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10AM - 6PM
1207 Middleborough Rd Ste E, Essex
Apartments
“My experience was actually a really good one Anetra was amazing very customer friendly and knowledgeable. Tried her best to accommodate me in finding what fits for me! The spot I looked at was exactly what i was looking for! Thanks Ms. Anetra”
“I’ve been live here for 6 months now and everytime I put in a work order, the maintenance always come if not the same day the next day. I really appreciate the service I received. Thank you for responding quickly.”
“Mr. Charles was prompt in response to my maintenance request to replace 3 shades. He was quick, left notice he was in my home & I am very satisfied, again, with placing maintenance requests. Quite confident in our maintenance team! Thank you!”
“I was looking for a two bedroom apartment and saw that this apartment had good reviews so I went to the leasing office and the person that helped me out was very helpful and everything ran smooth, he answered all my questions, I was very pleased with the person at the office.”
“Love the area just have an issue with the maintenance staff they come and do work and don’t give an update and they never use foot covers for there shoes for those people that have carpet”
“The leasing consultant I regularly deal with is very pleasant. I believe her name is Maria. She always goes above and beyond to make sure my needs are met. On top of the best prices in town!”
8:30AM - 5:30PM
909 S Marlyn Ave, Essex
Apartments
“Disclaimer: This review was initially given as part of a promotion for a waived application fee. I’ve toured these townhomes twice (4/7/23 & 4/11/23).Initial Review: Kristen was very nice and answered all my questions regarding pricing, availability & the application process.That was a week ago, 4/11/23. On that day, I came into the office, toured a 2 bedroom townhouse (quoted at $1363 + $50 water bill) & I completed an application. However, my supporting documents (paystubs, copy of DL, ss card, etc.) were submitted via email the following day. Today is 4/18 & I have not heard anything back. I’ve called multiple times for a status update & each time I was told that Kristen was not in the office & that they would tell her to reach back out to me. I even sent a follow-up email to her. A week is not a lot of time, however, she did advise me that their approval process would only take between 3-4 days, & at this point, I just want to know if everything has been received.Also worth mentioning that someone I know was recently approved here & when they went to tour their unit, they found a dead bird inside the house. In addition, when I went on the tour with Kristen on 4/7, the window was broken in one of the bedrooms. The entire frame of the window was sitting on the floor in the middle of the room. When I told her about it, it seemed to come as a surprise but she did say she’d have maintenance look into it. Fast forward to the second time I toured that same unit (on 4/11), it still wasn’t fixed.I’m still considering this place bc of the location, it has a washer/dryer & it’s bigger than my current place, but idk. I took pictures too.”
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“I've resided in the community for about 5 years now and the area is changing a bit. People don't respect where they live. They trash the grounds and empty trash right outside their vehicle door just ghetto like. Lighting in some areas must be improved for residents safety. Maintenance has fallen off with respect to request. Area has been recently experiencing vandalism.”