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September 2023 by 오헨리
King of unkindness
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July 2022 by taehwan Jun
(Translated by Google) It's not particularly unfriendly or the service is bad, but I don't feel good about receiving good service, I feel like I went to a government office (such as a police station) for some personal investigation, so I feel a lot of unpleasant feelings.(Original)특별히 불친절하거나 서비스가 나쁜 것은 아니지만,왠지 좋은 서비스를 받아 좋은 기분이 아니라, 관공서(경찰서같은)에 무슨 개인 조사를 위해 다녀온 것 같은 기분이 들어 불쾌한 쪽의 기분이 많이 듭니다.
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January 2022 by Hopeful333 (Hopeful333)
(Translated by Google) My experiences at this branch is exceptional because thier professional attitudes toward customers. One person can save or ruin a business. Customers are left and right guests. If this one thing is thoroughly acknowledged, there will be great progress in service improvement. I pray that the Korean community will continue to be recognized as a good bank.(Original)My experiences at this branch is exceptional because thier professional attitudes toward customers. 한 사람이 비즈니스를 살릴수도 있고 망칠수도 있다. 손님은 좌우간 손님이다. 이것 하나만 철저히 인정하면, 서비스 향상에 크게 진전이 있을것이다. 한인 커뮤니티에서 앞으로도 좋은 은행으로 인정되길 기도한다.
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September 2021 by Jeena Lee
Courteous, nice, and very friendly.
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April 2021 by Hopeful333
(Translated by Google) My experiences at this branch is exceptional because thier professional attitudes toward customers. One person can save or ruin a business. Customers are customers anyway. If this one is thoroughly acknowledged, great progress will be made in improving the service. I pray that the Korean American community will continue to be recognized as a good bank.(Original)My experiences at this branch is exceptional because thier professional attitudes toward customers. 한 사람이 비즈니스를 살릴수도 있고 망칠수도 있다. 손님은 좌우간 손님이다. 이것 하나만 철저히 인정하면, 서비스 향상에 크게 진전이 있을것이다. 한인 커뮤니티에서 앞으로도 좋은 은행으로 인정되길 기도한다.
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January 2021 by Glenn Ruehl
Great service. Never any problem with this bank.
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March 2020 by Jim Park
I was pleased with the level of effort I put forth to handle my service inquiries setting up online banking, sending money to oversea and they provided me with accurate information and guidance that was helpful for transactions
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October 2019 by Jonathan Kim
Utterly incompetent. I never received the debit card for my checking account, which I could deal with since the app worked for depositing checks. But their app is incompatible with Android 10. It's been 42 days since the general release of Android 10 and it is still broken.
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August 2019 by Terry Lee
(Translated by Google) I had to call three times because I was not able to handle my work in the process of opening one bank account and I had to revisit the customer twice.One said he missed a paper copy and the next day he told us to come back for the sign because the employee who handled it had entered our name incorrectly. The staff is immature and the branch manager takes it for granted to bother the customer to avoid responsibility. After confirming who the branch manager is, I would like to recognize the status of this branch at the head office of Woori Bank.(Original)일반 은행 계좌 하나 여는 과정에서 일처리를 못해서 세번 전화를 걸어왔고 고객을 두번 재방문하게 했습니다.1번은 서류 복사를 빠트렸다고 했고 그 다음날은 처리한 직원이 우리 이름을 잘못 입력했기 때문에 사인을 하러 다시 오라고 하더군요. 직원은 미숙하고 지점장은 책임을 회피하기 고객을 괴롭히는 것을 당연하게 생각하네요. 지점장이 누구인지 확인 후 한국 우리은행 본점에서도 이 지점의 상태를 인식시켜줄 생각입니다.
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June 2019 by Terry L.
(Translated by Google) I had to call three times because I was not able to handle my work in the process of opening one bank account and I had to revisit the customer twice.
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July 2018 by Double Dragon
I'm using Bank of America always no problems with them but Woori have a lot of problems customer service is friendly but fact is problems is not resolved it is there system issue 👎
