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May 2024 by Aaron Barnett
Great experience I purchased the 85’ 8K with the surround sound for the Man cave and I love it. In fact I think my wife is jealous lol
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May 2024 by Dr Mary Shell
I found what I wanted, my salesman was very patient as I asked 999 questions and asked him to repeat himself 999 times. My experience at the Big Screen Store was very positive and I will continue to buy televisions from this store only.
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April 2024 by Caleb Fletcher
Adam and Roy had excellent customer service got me the right tv for the best prices you can ever find
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March 2024 by John
Personalized service, fair prices and professional delivery. I definitely would recommend The Big Screen Store.
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March 2024 by Damon Harris
My wife and I had a wonderful shopping/purchasing experience with Roy at the Ellicott City location of the Big Screen Store. He was responsive, knowledgeable and friendly and provided the detailed information we needed to make an informed purchase of a sectional chair set that we’re thrilled with. We fully intend to recommend Roy and this particular store to all of our friends who may be interested in the products they carry!
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March 2024 by Alex
Adam is a great sales manager, knows his stuff
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February 2024 by Louis Lecompte
My experience with the Big Screen Store in Ellicott City, MD was a wonderful. I went in there on short notice thinking of buying a T.V., for Baltimore’s championship game against Kansas City. Roy was very helpful and patient with me, he was very knowledgeable about all of the T.V., and which would be best for my space. I enjoyed the purchasing process and am really happy with my new T.V., and sound bar.
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January 2024 by Delta Aunts
The service was friendly and accurate. The Sales Person, Roy listened to my needs!!
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December 2023 by Mike Sage
Extremely pleased with our purchase at the Big Screen Store on Baltimore National Pike. Roy and Adam were very helpful and knowledgeable, and the delivery men did an excellent job in setting up our new TV. Highly recommended!
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December 2023 by Mark Wetzel
Jason was very helpful and took his time explaining everything about the Samsung OLED I was interested in. I now have had the tv for 5 days and I’m very happy.
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December 2023 by Regina S.
We had excellent customer service from Roy. He was helpful, courteous, honest, and knowledgeable as he assisted us in our purchase of our first new TV in many years. It was a wonderful, no-pressure experience. Our delivery went very well--the two delivery men were on time, expertly installed the set, and answered our questions. We heartily recommend this store! Mike S.
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November 2023 by Donald Wernsing
An amazing selection of Samsung TVs and associated products. Knowledgeable, helpful, and friendly service, and good prices.Available delivery and set up is a plus.
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July 2023 by Carole Reb
it was wonderful when they came in unpacked the tv and immediately set up the tv, never seen anyone do it that fast and correct.
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June 2023 by B M W.
The customer service was excellent. Buying everything all at once and the insurance is totally worth it. The only thing better was the install. Delivered and installed all in 45mins.
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June 2023 by Jeanne Markowski
Wonderful store, great to see the different screen models. Very fast delivery time and expert delivery and installation.
