Open 24 hours
3137 Baltimore Blvd, Finksburg“Jonathan and Chuck have it down! I would give them ten stars if I could. Proud to have two of my cars with them. Their professionalism, expertise, and care are stellar. First class!”
“Always very friendly and fast most of the time. None of their banking products are Innovative per se but still friendly little place we keep your money on deposit.”
“Larry McMillan was awesome. I was very patient with me and was available to answer all of my questions and concerns. He replied to my emails even on the weekends and I appreciate all of it.”
“I went to the Drive Thru ATM and made a deposit of $20.00 and it kept my money with the screen reading "It did not detect any money," I called the CS they gave me a Provisional and told me to go into the Branch in the morning and when I went into the Branch (Owings Mills Md) they treated me with such professionalism acknowledged the ATM Error said they had the repair tech on the way and took care of the situation.....This is ANOTHER REVIEW: I went to the ATM again 12/28/23 and the same thing occurred with the ATM Drive Thru. It was a little after 4:00pm and I saw the Bank Employees so I drove up to the window and honked my horn. The Employee WILLIAM came to the window and on the speaker and told me that they were closed it was a little after 4:00. I was so saddened because I needed to deposit my cash. I asked WILLIAM what he suggested that I do and WILLIAM SAVED THE DAY!!! He told me that the Walk-In had an ATM in the Lobby. WOW THANK YOU WILLIAM YOU ARE A BLESSING!!!”
“Great location! Although I hate M&T (they kept buying out whatever local bank I was with so I finally gave up and just stayed with them), the staff at this location are great! My debit card wouldn't swipe anymore and I was leaving on a trip in a few days. Oluwadamilola Adeiye patiently helped me get a new card in time for my trip even though I was kind of freaking out, and was very skeptical that it would arrive in time. When ordering my new card she noticed I qualified for a personal loan. She helped me navigate the process so easily and, with all my debt consolidated, I'm now saving a bunch of money and only have one monthly payment that is paid automatically through my account! I came in with a little bit of stress about my card and left feeling great about my finances!”
9AM - 1PM
60 Painters Mill Rd, Owings Mills“I absolutely love visiting the Owings Mills branch. I met with Ms. Armstrong and nothing but kudos to her. She was extremely professional and very courteous. Great customer service goes a long way. She is nothing but an asset to the branch.”
9AM - 12PM
1300 Liberty Rd, Eldersburg“I had a problem with a blocked payment to AliExpress. I called Eldersburg branch. Sharon answered. Found out it wasn't on their end. She was polite and pleasant, as she got back to me in a timely manner.”
“As soon as I walked into this bank, I was greeted with such positivity . The people who work here are so kind. Kaitlyn was absolutely the most amazing help. She had answers to all my questions and was able to help me quickly and had answers to all of my questions. She deserves a raise!”
“There is another ATM outside. I was so frustrated because I walked up thinking this was the only atm with the door locked; so look around the corner to the left of front door and you’ll see it”
“One of my friends has informed me that the service he received at the Reisterstown location was an excellent experience…He says Ms Janae Coombs was very helpful and attentive to his needs. Would give more stars if it were possible. Thanks again Ms Janae for outstanding service!!!”
9AM - 2PM
10315 Reisterstown Rd, Owings Mills“Truly Great Service! I went in to do banking after opening an account online. I was greeted as soon as I walked in. I met with 3 different associates and was helped quickly and courteously by each. I was not expecting this level of personal service.”
“Our experience has been great at this branch, the staff are very friendly and always help us in a professional manner. Sometimes there is a wait but that is expected--we never make an appointment and don't feel the wait is too long.”
9AM - 1PM
406 Englar Rd, Westminster“I've always had great service. The staff is excellent. Sometimes they are slow. Everyone needs to realize like everyone else they are also short staffed. They make sure each customer gets the best service. After all they are working with money. Would you want super fast service with mistakes or someone taking the time and giving you accurate great service?”
“On April 13, 2024, I obtained a loan for a vehicle from SECU in Owings Mills and Ms. Lana Sapojnik, Member Advisor provided outstanding customer service. I have dealt with Ms. Sapojnik numerous times over many years concerning financial matters, and she is very knowledgeable, courteous and professional. I highly recommend the SECU in Owings Mills and Ms. Sapojnik who is also very nice.”
9AM - 12PM
1200 N Main St, Hampstead“Never any problems at this branch. Sometimes there is a line but it usually goes fast. I mostly engage with the tellers, not the customer service area but everyone is nice and professional.About others posting comments of discontent, if you feel you get less than stellar service, approach the manager and work it out. Don’t come online and gripe as that never gives the bank the chance to make you happy.”
“I went to Bank of America Eldersburg branch yesterday. I got to get some of my money transferred yesterday from one account to another. They handled everything professionally and patiently when we had to change something from talking to someone else because we had other things in mind and we didn’t want to talk publicly about it. When first coming here to apply for my debit card it was a nice experience with everyone being nice about what we had to do along with telling us how and what does the debit card do along with what can we use the debit card for. And when we had to apply for my credit card they handled it professionally with telling us what can the credit card do, how can it be use and when at a certain limit (card limit) we can use it for. The experience at this place is really nice with people that are professional and can handle everything.”
9AM - 12PM
9301 Lakeside Blvd, Owings Mills“The staff at this specific location is the by far one of the best customer service experiences I’ve had in a long time. You can tell they truly care and prioritize your needs and not theirs! The manager Yimaj sets the standard for personalized solutions and customer care!”
9AM - 2PM
630 Baltimore Blvd, Westminster“In this Banko they speak SPANISH!!Luna, thank you very much for your help.I had doubts about the accounts, the girl explained everything to me with great education and patience.Thank you for the priority given to the Latin community.”
“Great gas prices here always. They have a nice convenience store on site as well. They do participate with Upside for gas cash back rewards as well. Store is kept clean as well”