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August 2024 by Joseph h Bragg III
Easy in and easy out! Love the self serve kiosk!
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June 2024 by Guy Keatts
Always a great experience
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May 2024 by Shereen Wingo
The new answer phone service is hopeless. Tried renewing scripts via the website, equally as difficult! Still waiting for a call back from days ago. Very unhappy.
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March 2024 by Britt Brown
Pharmacy never answers phone always have to leave voicemail and hope they call you back. Would not use this Pharmacy.
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February 2024 by Victoria Archilletti
This location of CVS is absolutely amazing. They are very efficient and quick with checking people out and making medications. I highly recommend this location to anyone in Harford County! Today, Meredith in the pharmacy made my infants flu medication promptly without me asking. She was very compassionate and kind without hesitation. The pharmacists there are always very helpful and friendly and even help at the drive thru.
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February 2024 by Steph Cremen
This place has no sense of urgency whatsoever. My dr wrote my rx for a specific manufacturer. When I picked up my medicine 3 days later it was the wrong kind and then told me the kind I needed was on back order. It should've never been filled wrong in the first place. They have all my info but didn't contact me about it at all and now I don't have the medicine I need. Plus they don't answer the phone now, you have to leave a voicemail and just hope you get a call back or your request fulfilled. My advice would be to just go up there in person. Even better, transfer to a different pharmacy.
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January 2024 by Maggie Mundle
Best pharmacy around. Love these people who work so hard.
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December 2023 by Margaret Harrison
I recommend staying far away from this pharmacy. I have actually filed a formal complaint with the Maryland board of Pharmacy. It is dangerous the way they conduct themselves and their business. I was blown away with how incompetent the entire staff is and how lightly they take the huge responsibility of handling people’s medication. I am not kidding when I say it is scary, something truly needs to be done.
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December 2023 by Freeman Hall
My girlfriend has been followed around store multiple times when simply just browsing for whatever she was shopping for. I myself have experienced a very shrewd elderly lady who works behind the front counter talks in a condescending way towards customers. We all together just stopped going there.
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December 2023 by Tom Heaton Jr.
Would not recommend going here. It’s almost impossible to speak to a representative directly and when they do, they have terrible people skills. When trying to have scripts transferred from them to another pharmacy, they left the other pharmacy on hold and never faxed the scripts.
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December 2023 by GiGi
Always a pleasant experience.
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December 2023 by Beckie Schuster
Always friendly, caring and attentive.
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October 2023 by Ashley Wasilewski
I would give Zero stars if I could! Pharmacy staff is so rude!! Arrived to pick up a prescription, was told in the drive thru they need 10 more minutes, no problem, but was asked to pull through the line as to not hold up other customers. No problem again, I did ask they asked and pulled in again after 10 minutes and a car in front of me was allowed to sit there for 20 minutes to wait for their prescription. I couldn’t leave the drive thru line because of the car in front of me and another behind me. The car in front finally received their bag at 1:28 and as I pulled up, the pharmacy staff shuts the gate in my face and says they are closed for lunch at 1:30! I go inside, explained the situation while 3 pharmacy staff are still working behind the counter and not on lunch break. They say registers are “shut down” and can’t help me. I had to ask for a manager to get involved who accessed the same registers I was told were “shut down”. Do yourself a favor and steer clear of this location. HORRIBLE CUSTOMER SERVICE!!!! The CVS in Fallston is hands down a million times better!
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October 2023 by Alison
If I could give 0 stars for the pharmacy, I would. I had many issues filling prescriptions and could never get ahold of a staff member to resolve. I left a few voicemails with no calls back. I ended up requesting to transfer everything to a different pharmacy. CVS marked them all as transferred, but they never made it to the requested pharmacy, CVS could not tell me or the new pharmacy where the information went, and could not resend.I’m now left with unfilled maintenance prescriptions requiring me to contact my doctor and/or make a new doctor’s appointment to get them filled at the new pharmacy. Complete incompetence.
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October 2023 by Brenda Heinecke
I was in CVS , Rock Spring rd on Oct. 3, around 3p. I was buying sodas and a candy bar, my cashierMai pointed out that the sodas were buy two get one free. As I continued to check out she noticed my CVS receipt from the pharmacy and asked if I any usable coupons, she proceeded to help me save 2.00 on my sodas.Mai was a light on an otherwise dreary day. I just wanted to let you know how enjoyable she is.Brenda Heinecke
