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November 2023 by Kirstyn Indy
Great service and very patient, as I had to ship several boxes!
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September 2023 by Julia Barber
Emily was awesome! She was so kind, professional, and helpful. She made a return such an easy process. Thanks Emily :)
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September 2023 by VictrolaMusic Smith
If I could rate this UPS Store 10 STARS I would! I'm in New York State and I recently purchased a VERY fragile antique item that included several small and equally fragile parts. I called and spoke first with Geoff who was very patient, friendly and accommodating and he provided me with a very reasonable packing and shipping cost. I asked if I could please be called prior to packaging so that I could provide small details about packing it. Shortly after the seller dropped off my item(s) to this UPS Store I received a very friendly call from Emily who explained that she would be packing my items. Emily was incredibly patient and helpful with listening to my concerns about my fragile items and explained that she would pack them very securely. Emily then EXCEEDED my expectations by sending me pictures of my carefully wrapped items that she painstakingly packed for me. THIS is Customer Service at the highest level. When my package arrived by UPS Ground I was amazed to see in person how securely Emily had packed each and every item. Every single item in my package received the finest care in packing that I have ever seen. I highly recommend Emily and Geoff at this UPS Store for the finest service you will find anywhere on the planet! Thank you so much! - Doug
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September 2023 by Jen Ziegler
I use this store frequently for all my drop off and printing needs. Emily, Jeff, Kristy and team are always so nice and helpful! This is by far, the best UPS store in the area!
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June 2023 by Pamela Hodgkins
The young man working today was such a help to me ! Juda was his name. A total asset to The UPS store in Fallston !!!
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April 2023 by Cathy Plack
I can’t express enough my deep appreciation for Emily and her team at this location. They helped me navigate a tricky situation that was my fault (didn’t check that the person receiving the package would actually be there to receive it). Not only were they incredibly generous with their time and attention to detail in resolving the problem , they went over and above to deliver outstanding customer service. Awesome team. Kristi from the Canton location happened to be working and was an enormous help.
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March 2023 by Wayne Henderson
Always very professional and helpful. Extremely knowledgeable about shipping.
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December 2022 by Daniel McDonald
Can't believe I'm writing a review for a delivery story but omg Emily was an absolute pleasure in helping me with my passport renewal docs and Amazon return. If you're the type of person to look at reviews for quality assistance with your parcel service, could not recommend this place enough!!
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November 2022 by Josh Mitchell
Fantastic UPS location. The entire staff is top notch and very attentive. Love how modern and up to date the inside is. Grateful for the leadership of this location. You can tell a lot of attention to detail goes into everything!!
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October 2022 by Dorothy Garrett
Everyone is always so helpful and caring. I have been in this store many times and no questions are ever a problem.
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September 2022 by DMV Greg
Great store! So glad you are here.
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September 2022 by John DiDomenico
Friendly Staff and owner. They are there to help you every step of the way. Cleanly location and lots of smiles. No reason to go elsewhere.
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August 2022 by Lakshay Grover
Finally, a UPS store in Fallston. We definitely needed one. Friendly staff. ??????
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July 2022 by Billy Lehr
Visited this brand new UPS Store today to do an Amazon return, and was pleasantly surprised by how clean, organized, and genuinely friendly the employee was. I was in & out within 3 minutes and she was extremely helpful and knowledgeable!
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July 2022 by Shauna Kieff
Highly recommend this location! Brian went above and beyond helping me mail a large package and answered a million questions! Quick and easy Amazon returns and the owner is delightful!
