“Marjorie and Nancy were WONDERFUL to work with. They took their time with me to explain each item on my policy, and pointed out areas where I could save money, and they did not rush me at all for a quick sale or make me feel like I had just been taken advantage of. I would recommend them to anyone who wants to really understand their insurance product and feel like they have someone actually looking out for their best interest.”
“Sean has been SO wonderful to work with! He always provides me the best rates and is super responsive always. I’m really grateful to have him as my auto and home insurance agent for the past 3-4 years.”
“David and his team are amazing. There’s no question that they will not find the answer to. Every call is answered and responded to immediately. Always ensuring my family is protected from car to home.Thanks team O’Dea!”
10AM - 2PM
2300 E Joppa Rd ste 2-a, Parkville“Pam, I appreciate you assisting me with my auto insurance needs. You made switching easy. Thank you for providing great customer service and also sharing a few laughs with me. It was nice to meet you and a pleasure to do business with you.”
“I have been a customer with this agency since 95. Recently I had I had a claim for water damage in my basement when I had a leam. The process has gone smoothly and the restoration company that was sent out EcoClean has done a good job.”
“After waiting what felt like forever, I reached out to agent Lori because I qualified for extra discounts. I had previously did a quote online and she followed up with me. Not only was I able to get better car insurance-including more than my previous provider. She was patient, understanding, made my time feel valuable & navigated each step of the way. Whether it’s your first auto policy or 29th, Lori gave her expertise and explained in a way to help her audience understand than most people you deal with. I wasn’t talking to just a company, but a human being. Someone who cared. Even when it became time for the bad news, I was not mad or irate with Lorie (sorry in advanced for the spelling) because she handled it with care and explained every detail I had questions about. If your supervisor read these reviews- you deserve more. Whatever you’re making, add another 0 and it’s still not enough. Lori you are absolutely incredible. This isn’t enough but hopefully you will be recognized and appreciated. Normally I say I do these surveys/reviews but don’t commit to doing them. But, I would not do right by you in silence Lori. Thank you again!”
10AM - 12PM
8709 Cowenton Ave, Perry Hall“It was truly a pleasure to have been served by all of you, I especially want to thank Kamilla who was wonderfully good and helped me throughout the entire process, thank you very much.”
“I have been a Tom Benisch customer for almost 30 years. I couldn't imagine going anywhere else. In particular, Bruce is amazing. He is knowledgeable, helpful, and friendly. State Farm may be a little more expensive than an online insurance company, but the level of customer service, attention to detail and personalized service makes it worth every penny.”
“Thank you State Farm for your wonderful service. Andrea Renoll you went through everything I needed, plus more. I saving alot for my vehicle and homeowners insurance.
I highly recommend you and your staff to family and friends
Thank you,
God Bless you,
Meticia”
“Owen is my Insurance Agent and he is always on top of my issues and he is always there for me, even it's something small I can always count on him. I have no issues at all with Allstate and I don't plan to. I had been with about 5 or 6 other insurance companies and never recieved the service that I do with Allstate. I am very happy!!!”
“I absolutely love working with Mike Graces office and his staff. Georgia was so helpful and prompt with helping me get different quotes for my policy. Have been working with this same location for the last 18 years!”
9AM - 12PM
8700 Old Harford Rd # 207, Parkville“I was transferred to the Woodward Agency when my long-time agent retired. This was my first contact with this agency and I was delighted with the service I received. My call was answered by Helena who could not have been more helpful. She was very knowledgeable and spent a considerable amount of time making sure my questions were answered. If Helena's is an example of the service that Woodward Agency provides, I can stop worrying about assistance with future needs. Highly recommended!”
“I've been with Bob Duda for years.... Service is always great and fast. I've never had any issues or felt like I was not getting the best service available.”
“I have been with Boyle insurance for about 30 years and I found them professional and provide timely information when requested. They are who I get my Erie Insurance through. Erie is by far a third cheaper than any other insurance provider I have come across. I have also found Erie's customer service to be amazing when I had to use it for a car accident.”
“I recently moved to Harford County and was searching for an Insurance company - local. These guys are truly the best. They were patient with all of my questions and were by far the most coverage for the lowest price. Thank you.”
“I'm new to State Farm but it was really easy to get what I needed. I talked with Alec and he was very patient and helped work me through the steps. They have great staff here and are always available to help”
Closed
8502 Harford Rd, Baltimore“I have been insured through Mindy's office since 1988. If that time period doesn't mean anything about the service, I do not know what does. I get very up-front excellent personal service from this office.”
8AM - 5PM
3309 Emmorton Rd, Abingdon“My car broke down at the Maryland House rest stop not far away from here and I was pleased with the help I got. I was driving from MD to NY. Had to wait a day for the part and the service, but we were towed there right around when the shop was closing (4:30-5ish).
I will say this is a busy shop and they did not call me for updates, I called them. However, when I did, Scott and Dave were extremely helpful, patient, and gave me honest updates all along the way. I thought I’d have to stay an extra night, but they went above and beyond to rush order and replace the fuel pump in my Camry- and that involves a decent amount of labor. Cost was on the higher side of the spectrum, but honestly that’s what I’d expect from a center close to 95.
Many thanks to this center! Glad I have my AAA membership!”
“I had a great experience dealing with this office. Jared was patient and helpful with setting up new policies. Clint was very helpful on a prior call. Highly recommend!”