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10AM - 7PM
7750 Marlboro Pike, Forestville
Mailbox Centers
8:30AM - 7:30PM
3500 East-West Hwy Ste 1418, Hyattsville
Mailbox Centers
“They were very helpful at this PG location. I had a lot of questions & the service reps were patient with me & took their time explaining what I need & my best options.”
“My experience was great’ Daniel and Ama, they literally went above and beyond for me. It was Saturday night the night before the snow storm they closed at 4pm, I literally arrived at 6:34pm and knocked on their locked door seen the gates down but I still had hope. Daniel came to the door and I explained to him that I had a package pick up he kindly asked me for my ID Knowing that they closed 2 hours ago he still went out his way to find my package I stood at the door he let me in once he found my package and let me sign for it. I truly appreciate it because I really needed it and especially before that snow storm hit. They did an awesome job this was the true epitome of excellent customer service because they didn’t have to let me in or retrieve my package. They were very polite, kind and friendly! Thank you Daniel and Ama I truly appreciate you guys.”
“Really nice service and very polite. I came to the store and they handled my packages right away, even though there was a little line they open second one to expedite the service.”
“Tabatha is a star employee at this store. I watched her multitask, greet customers while being extremely pleasant, help customers, and still manage the staff. She was a one woman machine who basically worked the entire store by herself, even though there was another employee nearby. She alone has earned all five of these stars.
However on 11/7 at about 10:15, I was “helped” by someone who clearly did not want to help me. He wouldn’t even stand up to scam my QR code to ship my items back to Amazon. I had a heavy object strapped to my back, it would have been nice if he would have been thoughtful enough to just stand up to scan my code instead of prompting me to reach. I even asked him if he could just stand to scan the code and he just continued sitting. I’m sure you have this on camera and can see for yourself. This is the service I usually get. ?”
“To the Industrious Gentlemen of the Brown Coach
When Prudence calls, and Time is fleet,
’Tis best to trust those nimble feet
That, clad in brown, through rain or snow,
Bear parcels where they’re bid to go.
In Takoma’s bounds, I’ve plainly seen
The neatest shop, kept bright and clean;
Where order dwells, and smiles abound,
And every clerk is duty-bound.
Their scales are true, their ledgers right,
Their pens do dance from morn till night;
They seal thy goods with tape secure,
And swift dispatch shall thee assure.
Mark well, good friends, this maxim sound:
A trusty ship is swiftly found
When man and method work as one—
And thus is all their labor done.
So send thy wares by UPS,
And rest thy mind from all distress;
For in this Park of Takoma fair,
No swifter hands, nor kinder, there.”
“Mitchell and the UPS team at this location provides excellent customer service despite the fact this store is always busy. I am grateful they are in the neighborhood. Thank you!”
“One of the best UPS stores I’ve been to in a long time. The service and help was fast, friendly and efficient. I think if you bring a good attitude the store should return it back.”
“Great service and even better staff. They handled my shipping quickly and helped me print a couple of large New Year’s party photos that turned out beautifully. Fast, helpful, and reliable. I’ll definitely be back! The two woman are fantastic and charming even with the store busy.”
“The customer service here is outstanding!! The employees at this location always make eye contact and greet customers (especially if they are not busy with other customers) upon entry. They work efficiently and don't act as if I'm bothering them by entering the store. I go out of my way sometimes just to patronize this location because of the service.”
“Best service ever. O8282025 I had a very fragile item to mail. The UPS staff assured me that they would take very good care in packaging the item as i had to leave it without seeing it packaged. The estimated delivery to the recipient was 09022025. Well the package arrived to its destination 08302025, with special care, everything intact. Thank you thank you for the excellent service provided and care. ??”
“Shamara is a miracle worker. Assisted me quickly and easily while helping her colleague. So nice to have someone who blesses you. Thank you Shamara I hope they give you a raise or something! You deserve it. Multitasking queen!”
“Leshawn and team were amazing! We had a short term mailbox rental and had a large influx of shipments for that month. When we had shipment delays and lost packages, Leshawn went above and beyond in her communication and assistance. Each day we went in for pickups they were always so willing to help. We are so thankful for the customer service and team effort!”
“I came to this location to print a banner. Patricia was very helpful throughout the process and I noticed she put in extra effort to make sure my needs were fulfilled. Would highly recommend!”
“Adeise is a fabulous employee here, very kind, quick, and knowledgeable!
This is a really busy location and the line is always long, but they’re so quick, you’re only standing in line for a few moments and they’re very full staffed! Great employees”
“I love this place people here are so helpful and nice. When amazon asked me where I want to send my package back from I usually say UPS, so I can just go to this one right here just to come in and say hi. I have been going to this one over 25yrs and it have been an awesome experience. Have an awesome 2025 UPS store.?????”
“Overall, the staff has always been friendly and cooperative. I have lived in Clinton for 20+ years and have never had a bad experience there. The one exception is sometimes there is a very long line - some days are busier than others!”
9AM - 7PM
9750 Apollo Dr B, Largo
Mailbox Centers
“I had a very good experience at the store. Sales associate Tee was amazing and so helpful. She really made the visit comfortable and was able to solve my long term issue.”
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“We just started with PEC couple months ago. I must say I was surprised I didn't get involved 5 years ago. I am happy with the ability to service the community while promoting my business as well. Awesome service!”