9AM - 5PM
3375 Ellicott Center Dr, Ellicott City“Contrary to the very rude customers writing vicious comments here about the food employees at the Enchanted Forest Post Office, I love the employees there! I live a mile away, and I have been a customer for at least twenty years. I have always found the employees to be polite, kind, friendly and professional. They work hard for the money. As David Byrne of Talking Heads sang in "Psycho Killer, Qu'est-ce que c'est?", I hate people when they're not polite!" As The Beatles sang, (I think it was on the Abbey Road album,) "... And in the end, the love you take, is equal to the love you make."”
“Best location to drop off packages and handle all mailing priorities. Friendly staff that doesn't give you issues. Stay away from the post office on Oak Rd.”
2 - 5PM 8:30AM - 1PM
10400 Shaker Dr, Simpsonville“As a small business owner, I visit the post office frequently for my mailing and shipping needs. The employees here are so kind. There is a guy (i don't know his name)who is friendly and patient. He took the time to answer all my questions. Thanks to his help, I saved time and felt confident and informed about my shipment”
“Very very nice and friendly all staff !The staff was good at explaining the passport. They took care of my family's work from the beginning to the end with laughter.An old white man and a young black woman employee.It was the best post office I've ever been to.”
2 - 5PM 8:30AM - 1PM
10421 Stevenson Rd, Stevenson“Great for passports - Staff was Friendly. A breath of fresh air after Bedford and Mount Washington - which are both complete jokes. 2.2 Star on those for a reason - Cancellations without even contacting us. Showed up with Newborn and toddler to be told it was cancelled - RIDICULOUS! Stevenson was great! thank you!”
“I've been here several times and find it less crowded than other locations. The materials and hand sanitizer are on the counters and help is available if requested.”
“I absolutely hate this post office. You can never reach anyone by phone and they are so nasty in person. However, I'd love to talk to a manager because my mail lady needs some serious recognition for her honesty and great attitude! She is always friendly and happy even in extreme weather. What she did today, made me realize there are still good honest hardworking people in this world. I'm not sure if any companies, especially the postal service, care about these types of things but if so please respond to this review so I can give my feedback”
3 - 4PM 10AM - 2PM
340 S Loudon Ave, Baltimore“This location is always super helpful and very nice. I see customers just being rude and nasty which solves no problem at all, but they never return that same negative energy. Postal is a very important and serious job. I appreciate them at Loudon Avenue.”
8:30AM - 5PM
10805 Birmingham Way Ste 25, Woodstock“The Catonsville Post Office is my local post office so I have used it frequently. This post office gets very busy and there is usually a long line to wait for counter service. They do have a drop bin now for prepaid packages so you don't have to wait in line any longer to just drop off prepaid packages. The ladies that work here are very nice. I have however had a mishap with one of the ladies where she insisted that she could stack up all of my prepaid packages on the scale all at once and weigh them together. You definitely can't do this - I ended up going back and forth with customer service due to this to get the charges corrected. All of the other ladies have been awesome. The parking lot here is very small and tight. Be prepared to park on the street and walk a little bit to avoid the nearby street parking spots that are metered.”
9AM - 5PM
12171 Clarksville Pike, Clarksville“The best thing ever happened in Clarksville, MD is the opening of this USPS!. The staffs are friendly, the location is convenient, the parking is ample & the place is so clean. Thank you for the service”
“We had were blessed with amazing support and service from Tammy, who took us in after a horrible experience being cancelled at Pikesville for our passport appointment. Tammy was working alone with a full line of customers. She kept everyone in good spirits and move quickly and efficiently. We are so grateful to everyone who waited patiently for us to complete our application.Pikesville post office Olivia cancelled us 30 minutes ahead of our appointment. We arrived on time, hadn’t heard the voicemail.There were 4 people in line and 2 postal workers. And she sent us to security where they have walk in passports service. They do this regularly as we have been finding out. The people at security should not have to pick up slack for the laziness of the Pikesville postal workers. Unacceptable!!”
