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October 2023 by Julia & Evan Wedding
DO NOT USE - MOST LAZY MOVERS EVER! All they did was complain about how heavy things were and how many steps there were (when we told them it was a 3 story house). If it wasn’t heavy, I wouldn’t have needed them. Isn’t that their job, to lift heavy things? They refused to carry boxes up to the 3rd floor claiming they were too heavy, so now we need to move them ourselves. They also refused to move our treadmill, claimed they don’t move treadmills (but our quote we got included a treadmill on it). We were moving out of state and the crew they sent was not licensed to work in the state were moving to so they said they had to take back roads the whole way to avoid weighing stations. Why would they send people if it was illegal for them to move us?! DO NOT USE!! BEWARE.In response to your VERY rude reply - I do understand how business work. What I don’t understand is why such lazy, overweight people opt into a job that requires them to carry heavy objects. You charge by the box, of course I am going to fill it up. If it wasn’t heavy, I wouldn’t need movers. I would do it myself. Their sole job is to carry heavy items. Period. Inexcusable that 10 boxes were left on the first floor and not carried to the 3rd floor.AND the driver straight up told us he was not licensed to do business in PA. Had nothing to do with forgetting his papers, he never had any to begin with.To anyone looking to use this company, the tone of the response is the service you will receive. BEWARE! Hire at own risk.
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June 2023 by Hank Gakavian
We used Budget Movers to move us 3 times between January of 2015 and May of 2016 to move the entire contents of our 4 bedroom home. The first and second time was to a rental home and the last time to our new home. There was a wide variety of furnishings that were moved with only one small item being slightly damaged that was immediately seen to and repaired. The crew was very attentive and cordial in every move. I have referred Budget Movers to a few of my friends as a result. Yes, it is 7 years after the fact, but it was worth the effort for me to write this review!
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May 2023 by Christina Biekaszk
Rick and colleagues have handled three moves for me. They're great! On time, courteous, careful, and reasonably priced. I totally recommend.
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March 2023 by Dameon Peet
Guys did a great job had no problems at all and they where very fast thanks again would definitely recommend
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November 2022 by Crystal
THIS WAS THEE WORST EXPERIENCE! THEY WERE UNPROFESSIONAL, LAZY, COMPLAINED THE WHOLE TIME. QUOTED ONE PRICE THROUGH EMAIL, THEN ONCE THEY GOT THERE CHARGED ME AN EXTRA 200 DOLLARS FOR PETTY ITEMS AND BECAUSE THEY HAD TO PARK THEIR TRUCK ON THE STREET AND NOT ON THE LAWN. I WILL NEVER USE THIS COMPANY AGAIN! THEY ALSO BROKE THE LEG OF MY GLASS NIGHTSTAND.
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August 2022 by B A.
Upon arrival a crew of 3 appeared one of them being a man that did not look physically capable of working, this one was the boss, after we had our walk through the boss had just sat in the truck leaving the two workers to do a full house, I was told there would be 4 workers and there was only two men working, and while a couple pieces of furniture were damaged the most disturbing offense was the medication that was stolen from my medicine cabinet. I was absolutely shocked and couldn't believe this until I had found my empty prescription bottle in the woods next to my house
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October 2021 by Patricia Gasivwa
Head mover was extremely rude. At first arguing that he couldn't take boxes. Broke a brand new desk. Rough with fragile boxes. Threatened to fight my son when ask to slow down and be more careful. Unloaded all my stuff to the front yard and left with rain on it's way. I highly recommend going with a different mover!!
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September 2021 by Rene Smith
Timely and punctual. Great customer service and overall experience
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July 2021 by MZ B.
I'm begging you not to hire this company. If you are black, IM PLEADING WITH YOU TO NOT USE THIS COMPANY!!! I must be a glutton for punishment because when I used them in April 2020, they sent me two of the laziest convicts they could find. These men were slow and argued with me about EVERYTHING!!! They refused to pick up anything heavy (that's your job sir!!!), they took a lot of smoke breaks which ate up my time and what should have been a $350 move ended up being $680!!!!! I paid the unfair price because I just wanted them out of my damn house. Fast forward to last Tuesday, June 2021. It's too much to type so I'll just list all the BS: -they were late -the base amount was $330 and they told me that's because they charge more in the Summer!! -They sent 4 guys when my job only required 2 -They Complained THE ENTIRE MOVE!!! -They stood around talking instead of moving -They left 5 boxes at the old place and they were very important boxes because they had my small business stuff in them -They refused to put the boxes in the rooms they belonged to so now I have all these heavy boxes piled up in my living room -The supervisor came into my house and threw a pair of socks that became loose in the house -The workers kept calling and harassing me to hire them on the side to get the stuff they left at the old place!!! They even tried to charge me $300!!!!! -THEY WERE RACIST AND TOOK ADVANTAGE OF THE FACT THAT IM A BLACK WOMAN AND I WAS THERE ALONE I will be reporting this SCAM moving company to the BBB. I will also be spreading the word on all my social media platforms. DO NOT HIRE THEM!!!!!
