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“Had a great experience. The staff was kinda and friendly. Dre helped me find the perfect shoes I needed and was amazing. Checkout experience was smooth especially with a return I was doing and new purchase.”
“Phenomenal shop, just go. If you know know the value of a good fly shop, you’ll quickly realize this is a great one. If you don’t, you’ll quickly understand why this beats online retailers any day of the week. I used to work in a fly shop and I learned a ton. Service is clearly at the heart of this business. Will stop by every chance I get.Just go!!! Also their website is an incredible resource — check it out.”
“The only tennis store in the DMV I trust. They have it all, from the latest racquets, to expert stringers, and all of your necessary accessories. Above all, Jose and his team are customer oriented. The experience walking into tennis zone always feels personalized, fits your schedule and budget, and keeps you wanting to continue the relationship.”
“Picked up a sweet glove at the Arlington Little League Opening Day Ceremonies - but wasn't yet able to use it as I'm recovering from an injury. Moving around better now and began to break in my glove and found a defect. Eric went out of his way to help me out. Told me to email him some photos to save a trip out to him. Confirmed with me that he received them. Updated me a couple hours later that he sent them to the glove rep and was waiting to hear back. Got back to me same night that they were going to credit him for the glove and he had another waiting for me at the store. Probably some of the best follow up/follow-through customer service I've had in quite a long time. Thanks, Eric!”
“I always go into a shoe store knowing what shoe I want but this time when I went in I told my same sells person Mini that the last pair shoes hurt my feet, developed achilles, tendon pain and knee. Both sells persons suggested I get fitted on the machine. That was the best thing I could have ever done. I've been by the wrong shoe. However, in time feet and shoe technology changes. But the shoes she suggested and the on I pick has made a big difference. I'm walking faster on my walk and less pain in my knee.”
“Just left the shop and I must say customer services was awesome! The young man that help me was very knowledgeable and was awesome to work with. I highly recommend any one to go to get a bowl have it cleaned or shoes that is a shop I plan to continue to visit awesome awesome!!!!!!??”
“Customer service was the best I've seen in a very long time. Every ody is friendly and personable. Cameron is a kind and knowledgeable salesman who isn't to pushy when trying to steer you towards the right bike.”
“Chad was awesome. Guided me through all the options to consider when starting to increase your mileage per run. Had me test out various different fits, cushions, and supports. Shopping local was 1000% worth it here. Ask for Chad when coming in.”
“Amazing customer service experience with Christian. He was professional, attentive, friendly, and let me take my time. He is extremely knowledgeable on each type of shoe and insole, answering all my questions in detail. He wanted to find the best fit for me as much as I did! Best shoe purchase experience I’ve ever had.”
“I almost ordered the wrong cushions for my plates. Customer service was paying attention and helped me to make the correct purchase without having to miss my skate night. Amazing service and the shipping was super fast too.”
“Walked in here because I wore Timbs before my girlfriend told me she wanted to the museums. Luckily Pacers was en route and I needed another pair of runners. The guy who helped me was super knowledgeable. I stood on a mat to determine how my weight was distributed and he watched me walk #noddiddy. After about 20 mins I had tried on maybe 5-6 different pairs, made my final selection and was off!These have become my favorite pair of sneaker whether I’m walking the dog or going for a run.Thanks Pacers!!!”
“Chad helped us today and made my experience super easy! I came in asking for advice about flat feet and he worked with me to find the most supportive and comfortable pair. Super helpful and awesome experience!”
“Nick was the most helpful, knowledge, and respectful sales person I’ve encountered! He was able to juggle several customers while still giving each one the care and attention needed for a successful visit. He definitely deserves a raise for his hard work and ability to aid the productivity of the store!”
“Went in there looking for a good running shoe, and the folks in there helped me out for over an hour, and we did eventually find the right shoe. Super awesome people.”
“I came to the store right as they were closing and Kimberly and her manager were so kind to let me in to grab a few things. Our store in Philly recently closed, so I was so happy to find one in DC with lots of options and super helpful staff!”
“Amazing service. Fast, Friendly & Professional. They are extremely helpful and knowledgeable . They provide valuable insight to a variety of options. I have used them for close to 20 years and in a variety of different sports, leagues and work settings. They understand the community and your needs to have top quality and amazing products. Their custom design work is spot on. I highly recommend Lucians for any large or small group and in any profession or organization.”
10AM - 9:30PM
3231 Donnell Dr, Forestville
Sporting Goods
“Ordered two of these very hard to find dbacks world series snapbacks and they came out in perfect condition and delivered fast! Will definitely use them in the future!”
