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March 2024 by Nneka M.
So I ordered a package that required a signature on delivery, and unfortunately, neither I or my family would be available to receive this package during the scheduled delivery time. However, FedEx offers an option to hold a package at an "authorized FedEx distribution center" for pickup, and this location was suggested. As a distribution center, I truly did not know what to expect, because it did not specify what type of business location-i.e. FedEx store vs. FedEx counter within a convenience store vs. a FedEx mass shipping center. Come to find out, it's a small privately-owned (?) mail courier service store, and advertises as an authorized shipper for UPS, FedEx, DHL, and USPS. The place is relatively small but neat, and the customer service was friendly and efficient. However, finding the exact location was a bit of a hassle, but I did find it after using another gps system, and saw that it's located at the back corner of Forestville Plaza. There's plenty of free parking, and it does not seem like a busy location-but I could be wrong. And you can have any mail or package shipped from here, or have mail/packages arrive here for free pickup-depending on your courier company. Overall, I highly recommend!
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January 2024 by Steven Liggins
This authorized shipping center in my neighborhood is outstanding! Not only do they handle shipping efficiently, but their customer service is second to none. The staff is friendly, and the sense of community is palpable. Trustworthy, reliable, and supporting a local gem – what more could you ask for in a neighborhood shipping center?
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May 2023 by Stephanie Wishop
I very rarely need to come to this location but when I do, the service is ALWAYS top-notch, fast, and efficient. Customer service is 100. Thank you for your service!!
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December 2022 by Pamela Perkins
My new go-to! I get in/out and everyone is helpful. I do need to know if you all accept packages? I just had an issue with a delivery service who claims to have delivered my package but camera clearly shows that no one came to my house that entire day. I even attempted to retrieve the package right after getting the delivery notification but there was no package! I need an alternative because these shipping companies are lying.
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November 2022 by Diane Johnson
Yesterday, I was looking for a full service FedEx location. I initially went to Walgreens but they were not equipped to provide the service needed. They referred me to Mail Xpress. I was met by a very personable, professional and patient employee named Danny. He walked me through the entire process of printing the necessary label and form needed to accompany my package. Because of his service, I will return to this location in future. Thank you Danny!
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November 2022 by Sean Kelly
Mr. Danny is awesome !!! This guy go out of his way to help me everytime I come in.. Definitely love his job and people...
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September 2022 by Monaboogie
I went in for a notary service. I found the staff pleasant and our business was handled promptly. I'm glad I found them and will be back for future services.
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August 2022 by Autumn Rose
The customer service is really great. My package was handled with care.
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June 2022 by E M
Great staff and service! Everyone's always very helpful.
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April 2022 by I'm The 1 They Luv 2 Hate (Space Time)
I believe the gentleman that helped was the owner, however his customer service stinks & it needs some adjustments. It saddens me that people who look like you dislike you for no apparent reason
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March 2022 by Jeffrey Lee
Went in today to get notarial services. Staff was friendly and got everything done I wanted. I would go back next time I am in the neighborhood.
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February 2022 by Chuck C
They say someone misplaced my package I’ve called 5 times and they always give me the run around and then said they will call me… it’s been a month and I’ve still heard nothing and they say they are not the ones who are supposed to reimburse me lol
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October 2021 by mustafa alif
This place is always so helpful and resourceful. Thank you!!!!
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July 2021 by Blessed 4life
Always professional & friendly. Fax and copies always done professionally.
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March 2021 by L Stewart
Always professional, friendly and reasonably priced services