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September 2024 by Abigail Turner
Had to get new brake pads and rotors. They didn't charge for the diagnostic, compared to other shops in Towson that charge $100 or more! Customer service was amicable and clear. The prices were fair and service was quick! Highly recommend, very kind people. :)
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June 2024 by Michelle J Hudgins
Once again the crew has gone above and beyond to help me with a car break down. They are honest, helpful, reliable and reasonably priced. I highly recommend Nelson's Service Center on Bethel Rd, Finksburg. You can trust them to take care of you.
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June 2024 by David Wade
Both of my vehicles were serviced professionally and quickly.
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June 2024 by Amanda Q
Customer service is above and beyond. I am so thankful I found Nelson's auto.
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April 2024 by Joshua Schmeichel
The team at Nelson's super easy to deal with. They have great communication skills. Every time I bring my vehicle to them, they fix it quickly.
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April 2024 by Dennis Soriano
There are many auto repair shops in the area and it was hard to choose based on customers’ review, etc. However, after calling around and getting a feel of the services offered and costs, talking to Mike from Nelson’s Service Center over the phone pretty much won me over with his customer service, fair pricing, experiences with hybrid vehicles but most importantly first impression as I had my hybrid vehicle serviced today. A superb job done by Mike and his technicians. They definitely earned my business! Highly recommended.
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April 2024 by Stephanie May
Great service, affordable, and friendly.
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March 2024 by mike endres
Took advantage of their oil change special to have Nelson's look into a check engine light. They scoped it out and diagnosed the problem easily. Everything was repaired/completed in a day and my car is running fine now! YAY!!!
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March 2024 by David Smith
Outstanding service and very personable staff!
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February 2024 by Megan Murray
Very knowledgeable team at Nelson's. I've taken my Kia Telluride to them for my last three car maintenance appointments. They have a mechanic onsite who has extensive Kia knowledge, as well as other team members who have years of experience. They will do only the work that is required, but will inform you of other issues that may come up.Fast an efficient. New tires ordered and installed within a day. (I hadn't planned on tires at the original appointment and this was sorted within a day)Night drop box was helpful, keys were securely stored.Great service.
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October 2023 by Christopher Oleniewski
Come to Nelson's, you'll be treated fairly!
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October 2023 by Sarah Haugh
Friendly staff and honest company.
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July 2023 by jeff findley
Great customer service. Felt comfortable with everything from this place. Returning customer in the future. If you need service in the Finksburg area this is the place to have your car worked on.
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June 2023 by Nikki Sheltra
Beyond happy with the service I received. Mike hands down was fantastic. and accommodating. I will definitely trust my family vehicles to Nelson's Service Center. Thank you so much.. You know what you didServices: Tires
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April 2023 by Janet Truhe
Nelson's is a great service center to deal with. No matter what problem my car has, they can fix it quickly and efficiently. There are no surprises, and everything is explained up front. And whenever I call, Mike is always caring and professional. I know very little about cars, but I trust Nelson's to always take good care of me.Services: Battery