“My husband is hands down a Shooters supporter, has been for years. Employees are always welcoming and helpful.I would have love to give 5 stars. However, my biggest challenge and frustration is not having enough 5-6x.sizes. I was told thecompany does not make a lot of the larger sizes and when they do they go fast ( the big guys buy them all at one time) ughhh how frustrating …NEWS FLASH that should tell you the large sizes are in high demand, maybe consider making more of the larger sizes . The big Guys need love too and love supporting just as well as the smaller guys (seems there are always the smaller sizes in stock ). Just a friendly suggestion, give it a test run and offer more of the larger sizers for a few months.Also, maybe offer selling the set as separates. Some guys are larger in the top and smaller on the bottom leaving them to not be able to wear the bottoms completely.*Please concern from a supporter and consumer ?#Isupportblackbusinesses. #Isupportwithlovingandhealthyfeedback#DCGIRL #uptown #DC. #Black #Lovemypeople #Godlovesyou #Doitwithlove”
10AM - 7PM
3104 M St NW, Washington
Sporting Goods
“The man working at the front door was unbelievably kind! He greeted me walking in and walking out! He also held the door for me and my friend on the way out. It made the experiencing of going into the store much better :)”
“Place was super clean and staff very friendly. They had a lot of sales going on. I feel like if you can't find something at Columbia then you can't find it anywhere.”
“Gary and his team have been doing team gear and swag for ALL my sports teams, not just swim, for years. He is so patient with my changes and really works with us to find exactly what we are looking for.To me, this is the perfect small community business. Thanks Gary for being amazing over all these years. We look forward to continuing to work with your team.”
“This REI is huge, way bigger than I expected based on the small front entrance area! There's so much in here, from shoes and boots, to kayaks and coats and repair services for bikes and more. I came to try on some shoes, and they had the model I wanted in multiple sizes so I was able to get the best fit. I also snagged some comfy sun sweatshirts to use hiking or on the water.”
“My family's been shopping at ROCKDEEP for three years now. And Everything's GREAT! Every product we ordered was made from with such magnificent quality. The feel and appearance of every piece kept me going back to make more purchases. The finial touches was wonderful such as the time they gifted every purchase with gold keychains, mask, bags with zippers, or thank you cards. This company is extremely customer friendly and thoughtful. I wish I could shop in-store however I leave near the beaches of California. Nevertheless I will continue shopping there noone can't even beat their prices . ROCKDEEP is a gift from fashion and merchandise heaven. ??”
“I was thoroughly impressed by the unique and customer-focused shopping experience they offer. This isn't just another sports store; it's a soccer enthusiast's paradise.What sets this store apart is the opportunity to try on the shoes and actually test them in a designated area equipped for kicking the ball around. This innovative feature allowed my daughter to get a real feel for the shoes.Most importantly is the employee’s are very friendly, and patient Their knowledge and passion for the game shine through in their service. They were not only helpful in assisting my daughter with her shoes selection but also provided valuable advice on gear and equipment. Their attentiveness and expertise made my shopping experience both informative and pleasant.”
“All customer service people was good. Especially the old African American lady was extraordinary she roaming all over the outlet and helping people. Seeing that kind of person would love to purchase more .”
“Nice staff. Good selection of shoes but sell out quick, so go as soon as shoe drops. Found some cute nike pink pants I had been looking for to match the hoodie and some Js. Will definitely be returning soon.**They are NOT affiliated with Hibbett sports! **”
“I drove to Oxon Hills in order to buy a pear of soccer cleats and this outlet met all my expectations. One, the parking lot had plenty of empty spots. There is no way they are going to fill all of them, so that's a plus. Two, pricing for socks, shorts, and shirts were more or less same as Amazon, but shoes were about $10~ $15 cheaper than online which was great! Also, their clearance section had some amazing options. Usually I don't find many shoes in a clearance section for my size (11.5) but they actually had some cool shoes. Three, customer service was surprisingly amazing. During my shopping I witnessed some customers who were going really rough on staff members but staff members were keeping their cool and providing an amazing customers service. When it was my turn, they also helped me the best way possible. So, 10/10 for employees for that given day. Also, there are other sports clothing brands as well nearby such as Under Armor, Nike, and Skechers. So, definitely worth to drive and compare what they got.”
“The people that work in the store are friendly how helpful... They will also take the time to help you match the shoes with other items.... The Manager was just as helpful as the staff”
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“I’ve bought 3 pairs of Aisics from this store-it’s the only walking shoe I wear and the only place I’ve bought them. I buy the Gel-Kayano 29 shoes each time (highly recommended). Simply the most comfortable shoe for serious walkers. I went to this store today with a friend and had the best customer service experience there yet! We were assisted by Kelly. He could not have been more helpful, patient, and simply great to do business with. He made sure we both had every opportunity to find just the right fit. Thanks Kelly! We’ll definitely be back!!”