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February 2024 by Felicia Thomas
This is my 5th time placing an order online for pickup and the process has been smooth every time. My most recent order was for 24 balloons. I was in the store for only 3 minutes. Literally in and out with my correct order.The ladies at the front counter were very polite and provided great customer service. I’ll continue to be a returning customer.
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February 2024 by Paul Obe
Super Clean, the staff was helpful, this is the place to go.
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February 2024 by space ghost
The worst party city EVER!!!!! Been waiting for curb side for over 40 minutes. Do not waste your time coming to this location.
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February 2024 by PRISCILLA CLARK
Friendly atmosphere!
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January 2024 by Angela P.
Surprisingly but not surprisingly...Party City no longer exists at this location . Google Maps needs an update
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January 2024 by Wayne Tucker
Quick service
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November 2023 by Solomon Hamilton III
Last weekend before Halloween and I had no costume for a party on Saturday night. I desperately tried to find something suitable for the last minute. Party City...was my hope to satisfy that need. Many of the shelves were bare. I spied a "dreadlocks" Bob Marley style. The line for the cashier's was to the back of the store, but was quickly served. They know how to give customer service.
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November 2023 by Oakcrest00
Laziest employees I’ve ever seen. Everyone I go here they tell me they aren’t blowing up any balloons for the day. (Never fails) Need to change the name to Party Poopers!
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September 2023 by Mimi M.
I went to Party City in Forestville, MD yesterday to get balloons for my daughter's bday that was the next day. There were lots of teens employed which is fine. However, when I purchased I was not told that they lasted up to 8 hours. What a huge disappointment. I called back today and the manager "Makayla" said I needed to return to repurchase more balloons. I would dare to question if she was even a manager. To charge an extra $1.40 per balloon for helium to only last 7 hours is ridiculous. Dollar Tree balloons last longer. Im giving the teen workers a pass. This is poor management. She even had the nerve to say "we" tell everyone they last a short time. Who would pay that much for such a short time. I would not recommend. Do better Party City.
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September 2023 by Jean Reyes
Excellent service now they have an entren e customer service. Dedicated fast very professional
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July 2023 by Big Simp
I went into party city a little after 10 on a Saturday morning. & was told I couldn’t get two balloons blown up because they weren’t taking any more orders! I understand there are pre orders of bouquets & etc.. but there should be a designated person to fill walk in orders. & your employees need to work on how they talk to people
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July 2023 by DaShay Yates
I was really disappointed they didn’t have helium. How does a party store not have helium? Such a stores should have back up. Patrons can got to other stores to get the basics. We go to Party City for HELIUM! Once Dollar Tree gets large number balloons, it’s a wrap! I ANNOYED SO
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June 2023 by m daniels
It was my co-workers 21st birthday and I wanted to celebrate at at the office with the rest of the staff. I went online and placed the order for some balloons, sash, drinking cup and candle. I was notified immediately after I placed my order that it will be ready for pick up within 10-15 minutes. I then received a missed call from an employee by the name of Zach and when I returned the call I was told that one of my items was not in stock. Upon arrival I was greeted rapidly by Zach!. I explained I was here for pick up and he showed me where my items were located, bagged nicely with the balloons in the holding area. I mentioned about the item not in stock but he said that he was able to find it. I was in and out within 5 minutes. I love this NEW location. Store was clean and organized. Thank you Party City of Forestville, MD for making my transaction run smoothly. Highly recommend.
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May 2023 by Devon K.
So slow... not friendly. Save yourself the trouble... You will be late for your event most likely.
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May 2023 by G Rodriguez
The ladies that I encountered that work there were genuinely nice and patient individuals. Treat them good, it makes a difference. Thank you❣️