8:30AM - 5:30PM
6004 Parkland Ct, Forestville“I applied here I really like Ms.Pam if you speak to her she’s very sweet nice lady. I wasn’t sure who was the other lady who works with her she’s very nice to if i had needed help she offered me help their staff is very friendly. We need more people like them. ❤️”
“I had nothing but positive experiences at Landmark. It is one of the best living options in college park and has better amenities than most of the other buildings. Great place to live”
“I have to say Kim at the front desk was like superwoman, My daughter fell ill and needed an ambulance, and my wife and I are in New York, and this all took place at 2 am. Kim open the apartment and was able to open the door to her bedroom, made sure she was dressed ok to go to the hospital. Like I said Kim is fantastic and she put us at ease that she was taking care of everthing. You are lucky to have such a compassionate and caring person as Kim.”
“The service team is truly amazing, they are all so lovely and so willing to help! Special shout out to david on the service tech team, he seriously knows his stuff and is the sweetest guy ever!”
“My husband and I were looking for an apartment for our new family. We were absolutely drawn to 909 for the size of the apartments. They are SOO much bigger than other places we've looked. After we got the video of the apartment, I called them and LET ME TELL YOU!! Brittany was absolutely phenomenal and super knowledgeable on the phone. She was very thorough and answered every question I threw her way. 909 is so lucky to have her! Unfortunately the price was a little out of our budget :( but we'll definitely keep this place in mind. THANK YOU BRITTANY!! Hopefully the next place we move to will have staff as sweet as her.”
“I am a tenant at the Press House located at 331 N. NE, Washington, DC. I have been here two years now and let me convey to you the wonderful job Marvin is doing.He always takes the time out to help the residents here at the Press House, especially the elderly and disable. In so much he goes beyond his duties to see if you are well taken care of as a resident at the Press House.No matter what he is doing he seems to assist you with any problem or issue you have. Moreover he has great patience and concern.He is a big cornerstone that makes the day to day operations here at the Press House run smoothly and efficiently. I would highly recommend Marvin for a pay raise and /or any higher position he can obtain I am sure he deserves it.Your SincerelyYusuf A. Rahman”
“We have been living here for over two years and we love it a lot!
The management staff is excellent! Shea and Craig are truly awesome; I mean it! I enjoy having quick chats with them, and they are a big reason we renewed our lease here. The maintenance team is also fantastic and extremely professional. The environment itself is peaceful, clean, and well-maintained.
Room for Improvement/Cons:
The trash fee is too high, and the way we are charged seems arbitrary.
Rent is too high: I'm unsure of the algorithm or math used to determine the annual rent increase. It seems like rent will continue to increase until Jesus comes back.
The trash area is a health hazard. More can be done to improve that area.
Package theft: While it’s not the management’s fault, it is a problem with certain ghetto individuals who were not raised well and are probably used to government handovers. Management does its best to resolve these matters.
Bathroom fans: Consider installing bathroom fans for ventilation since there are no bathroom windows.
Homeless people in the building: This was an issue, but management took it seriously and made efforts to improve the situation. I haven't encountered homeless individuals in the building recently.
Pros: Everything else you can think of!
Things to Remember:
Every place you move to has its good and bad side. It doesn’t matter how much you pay; it's a part of life and existence. Learn to deal with it and be grateful.
Remember the golden rule: "Do unto others as you would have them do unto you" (Matthew 7:12). You don’t need to be a Christian to understand the importance of this rule. If you mistreat management staff and are disrespectful, you shouldn't expect them to be nice to you. Don’t come here complaining! Management staff are people with feelings. Paying high rent doesn’t give you the right to disrespect others.
Always provide constructive criticism that can help management make meaningful improvements for everyone’s benefit at Mosaic. If Craig takes an hour to get back to you, there is no reason to post negative comments. It’s unproductive and childish. Approach Craig and get your issue resolved. This is just an example!
I have read some reviews about negative experiences with Craig, but I give him grace. He is an outstanding person and an excellent listener. I appreciate his humor and smile. While I respect your individual experiences, I must say that Craig is excellent. He goes above and beyond to help and is both professional and relatable. Sometimes renters here have unreasonable expectations, and it’s important to reflect on what might not have gone well and provide constructive feedback to management, respectfully. Let’s learn to give everyone some grace.
Remember that, as much as you hold the management staff accountable for your experience here, you should also hold yourself accountable for your experience. If you don’t clean your apartment and have a factory of roaches, you should not be posting nasty comments. Obviously you have caused that problem yourself. This is an example again! LOL
If you decide to move to Mosaic, you have made the right decision! As long as you can afford the rent payments, you’re good to go. I wish you all the best and many thanks to the management staff for all your support and time! You are all amazing! Keep it going!”
“Have nothing but great things to say about the apartment complex, facilities, and leasing team at The Chase. We had our tour last year with Jonathan. He’s truly one of the best. He was very patient, knowledgable, enthusiastic, professional, and just an overall asset to the leasing team. He made our tour enjoyable and ultimately led to us signing and being here almost 2 years now. The building is convenient due to the metro being literally at your front door step giving you access to the city and all it has to offer. The market downstairs is phenomenal with many food and drink options. The Alamo theater is down the block which is also a plus if you are a movie goer. There’s a nice walking trail that leads to a few breweries in the case you wanted to go for a jog/walk and catch a craft beer on your way back. Overall The Chase is a great place with all the convenience one could ask for.”