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June 2021 by Kaushik Lakkaraju
We used this once when moving within Baltimore city and at that time worked out well. However, when we reused them for moving from the city to elkridge it was a nightmare. The moving men were very rude. When getting the quote they originally agreed to unmount the tv. But on moving day they said they don't do tv unmounting. When we showed the quote they said okay but during the unmounting they ripped the wall! Did not accept any responsibility. Then at the time of the settling the bill they got even more rude, foul mouthed my wife. I was just waiting for this nightmare to end. Never again And don't recommend anyone use them!
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June 2021 by Amanda Barnes
I had Albert, Darrell & Samal for my move and they were all amazing! 5 star .. fantastic ! Fast, careful, friendly, inclusive & hilarious ! They had me laughing but they were all very hard workers! It was quick and efficient and more than I could’ve asked for and I would recommend them to anyone !!! Thank you all so much 10/10 would recommend
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May 2021 by Nora Sullivan
Could not have asked for better movers! They were quick, friendly and efficient. The whole gang was so nice, 10/10 would recommend to a friend and will definitely be using for my next move.
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April 2021 by Lee Lee
I utilized this service previously without issue, so it was ideal for me to use them again. My items were moved from my apartment and into storage. The movers were on time. However, a few things are of concern. My marble coffee table is completely broken. When I brought it to one of the mover's attention, he told me it was taken off and I could put it back on. Upon further inspection when I went to place a sofa cover on my sofa in the unit, I realized that it was not the case. It's broken beyond repair. I also noticed a tear and scratch on my sofa.I attempted to call this morning to rectify the problem, but the person I spoke with was very rude and basically saying that it was "on me"/my fault. I made it clear that I just wanted the situation handled because ideally I would utilize them again in a few months, but after the way the "owner" (Lee) disrespected me it will not be happening. I even informed him that I had pictures. He didn't care. Very rude and unprofessional.Pictures will be uploaded and shared as well.
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March 2021 by Brandon Bacon
We needed to have a couch and a love seat moved from my parents house into our apartment. The guys arrived on time and did a great job getting our furniture moved. Very professional and friendly. Will definitely be using them again for our next move.
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March 2021 by Christine C
This was THE worst experience I have EVERRRRR (emphasis on EVER) had with a moving company. They were extremely unreliable in changing my schedules move date twice. Once I understood due to dicey weather but the second time they rescheduled on Sunday and they were well over an hour late with no call, 3 movers instead of the 4 I paid for, then finally pulled up, never got out of their truck, called me down and spoke to me through the drivers door and called me out to say “it’s too much snow/ice outside of your apartment building we won’t move you”. Mind you the entire elevator access path to the parking lot directly in front of it was completely clear and salted with a LITTLE snow on the entry end of the parking spot that I offered to shovel myself and salt since the apartment was closed that day. Additionally, just at the back side exit of my building everything was completely clear. The kicker though was the sheer rudeness of the staff, but even then If they weren’t going to move me that day ultimately there was nothing I could do, so I just wanted my money back for the second inconvenience. They obviously didn’t want to be at work on a Sunday. Their drivers were EXTREMELY rude and unprofessional. As i spoke to one gentleman in the drivers side window the gentleman on the passengers side starts loudly and aggressively telling the third driver “I ain’t about to move nothing, you must be out of your mind. Something gets broken shes gonna want to say something.” And some other extremely out of place comments as he proceeds to step outside of the truck and continue his loud rhetoric even though he knew clearly i was standing RIGHT THERE and could here him. The driver not once asked him to be professional. Not even when I heard him and said “excuse me that’s not necessary”. I told the driver at this point I’d just prefer my deposit back and he tells me “Theyre not giving you your money back” before the manager (who he’s on the phone with) overhears and tells him to tell me they will. Stick with me. Story gets better. Less than 30 minutes after they leave I get a call from the 3rd employee that was in the vehicle and he says “the snow really wasn’t that bad. It really wasn’t. We can move you no problem. Apparently the manager lets them use the company trucks to do “side moving” and they can come back with 4 around 1pm to move me for the same price He continues to call and push it until eventually it’s 6pm (I was scheduled each time for a 6hour minimum job). I didn’t want strange men between my homes as a single person at that time of night. I was going to at that point book with another moving company and attempted to cancel with him, and he assured me he could be at my house by 6am ahead of the weather to get me moved and my things transported to my new home. He’d been so nice to call and affirm the area was clear enough to move and assure me they promised they’d take care of me since I’d expressed to movers I NEEDED to be out of my apt by Monday. Foolishly I continued on in good faith with trying to do business/support with Budget Movers (and their subsequent staff) bc the reviews were mostly positive. My mistake. He says “I’ll text you at 530 to confirm we’re on the way” I got up at 430am to drive an hour back to my old place. Left my house at 5am. 530am no call or text so I text them and he responds “I’m trying to reach the driver so that we can pick up the truck. Can’t reach him” When I proceeded to ask about if there was any new eta he could provide, as he assured me they’d arrive at 6am and I’ve now been trying to get moved since Friday, he stops responding.I arrive right at 6am And attempted to call him for an update thinking “maybe they’re in transit and missed the text”. NO ANSWER. I advised at that time I’d be booking with another company. I’ve never had such a poor, unprofessional, and unreliable service from a company EVER, let alone a moving company. I was left incredibly disappointed and it’s Monday now, I’m supposed to be out of my apartment and my items STILL haven’t been moved.