“We recently sent a package to a recipient in that area. There was a small mistake with the house number, but one of the employees called me to get the correct one and had the driver deliver it that day. Good service should be recognized, and we appreciate her going above and beyond to ensure it got to it's proper destination! Thank you doing a great job!!”
“I was at this USPS location today . MS . DIANA was kind and pleasant assisting me thru the whole process shipping a personal item to Las Vegas Nevada . She’s the best . Keep up the good work and Goodluck to you MS. DIANAGeline”
“I completely enjoyed mailing my letters at this location today. The staff is very polite, friendly and quick. The treat each customer with respect. They truly try the best they can and it was a pleasure to witness. Thank you for all you do! Thank you for being open later on a Saturday!”
“Just got my two children passports at this location and it was incredibly smooth and the staff was wonderful and accommodating.Tips for making it smooth:-come with your application complete-bring cash to cover the costs.-bring original and copies of documents”
“The suite itself could use a facelift/modernization, but the staff's attitude, professionalism & help is absolutely superb! Makes you question the phrase origins of "going postal". The gentleman helping me was well spoken, versed and knowledgeable of the whats and hows and even with what he didn't know off the top of his head, he didn't hesitate to go above and beyond to find the answers that I was seeking. And doing it all with smile too. I was genuinely pleased with the service received and would refer this branch to anyone who is in need of post office or staff who will do whatever they can to help you accomplish your mailing needs.”
“I recently faced multiple issues, including a month-long delay in receiving my mail. However, I must commend Keisha for her outstanding customer service. Despite the challenges, she went above and beyond, demonstrating unwavering dedication and doing her best to resolve the issues. Her assistance deserves a 5-star rating, as she made a significant positive impact during a challenging time.”
8:30AM - 5PM
515 S Camp Meade Rd, Linthicum Heights“Today, I had a great time at the post office thanks to Lauren. She was always smiling and very helpful, which made me feel much better after a not-so-nice encounter with another staff member who rudely declined my request for a pen (and that's why I took a star away from my review). I hope all the staff at the post office could be as friendly as Lauren!”
“The employees are kind, professional, and they do a lot for customers. I think they might be understaffed/overworked really bad. This takes away from the quality of their work. They lose packages a lot, and it takes "months" and a lot of phone calls to track down the lost packages. To be honest, I feel bad for them because they are really polite and curteous, it's the "quality" of work that is poor, most likely due to understaffing. :-(”
8:30AM - 5PM
819 Reece Rd, Severn“I have been here a few times to mail packages or drop off letters. Each time, the post master has been very helpful and quick to get me in and out. I can't imagine their job is an easy one.”
2:30 - 4:30PM 10AM - 1:30PM
1908 N Ellamont St, Baltimore“Donald is our regular carrier. Thank you for always being on time, your honest, your respectful, none of the mail goes missing, and we love you and appreciate you. The days you aren't here, we know. Integrity is what you do when no one is looking, and he's got it.”
“I had an amazing experience at this US Postal location. I read reviews prior to arriving and was hesitant as they had pretty low reviews. However, I was pleasantly surprised that I had such a wonderful experience. I had my passport appointment @ 1:00PM. At 1:00PM I was seen and completed my appointment. Mr. Brooks provided exceptional customer service and processed my application in a timely fashion. He was so knowledgeable about the process and answered all of my questions. I would recommend this location.”
“Patient and always kind when I need to send a package…I bought several unique stamps and the clerk was very pleasant as I was trying to organize my packages to prepare for shipping. Thank you!”
“The ladies who waited on me were quick, helpful, and friendly. I had an international package and they helped me through all the customs forms and everything. I have never had a bad experience here as some have said. Sometimes there is a line during the holiday rush but they move fast and you can tell they’re hard at work. Very pleased with my visit.”
“So far so good. It's a busy location, but handled in stride, as long as you're tad-bit patient, it isn't too bad. At times there's need for coaxing and compromise. Best best, arrive outside peak rush hours and the place yours!”