“I easily had the best tour I’ve ever had in my life today with Mia. She was extremely knowledgeable about the building and made sure she answered everyone single question my sister and I had. She was spot on about everything!The building is beautiful and the vibrant community is an added bonus!”
“Overall, The Edition is not terrible. There are things that could be improved for sure but I had no real issues. I live on the first floor and never had any pest issues, no mice or roaches. We had ants but that's what happens when you live on the first floor and it rains. They are quick to fix it for us tho. The pool is really nice, we loved it during the summer. The only issues that I really had was that my unit CONSTANTLY smelled like Marijuana from people in other units smoking 24/7 and it flows thru the vents to my unit. Also, people in the parking garage drive like it is NASCAR, it's ridiculous really. I have been here a year and only recently have a started to notice that noise can be an issue. It seems like someone moved in recently and they are always screaming and yelling in the first floor hallway at all hours of the night on the weekends. I don't know if management is aware of this but it's wild.”
9:00 AM - 6:00 PM
97 Capital Ct, Largo“To whom it may concern:I have lived in the Everly community for a little over a year, and can confidently say Ashley Hunt has made the difference. From the beginning of my journey to date she has played a very key role in me remaining here. She is sweet, welcoming, engaging, and thorough. Anywhere I go, if I go has to have an Ashley or above for me to call the environment home. Thank you Ashley for every encounter. I hope this message is seen by all who can continue to promote Ashley and train others to be like her.”
“My boyfriend and I moved here a month ago and instantly fell in love . Regina in the leasing office , made the move in experience easy and enjoyable. The residents are friendly . The community remains clean and quiet. I love it here so much and i do not see myself moving for years to come . Thank you Regina and all leasing office receptionist , my family is finally comfortable and happy.”
“I just renewed my lease from how much I love being here, bozzuto is managing now and Denisse and her entire team is really great I'm happy to have them here”
“So I’ve been living in my property for about 5 years mainly because of the convenience it offers! The metro is across the street and Trader Joe’s is literally a 90 second walk! Not to mention if I have any issue, I’ll just ring downstairs and ask for Sequoya because I know whatever I need will be handled with care and privacy! Lord bless the day I move because I won’t have her to call anymore!”
9AM - 5:30PM
3501 Terrace Dr, Suitland-Silver Hill“I have lived here since 2018. The apartments are affordable and come with a washer/dryer in-unit. Maintenance responds quickly to tickets, and the office staff is amazing when it comes to answering questions and dealing with various issues.”
“I love living at Monroe Street Market! Everyone there is so friendly and helpful. Jacob helped me out when I was looking at Monroe Street and he is one of the friendliest people you will ever meet. I totally recommend living here!”
“Very good staffing specially Johnnie Wise he is always so helpful and attentive always making sure we have everything we need moving is not always easy but he made the whole process run very smoothly.”
8:30AM - 5:30PM
9701 Summit Cir, Largo“I want to give a huge shout to the amazing team at Haven Largo!!!! Mrs. ShaMara , property manager is THEEEEEEEEEEEEEEEEE ABSOLUTE BEST!!!!!!!!!!!!!!!!!!!!!!!!!! She’s very professional, goes above & beyond to make sure the residence has great experiences , Always a positive attitude with her & Great customer service!!!!!! Mrs. Jennifer , assistant property manager as well , also Mrs. Kendra!!! These ladies are phenomenal. I’ve never had a bad experience!!! Again thank you thank you thank you!!!”
“I currently live at Kenilworth Towers and have been here for 7yrs. The apartments are very big and cozy. I’m on the 6th floor and at night it’s very peaceful. The walls are concrete so you don’t hear noise. Marquita Resident Manager and her Maintenance Team are top rated. Call in a request maintenance is at your door. Never no major issues. My balcony faces the pool so at night when the pool lights are on the view is beautiful. Most importantly no mice, roaches or bugs. Only problem is car theft’s would like to see cameras added and daily night security. In the East building The laundry machine to add money on your card has not worked for maybe over a year have to go to the West building to add money which is a inconvenience. Your Air and heat is controlled by property so living on the top floor it can get very hot if the air has not been turned on yet but for the 7yrs. I’ve been here each year it’s get better with air being turned on earlier then the year before. Residents are nice and friendly. With that being said Kenilworth Towers gets 5 stars from me .”
“I’ve honestly loved living here! Its by far the coolest, most unique apartment building I’ve ever seen. Whenever I host, my guests always gush over the building and our apartment. I love all the common spaces, especially the basement (The Cellar). The building is a little out of the way but having a Mom’s close by + Bikeshare bikes hasn’t stopped me from getting around the city.”
8:30AM - 5:30PM
3215 Toledo Pl # T1, Hyattsville“The apartments are super comfortable and they are all super close.The team of workers and maintenance do the work super fast and the girls in the office are super accommodating.???”
