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January 2024 by VDP
This store location is a last minute goto for certain items. Yesterday I purchased a 10 piece hot fresh fried chicken wing package. Though I was hungry, I didn’t care for the Feathers N Wings REALLY these feathers were so big and could’ve easily been removed before cooking. IS that too much to ask and pay $9.99!?
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December 2023 by Ronnie Taylor
Out of stock of things I needed and everything high because of area
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October 2023 by Woman Of F.
I just had a ratchet troll deliver my mother's food and sat it behind her car, out back, MAKE IT MAKE SENSE. She told me it said leave at back door, and I said, "well this is a fence not a door" and she looked at me like "well"...no apology NOTHING. Shopper's take some accountability and screen your drivers and stop hiring to fill openings. My Mom is in a wheelchair and if I was not here, her delivery would still be outside.
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September 2023 by Lisa M Williams
Great customer service, organized and fully stocked with all the items I needed. My new favorite location!
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June 2023 by Sylvia Wright
The store manager is great along with the staff always very helpful, even to special request items, Internal Delight Almond Joy creamer is usually available and wild caught salmon frozen is at a really low price, yet very tasty, one of the best. Thanks for responding to the email from coporate and a phone call from the Store Manager.I would be remiss if I did not mention the donuts, which can compete in taste with any of the gourmet donut shops, absouletely delicious and yummy, more bang for the buck!
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May 2023 by Micheal Mewborn
Everything was good and the cashier was great.
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April 2023 by A Concrete Rose
My cashier was not able to assist me properly, she got snappy ??♀️
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April 2023 by ANTHONY BROWN (Tony)
They are high know food prices r ridiculous
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February 2023 by BT
Recently, I went here on an Instacart assignment, which I often do. Unfortunately, this time I had the worst experience.The customer I was shopping for wanted hot crab legs so I proceeded to the seafood department. As I approached the counter a female employee who was behind the counter walked to the back. Then Mike, a male employee walked behind the counter and went straight to the back without acknowledgement. Since, I am given a certain time to fulfill the order while at the store. I said, “Is anyone going to assist me”. This is when both employees walked towards the counter uttering profanity because I asked for assistance.The female said softly, “Damn, I didn’t see you”. While Mike said the same and more but more aggressively, which I was baffled. I expressed to him the lack of professionalism and he became argumentative and confrontational. It only ended because I eventually ignored him to proceed with my order of crab legs.It is always frustrating to me when you’re in an establishment that is based on customer service. Yet, the employees lack customer service skills. They become upset with the customer if you’re forced to ask for assistance. Mike hostile mentality was very concerning. He appears mentally unstable. If I had matched his energy, things could’ve went totally different. He is a poor representative of Shoppers. Such behavior shouldn’t be allowed or tolerated.Before leaving the store, I spoke with one of the managers on duty. He spoke with the female who was working in seafood and witnessed Mike’s poor behavior. Yet, lied and said she didn’t know what happened. Why she said that when she was right there and responded disrespectfully as well, I’ll never know. These employees have to do better or get a job that doesn’t require interacting with customers.Later, I went to Shoppers located at 10501 Martin Luther King, Jr Highway, Bowie, Md. on an Instacart assignment and it was a much better experience. Joe in produce and the other employees assisted me without hesitation. A female employee went and found an item I was looking for, without asking. If I had the option to chose the Shoppers I prefer to shop at, it will definitely be this location. Unfortunately, I live directly behind the Shoppers I had the less than positive experience at, which is why I’m there often on Instacart assignments.
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February 2023 by Jessica Giattino
For some reason I went in with very low expectations...but was so pleasantly surprised...very nice store..wide aisles...very very good doughnuts in bakery...I used self checkout so I couldn't say how the customer service is, everyone seemed friendly though...I'll absolutely shop here again
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January 2023 by Ms. Independent
Recently, I went here on an Instacart assignment, which I often do. Unfortunately, this time I had the worst experience.The customer I was shopping for wanted hot crab legs so I proceeded to the seafood department. As I approached the counter a female employee who was behind the counter walked to the back. Then Mike, a male employee walked behind the counter and went straight to the back without acknowledgement. Since, I am given a certain time to fulfill the order while at the store. I said, “Is anyone going to assist me”. This is when both employees walked towards the counter uttering profanity because I asked for assistance.The female said softly, “Damn, I didn’t see you”. While Mike said the same and more but more aggressively, which I was baffled. I expressed to him the lack of professionalism and he became argumentative and confrontational. It only ended because I eventually ignored him to proceed with my order of crab legs.It is always frustrating to me when you’re in an establishment that is based on customer service. Yet, the employees lack customer service skills. They become upset with the customer if you’re forced to ask for assistance. Mike hostile mentality was very concerning. He appears mentally unstable. If I had matched his energy, things could’ve went totally different. He is a poor representative of Shoppers. Such behavior shouldn’t be allowed or tolerated.Before leaving the store, I spoke with one of the managers on duty. He spoke with the female who was working in seafood and witnessed Mike’s poor behavior. Yet, lied and said she didn’t know what happened. Why she said that when she was right there and responded disrespectfully as well, I’ll never know. These employees have to do better or get a job that doesn’t require interacting with customers.Later, I went to Shoppers located at 10501 Martin Luther King, Jr Highway, Bowie, Md. on an Instacart assignment and it was a much better experience. Joe in produce and the other employees assisted me without hesitation. A female employee went and found an item I was looking for, without asking. If I had the option to chose the Shoppers I prefer to shop at, it will definitely be this location. Unfortunately, I live directly behind the Shoppers I had the less than positive experience at, which is why I’m there often on Instacart assignments.
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December 2022 by Esther Nana
Online socks. This was my go to store. Can't find anything. Website is a waste of time
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September 2022 by Gwendolyn Young (Gwen)
The store was neat, clean, and stocked. The workers seemed to be a little bored. The store was not crowded, and they had a nice selections of products. The had some raspberry jelly filled donuts that I purchased, and they were GOOD! They also had chicken drum sticks on sale that I could not pass up. They were at a good price for a family pack for $4.00. Some of the other meats were pretty high, just like the other stores.There were no long lines either.I did not get a chance to tour the store like I normally would do, but I plan on going back when it is not so hot outside.They participate in the "Over the Counter" (OTC) Program!
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September 2022 by Beverly C.
I like the shoppers in Forestville. The staff is always nice, and the sale prices are good, but the prices are better at ALDIs. I go to shoppers for thing like Variety of soft drinks and things I can't get a Aldi. All in all it's a good store though.
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August 2022 by Kev keepingitreal
Great store for shopping for food and household products, all with affordable prices. Staff was very friendly and helpful with great customer service.
