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July 2024 by pernell brown
I feel a-lot of regret today. Months ago, I gave an amazing testimonial to your company because at the time, I felt that, however, 7 months later, and still this vehicle cannot be operated. The second day I had the vehicle, it wouldn't start. It took you guys nearly 2 months to correct that, but I gave you credit for trying to fix it. But, you guys had the vehicle for a whole month, to get it to start when it's supposed to , you ignored my complaints about the fuel line, and 2 months ago, the fuel line came undone while I was driving. I discovered it was being held on by a zip tie. The radiator is bad, the fuel line was bad, and when I brought this up, you used ad hominem because I was upset earlier in the process for the. vehicle not running, when I just purchased it from you guys. I thought you different because you were trying to fix the first problems, but why are there so many problems? and now, months later and Im still taking it o places to get fixed, and you wont respond when I ask to return vehicle, when my reps call you, and when the Business Bureau asks you to connect with me, you still don't respond. What am I supposed to do?
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May 2024 by Josephina Jarian
Terrific service! Highly recommend!
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January 2024 by Shawn Downey
I was sold a Cadillac escalade and it was a lemon ? I bought for 3 times more than they said. The only mistake I made was pulling in their lot
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December 2023 by John Matt
Very good costumer service !! Tonya and Robert was wonderful to work with . Will definitely return for any future purchases..A+ service. !! Thank You so much !
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October 2023 by Adrian Inniss
Aplina has honesty,integrity and great service . I recommend if you are in the market for an Automobile defenitely go to Alpina great service.
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June 2023 by Barbara Geesey
Son bought a nice looking car there.
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January 2023 by Molly Harrison
The owner is very shady and I went back to him to tell them that they lied to me about the transmission thing just put in when I bought the car the transmission is pitch-black and today I went to a car dealer and they told me that I need a whole new transmission and that the transmission it was put in was not put in 2 months ago it's the original transmission so they like so just don't go there I'm telling you they are very shady and they tell you they can't give you a copy of the inspection yes they can they lie about everything I'm advising everybody do not go there
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December 2022 by Jessica Baldree
The sales woman is great but don't buy a car here.I give the sales woman 5 stars but the owner doesn't want to fix my vehicle he kept saying it's a not a new car and the second day of driving the car the engine light came on.We were also told to come in twice and drop off the vehicle and it was there all day and the owner said to bring it in after it gets inspected for it to be fixed.I just don't understand why he didn't fix it on the two days he said to bring it in.
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September 2022 by Kevin Robinson
Great people to deal with.......Ms. Tonya is professional, knowledgeable and friendly.
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August 2022 by Kevin C
very rude people
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August 2022 by wayne oliver
Great dealership and friendly they will take care of you????
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April 2022 by Charles Wilson
I am not going to say much more as there is SO MUCH to it and not enough room, but yes the issue is FAR WORSE than it originally was. Robert is almost never in and all of the sudden the same lady that's been working with us "doesn't relay messages" and felt the need to hang up on me. As did Robert himself, many times. Hanging up and staying dead silent are his two favorite things. Customer service is GARBAGE. I mean it looks like a big NO from the outside, but I was referred and took that person's referral to heart and tried it out. Upon first meeting them, they appear as very honest and sweet people. All I want to say at this moment is TREAD VERY CAREFULLY and TALK to people in the area....you would be amazed at the amount of light the public has shed just by seeing a tag with their name on it. These people have came up to ME in public, I never would have thought nearly as into anything if I didn't have people come to ME. Not me seeking other people out, people would notice and come to inform me. Very helpful information.
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March 2022 by Antonisha Cragg
An amazing car lot, I was looking for a 3rd tow truck for my family, I asked my mechanic who they would refer and he referred me to Alpina Imports, I called and a wonderful women answered very polite and professional and stated they had exactly what I was looking for, I was there the same day and purchased my very first Land Rover LR3, he was and excellent condition for an Amazon price… I would recommend this car lot to anyone, the owner is amazing he was very knowledgeable about everything there was to know about this truck, he even changed my oil before pulling off… I would give them 100 stars if I could…Thanks Alpina imports
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December 2021 by Natasha Schaeffer
I got a car from them some stuff was wrong & they took it back and fixed it no problem the reviews on here scared me but honestly they good people & they do what they say they gunna do wverything we needed fixed got fixed
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September 2021 by James Rowan
Awesome service. ..terrific prices...and I was treated with the up most respect and felt very welcome. ..
