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April 2024 by Nick Bianco
Lisa & Scarlett at the leasing office are absolutely awesome!!! My experience with them has been nothing short of a 5-stars. They're incredibly easy to communicate/deal with making my whole leasing experience as stress free as possible. All the apartments are brand new and beautiful. Couldn't recommend this place highly enough. Thank you Lisa & Scarlett!!!
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April 2024 by Quasay Multani
Mike came and was really helpful with sink issues
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March 2024 by Gisa spencer
Mike were very helpful today.Thank you for fixing my hot water
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March 2024 by K
I am leaving an honest review and warning to anyone considering moving here (Renaissance Hills at Ellicott City).If the sounds of rats and mice scurrying and gnawing in your ceiling, walls, and under your floor, kitchen cabinets opening and closing throughout the night, as mice rummage through them, and having to clear your bed of mouse droppings before getting into bed appeals to you, then you'll be right at home. This place is infested with rodents!!! A neighbor vacated their unit and a mass exodus of roaches infested my unit for 3+ months! Whenever a neighboring tenant vacates a unit in your building, be prepared to listen to a jackhammer from 9am to 7pm. I have never lived in a place as bad as this before. It's like a slumlord property! I have put in work orders for repairs and the repair was completed with TAPE! Clearly, some of the maintenance staff are not trained or qualified. I spent an entire summer without A/C. They brought a portable A/C unit that sat in the kitchen and did not even cool the kitchen. After more calls and complaints, I was given another portable A/C unit, which only cooled the kitchen. Using a portable A/C unit for 5 months because the company did not want to pay for the fan needed to repair the A/C, shows how much management cares about their residents. There was a leak in the ceiling that persisted and got worse because there was no one on-call for emergency maintenance for 2 days. I had to wake up throughout the night to dump buckets of water every two hours.The leasing office staff has such a high turnover rate that nothing gets resolved and you will pay for their mistakes.If you are still considering moving here after this review, you have been forewarned.
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March 2024 by Guru JI
Mike came and fix my issues immediately
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March 2024 by Yalamuri Deepthi
Mike is an exceptional person who responds quickly and works effectively.
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March 2024 by Duglas Lovo
Mike came pass at replaced my kitchen bulb a few minutes after I put my work order inGreat job Mike
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March 2024 by Bridget Sherry
I have had some maintenance issues in the past. But Sunday I called because my heater wasn’t working. I just want to recognize Nelson Brown. He came promptly after my phone call, was patient while I got my dog on her leash, and explained to me what he did so I didn’t have to worry. He was so polite!
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March 2024 by Tasnim Nishat Islam
Good place to live in, Rent on high end
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March 2024 by kaushik rambhiya
Renaissance Hills is a beautiful property! Living here for about one month and have had great experience with the leasing staff. Lisa who works at the leasing office is wonderful. She is an very good communicator, honest with her information and advice, and made us feel comfortable and safe there. I cannot thank her enough for her help and support during what is such a stressful process. I raised few issues during move in and Lisa made sure that issues were fixed in 24 hours. A great and quiet place to rent !! Cheers!
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March 2024 by Genet Gebremedhin
Mike is a great maintenance tech
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March 2024 by Jimmy Sanders
Mike is SOLID!!!!! Requested a service for our apartment and he was here so quick to fix it! Thank you Mike!
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March 2024 by Dymond Scoby
This review is solely for Jackie, the new property manager! Since she has come and joined the property, my concerns have been met and rapidly. I appreciate her ear and her hard work!!!!!! I think she has met her challenge, the renaissance hills community...Living here......... we will save that for another review....... LET'S JUST PRAISE JACKIE for getting things done!!!!!!
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March 2024 by Rickie Roque, Jr.
I had a leak from upstairs that caused my kitchen ceiling sheet rock to collapse a little. Mike got here quick and immediately went to work to make the ceiling safe and trying to find the source. I would rather this didn’t happen at all, but Mike’s attentiveness was a bright spot in an otherwise rough afternoon.
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March 2024 by Maria Ines Oliva
I was locked out of my apt and Mike came pass fast and let me in he also fixed my stove when he came I am very grateful of his great service.
