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“They have the best customer services. Mainly the black woman, she is impressive, very respectful, patient, and world class assistant ? I think Ups is doing incredible job interms of their employees, because the one in silver spring near the t mobile, they have the best customer services as well, the indian guy in there is great at assisting customers”
“This is the only location i would to!I have 2 locations that are within 8 mintues from my home. I will drive 25 mintues to get to this location because of the customer service. I absolutely love this location!”
“The attention that this company gives us is the best, and also when ever I purchase something on Amazon it always comes the next day, so I have to give them what they deserve.”
“It is every time I visit this store, "Yolanda" always welcomes me to the store and make it a point that I have the best customer service experience duration. Thank you always "Yolanda" for being who you are and displaying your utmost service oriented demeanor! It means the world to me and others to see that "Customer Service" is key and being utilized in all the meaningful ways. Keep up the good work "Yolanda" and stay true to who you really are.”
“I've taken documents for church meetings to this store, and they do wonderful work. I continue to use the printing and mailing services, without any problems or issues. Thank goodness!”
“I went to UPS for fingerprinting. The store was very busy and Pierre took care of me with professionalism and kindness. He made my experience a wonderful one! I’ll come back to this UPS store for all my fingerprinting and shipping needs!”
“The staff all around was very ecstatic to help me and they did it in a timely and professional way! I want to especially thank ms.Priscilla for being so kind and understanding. Stop by this location whether dropping off or shipping off they’re there to help you get in and out precisely! Thanks again guys ”
“I use this place quite often when I have to do a return. The staff is always efficient and gets me in and out of there in less than a minute. I can't always say that about the customers who for some reason never seem to have their act together. It would be nice if they could have a separate line for these folks, you know what I mean?”
“I was there on 01/11/1024 and this young man name Kevin was so helpful and was extremely polite. It’s been a long time since I received great customer like that. This will be my ups store from here on out. Thank you Kevin”
“I came to this location to print a banner. Patricia was very helpful throughout the process and I noticed she put in extra effort to make sure my needs were fulfilled. Would highly recommend!”
“Great UPS store, the people who work here are tech savvy and attentive. Could be a little more organized, it's chaotic sometimes. And the lines can be too long. But I do recommend this location.”
“Great UPS store, the people who work here are tech savvy and attentive. Could be a little more organized, it's chaotic sometimes. And the lines can be too long. But I do recommend this location.”
12:30 - 4:30PM
12138 Central Ave #777, Mitchellville
Mailbox Centers
“It’s crazy that I’m seeing so many negative reviews for this location. I’ve never had any issues with the customer service here. The gentleman and both ladies I’ve encountered many times over the eight years I’ve lived in Upper Marlboro have been friendly and helpful. They get my packages processed quickly and I’m out the door in a flash.”
“This location is one of the busiest UPS locations that I know. There’s usually a line, but it helps that they hire plenty of staff to move the line. Most staff would greed with a smile, but sometimes not , understandably bc they are so busy all the time.
Most convenient is that Costco and Wegman’s are nearby. Perfect spot to drop off pkgs when have plan to shop.”
“The last at the counter was nice. The problem is that the machine they have to skip the long line doesn't have stamps or stamped envelopes or unstamped envelopes for sale. ??☹️??”
“FedEx has the best staff and they're friendly. They go above and beyond daily to make sure the customers are in and out quickly. The service is always great!”
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“So I ordered a package that required a signature on delivery, and unfortunately, neither I or my family would be available to receive this package during the scheduled delivery time. However, FedEx offers an option to hold a package at an "authorized FedEx distribution center" for pickup, and this location was suggested. As a distribution center, I truly did not know what to expect, because it did not specify what type of business location-i.e. FedEx store vs. FedEx counter within a convenience store vs. a FedEx mass shipping center. Come to find out, it's a small privately-owned (?) mail courier service store, and advertises as an authorized shipper for UPS, FedEx, DHL, and USPS. The place is relatively small but neat, and the customer service was friendly and efficient. However, finding the exact location was a bit of a hassle, but I did find it after using another gps system, and saw that it's located at the back corner of Forestville Plaza. There's plenty of free parking, and it does not seem like a busy location-but I could be wrong. And you can have any mail or package shipped from here, or have mail/packages arrive here for free pickup-depending on your courier company. Overall, I highly recommend!”