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“I haven’t entered a UPS Store in awhile. I was unfamiliar with the process of mailing a package out of state. Thanks to RAChel (Clerk 21762). She was so patient and extremely helpful. I appreciate the professionalism displayed with both Clerks very rare these days. Thanks for your assistance, much appreciated”
“Great experience at this location. Ama helped me with my transaction, and she was so friendly. She was thorough in her questions to me, which gave me the confidence in sending my items. I appreciated her positivity and energy during our short encounter.”
“Came in the store to return a product but had chosen the wrong return location. But Benenita was so patient and helpful walking me through the process. She gave service with a smile and a very cheerful attitude. Something that is rare these days”
“I was renewing my passport and needed a head shot and delivery to the passport processing center.UPS Store associate Mo ( i believe that was his name) was literally the best customer service i've ever received. he provided scissors, stapler and space to prepare my documents and i could not be happier with his service. he was the only associate in the store at the time i was there and had several customers in his service but he didn't crack under pressure. I will absolutely be using this store in the future if Mo is the standard. Thank you for all your help!”
““those guys were awesome!” My husband after dropping off our returns yesterday.They were super helpful,made it easy on us, and friendly. This is my new UPS store. Thanks gentlemen.”
“Angie and Sandra are extremely professional at this location I came in needed almost 30 documents they helped me extremely. I would not go anywhere else. Very welcome place with great energy. You want quality services come here. Happy holidays.”
“Great service by Pierre. I was in and out in about 3 minutes. The only downside is the smell of the store upon walking in, which was a strong smell of cigarette smoke. I won’t take a star away for the smell, just hopefully it doesn’t smell like that naturally.”
“Great UPS store, the people who work here are tech savvy and attentive. Could be a little more organized, it's chaotic sometimes. And the lines can be too long. But I do recommend this location.”
“I’ve always had a pleasant experience with this store location. The staff are polite, efficient and professional. They work hard and diligently to manage the flow of customers.”
“Elijah took great care of me today as I was rushing to send off a few giant care parcels to my college kids before catching a flight. He was helpful, patient, and efficient! Free USPS Priority boxes. Great value. Thanks Elijah and I believe the manager was there, too, today, and she was lovely! Great shop.”
“I came to this location to print a banner. Patricia was very helpful throughout the process and I noticed she put in extra effort to make sure my needs were fulfilled. Would highly recommend!”
“Great UPS store, the people who work here are tech savvy and attentive. Could be a little more organized, it's chaotic sometimes. And the lines can be too long. But I do recommend this location.”
“Ms.JoyceAnn is always very pleasant! There use to be some rude people here but she’s always professional! I also like the convenience of being able to make it my “access point” of pick up. My packages are safe and always available”
“Decent UPS, I've just had to drop off packages here. The line can be long and service can be slow sometimes but so are most UPS stores. Parking is free and is directly in front of the store.”
“The last at the counter was nice. The problem is that the machine they have to skip the long line doesn't have stamps or stamped envelopes or unstamped envelopes for sale. ??☹️??”
“FedEx has the best staff and they're friendly. They go above and beyond daily to make sure the customers are in and out quickly. The service is always great!”
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“So I ordered a package that required a signature on delivery, and unfortunately, neither I or my family would be available to receive this package during the scheduled delivery time. However, FedEx offers an option to hold a package at an "authorized FedEx distribution center" for pickup, and this location was suggested. As a distribution center, I truly did not know what to expect, because it did not specify what type of business location-i.e. FedEx store vs. FedEx counter within a convenience store vs. a FedEx mass shipping center. Come to find out, it's a small privately-owned (?) mail courier service store, and advertises as an authorized shipper for UPS, FedEx, DHL, and USPS. The place is relatively small but neat, and the customer service was friendly and efficient. However, finding the exact location was a bit of a hassle, but I did find it after using another gps system, and saw that it's located at the back corner of Forestville Plaza. There's plenty of free parking, and it does not seem like a busy location-but I could be wrong. And you can have any mail or package shipped from here, or have mail/packages arrive here for free pickup-depending on your courier company. Overall, I highly recommend!”