Walmart Supercenter offers a convenient shopping experience with options to order fresh groceries online, including organic produce, and enjoy the Freshness Guarantee. Walmart+ members benefit from free same-day delivery and unlimited free orders, with no mark-ups and the same low in-store prices. Pickup is free, and customers can choose a pickup time that suits their schedule. Trained staff hand-pick groceries and assist with loading them into cars, making shopping easier and faster. The Walmart Grocery app provides extra convenience, notifying customers when orders are ready and allowing check-ins before arriving at the store. Express Pickup is available for a low fee. However, some challenges exist. Long lines and a shortage of cashiers mean many customers rely on self-checkout, which can sometimes be slow or crowded. Customers often need to check prices on the app, as price inconsistencies between stores can occur. The store environment occasionally suffers from long lines and enforcement issues, such as the 15-item limit at self-checkout not always being enforced. Additionally, concerns about cleanliness, like smoking near the entrance, and perceptions of profiling by staff are noted. Despite these issues, the store remains a popular place for shopping, especially for those who appreciate the convenience of online ordering and pickup services.
