spending in the rental office.. I just say watch out for the towing, everything MUST be up to date on your vehicle or you WILL get towed. I appreciate all the staff at the rental office exhibiting a ton of patience during my move in progress.. Rayelle,Omar,Yurel,and Priscilla all played a part, However RAYELL is greatly appreciated for working with me one on one on a daily basis to complete my move in! Thanks guys ❤️!”
“It is amazing here. The community is very safe and the staff is always there for us when we need them. The maintenance crew is absolutely amazing. They are always outstanding in anything they do. I have a lot of love and respect for them. Thank you all so much”
“I have be living here for 5 years and the management team is amazing.. Yessenis and Eva are the best they understand what you are going through and help you as much as possible. Overall I love living here.”
“Location is Primo!Customer service is stellar!Atmosphere was good.We lived here for 2 years since moving from Cleveland, OH.Some things to take into consideration....Only having 1 way in and out of the parking garage was challenging.Living on the pool side we would get a few noisy parties. But never anything past 11pm which brought us peace of mind.The multiple times the fire alarms went off and couldn't be silenced for hours!But we have to say overall our 2 years here were beneficial and we would recommend Aspire if asked.”
“Jose Hernandez just changed my kitchen lite bulb. He knew right away that it was not the bulb itself but the box had gone bad. He quickly replaced it and now my light in my kitchen is working again. Jose Hernandez, Gracious!!!”
9AM - 6PM
5797 Rayburn Ave, Alexandria
Apartments
“Teferi, Best service in the world and very grateful and thank you very much he explained everything and helped with it. The accommodation is good and safe and comfortable clean rooms great maintenance service 24 hr 7 days”
10AM - 1PM 4 - 9PM
4201 31st St S #323, Arlington
Apartments
“Terrible the fact there is already pest problems an now water issues , there haven't been water for 3-4 days and they don't even communicate that why cut water off or give you any updates I would say worst complex toLive they make you do all these things an move an don't help you with anything but want to charge you rent for a terrible living condition”
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“The Maintenance Team is A-1 , Mr.Scott was fast and real cool! Also Ms. Kharen made the process really easy!
Update 7’12’24
Been a resident for almost 2 years now ‘ My unit is still in good shape , washer and dryer and AC have all worked since I’ve lived here. I wanted to give a special thanks to Miss Robertson ?. She’s very patient, quick response and will do what she can to help. Miss Heather is Also Helpful ? Thank u both!”