“I recently applied and moved into Twelve12 and Mahamudur was beyond amazing from start to finish. No question went unanswered, none stop communication, superb customer service. He was utterly brilliant and very knowledgeable.”
8AM - 4:30PM
7600 Maple Ave, Takoma Park“We have found our match!! I’ve been a tenant here at Park Ritchie for 24 years and this young man, Theodore Wilkins (Theo) is the best we’ve had in this office. He is pleasant to work with, knowledgeable, flexible and willing to roll up his sleeves and do whatever is necessary to keep the building functional and the tenants happy.”
“Location is Primo!Customer service is stellar!Atmosphere was good.We lived here for 2 years since moving from Cleveland, OH.Some things to take into consideration....Only having 1 way in and out of the parking garage was challenging.Living on the pool side we would get a few noisy parties. But never anything past 11pm which brought us peace of mind.The multiple times the fire alarms went off and couldn't be silenced for hours!But we have to say overall our 2 years here were beneficial and we would recommend Aspire if asked.”
“This is a very nice, renovated apartment complex. I highly recommend it to anyone looking for a nice place to live. The staff members are also great, the Leasing Manager Connie, the Property Manager, Sheena, and my Leasing Agent Auri, everyone was extremely helpful.”
“Not sure of the young lady's name that assisted me but she was super helpful in answering all my questions about the application process, even with having just starting working in the rental office!. She was very fast and efficient and I look forward to becoming a resident here where they seem to care for all their residents!!! The Grove at Parkside definitely sets the standard when it comes to how property management should be!!! If she sees this review please let her know I appreciate her!!!”
“I have lived at Fort Totten Sqaure Since 2021. I wanted to leave a review for the afternoon concierge, Colin. He always answers any questions a resident may have, and if he doesn't have the answer, he makes sure to find it. He always seems to be genuine when he assist myself and any other resident. He doesn't have any bad habits, and always treats everyone with respect. I believe he is the perfect addition to the team and I appreciate all his efforts.”
“I had a good experience the two years I lived here. I found the maintenance staff to be very responsive and the property managers were accessible to my questions. Overall the building is well maintained and I felt very comfortable in my apartment.”
“Yes, my review is long. My experience went from bad, ugly to amazing. Gayle & Tim have turned my stay around. It took me a few months to write this review because I wanted it to be a true and honest review. Gayle and Tim came to my apartment 3 months ago and went through the entire apartment with me. They asked me what all the issue's were. Before they could even leave the apartment, they already had someone inside fixing things. Literally within 10 days, I had a brand new stove, a brand new toilet, and they put Quarter round around my entire apartment to stop mice from coming in. I can truly say that in 3 months, I have not seen one mice, my stove is lovely, and the toilet is not stopping up anymore. They have fixed all of my issues, and I am grateful.Yes, all of this shouldn't have taken that long, but it did. I'm just happy everything is almost perfect now. Thank you all!!!!Posted 3 months ago...1 star is not it. MORE LIKE A ZERO. I do want to say thank you to Tanesha. We did not get to see the apartment that we had chosen online yet, and we received a call saying that the apartment was ready. Before signing the paperwork, Tanesha allowed us to view the apartment. HORRIBLE!!!! They had roaches everywhere! All understand the sink and dishwasher. When Tanesha realized she immediately switched our apartment. Thank God! Since moving in on November 11th, it has been a nightmare. My stove does not work without me having to light it with a lighter, and that barely works. I was so scared to do such a thing, because it should be working. I've even burnt myself. So, on Thanksgiving, only one burner was working. HORRIBLE! I have mice throughout my apartment. They are living rent-free. Then it was so cold in my apartment. The unit said it was 76. It was more like 64. They had me sign a form with all my issues, and I had to turn it in within 7 days. After a month, no one came to fix anything. Finally, I got in touch with the manager on a Friday, and she said the engineer would be here on Monday and the pest person would be here on Tuesday. No one showed. I finally had to go to the office on the following friday and I was told that someone would be here Monday. An engineer came 30 minutes later. He looked at the stove, but it still wasn't working when he left. No one has been back since. It's been 2 weeks. Someone came and looked for holes for the rat. Found a huge hole and put down rat traps, and that's it. Then, one night, it was raining extremely hard, and my bedroom window was leaking tremendously. I called and spoke about every issue above and explained how nothing has been fixed since day 1. Then I spoke about the window. They put in a service ticket. The email stated that it would be completed by December 20th. Well, here we are, and it's December 26th. Couldn't even cook for Christmas. Now my toilet just overflowed and took long to fill up. This is the worst experience I've ever had. I have given them multiple chances to turn this around. But damn. I've been here for 46 days, and it's hell just to get things fixed. I deserve an explanation, things to be fixed and compensation.Update: they said someone would come today and no one came. Oh, by the way, it's been raining all day. Window still leak, stove still not working, mice living in the stove.... at this point, throw the whole apartment away. Literally, all I can do here is try to sleep. I can't cook, and I can barely sleep from hearing the rain dripping inside my apartment. If only we could post videos. Literally, I just took a 5 minute video of the mice coming in and out of my stove. Lol, who really lives here. At this point, put the mice on my application.”