“Contrary to the very rude customers writing vicious comments here about the food employees at the Enchanted Forest Post Office, I love the employees there! I live a mile away, and I have been a customer for at least twenty years. I have always found the employees to be polite, kind, friendly and professional. They work hard for the money. As David Byrne of Talking Heads sang in "Psycho Killer, Qu'est-ce que c'est?", I hate people when they're not polite!" As The Beatles sang, (I think it was on the Abbey Road album,) "... And in the end, the love you take, is equal to the love you make."”
8:30AM - 1PM 2 - 5PM
10400 Shaker Dr, Simpsonville“The clerk here is very kind and very helpful.
They are complete in helping people, they know what they are doing, they know what customer exactly need, and willing to take their extra time to help. And they are kind.
Recently, they helped me to search something, that matter is not even required for them to do. And they send the some legal mail, in the form of exactly what is needed.
I really appreciate them -both of the clerk here.”
“I got a PO box here because of the great reviews and was not disappointed. There are closer post offices to me but this one is worth the few extra minutes' drive. The staff are so friendly, I feel like I'm a welcome regular at a local café when I visit. I also had a great experience applying for a passport here; they are really knowledgeable, helpful, and efficient. Highly recommend this branch, and many thanks to the staff for making my visits there feel so much less like a chore.”
8:30AM - 1PM 2 - 5PM
10421 Stevenson Rd, Stevenson“An actually good post office! Probably the best I’ve ever been to. Jonathan and Eric are so helpful and try to make it a pleasant and informative experience for you.”
“Best location to drop off packages and handle all mailing priorities. Friendly staff that doesn't give you issues. Stay away from the post office on Oak Rd.”
“I just left this post office and wanted to commend the gentleman who’s working there. I didn’t get his name but he was so attentive and helpful and answered all my questions. He took care to be responsive to all customers and none of us had to wait.”
“The Halethorpe post office is very nice .The peopleare very friendly. I always have a pleasant experience and I don't go anywhere else. Thank you to all the post office employees. ?”
“The people working at this post office are extremely friendly and helpful. Convenient location and ample parking. Really enjoy using this post office and interacting with the folks who work here.”
8:30AM - 5PM
10805 Birmingham Way Ste 25, Woodstock“Mrz. Christine always lends her ear and gives me pep talks, consoling me, encouraging me that I can make it through my dilemma, she’s an Angel, she’s a rose in a sea of thorns, one of the most polite and humble and caring woman that I ever met. I have no biases against anyone, and she’s not biased towards anyone either, because Christine talks to everyone the same like a genuine human person to another genuine human person. I have to for shame these 4 of 1 star reviews because I have a educated guess is that those guests claims are dishonest because I am certain those customers had a higher paying career that could have influenced the 1 star posts, I’m more humble than them, and I have so much empathy, and I am not pompous. Ms. Farrah is so amazing, she likes to help every customer, when I am there with her I like to rotate the other customers first before trading quarters for dollars because they say they’re always low on change, so I remain polite enough to walk again to the back of the line so that I don’t mess with other customers daily errands. I enjoy how patience Mrz. Christine has, and I always notice how nice her earrings look when she wears some. Christine and Reba almost use this one particular line, usually on a customer about to leave to do other stuff, she’s a sweetie.”
“We had were blessed with amazing support and service from Tammy, who took us in after a horrible experience being cancelled at Pikesville for our passport appointment. Tammy was working alone with a full line of customers. She kept everyone in good spirits and move quickly and efficiently. We are so grateful to everyone who waited patiently for us to complete our application.Pikesville post office Olivia cancelled us 30 minutes ahead of our appointment. We arrived on time, hadn’t heard the voicemail.There were 4 people in line and 2 postal workers. And she sent us to security where they have walk in passports service. They do this regularly as we have been finding out. The people at security should not have to pick up slack for the laziness of the Pikesville postal workers. Unacceptable!!”
“The employees are kind, professional, and they do a lot for customers. I think they might be understaffed/overworked really bad. This takes away from the quality of their work. They lose packages a lot, and it takes "months" and a lot of phone calls to track down the lost packages. To be honest, I feel bad for them because they are really polite and curteous, it's the "quality" of work that is poor, most likely due to understaffing. :-(”
“The suite itself could use a facelift/modernization, but the staff's attitude, professionalism & help is absolutely superb! Makes you question the phrase origins of "going postal". The gentleman helping me was well spoken, versed and knowledgeable of the whats and hows and even with what he didn't know off the top of his head, he didn't hesitate to go above and beyond to find the answers that I was seeking. And doing it all with smile too. I was genuinely pleased with the service received and would refer this branch to anyone who is in need of post office or staff who will do whatever they can to help you accomplish your mailing needs.”
10AM - 1:30PM 2:30 - 4:30PM
1908 N Ellamont St, Baltimore“Donald is our regular carrier. Thank you for always being on time, your honest, your respectful, none of the mail goes missing, and we love you and appreciate you. The days you aren't here, we know. Integrity is what you do when no one is looking, and he's got it.”
10AM - 2PM 3 - 4PM
340 S Loudon Ave, Baltimore“This location is always super helpful and very nice. I see customers just being rude and nasty which solves no problem at all, but they never return that same negative energy. Postal is a very important and serious job. I appreciate them at Loudon Avenue.”
“I have been here a few times to mail packages or drop off letters. Each time, the post master has been very helpful and quick to get me in and out. I can't imagine their job is an easy one.”
“Received kind service, fast, and helpful. No wait time around 9:15am on a Monday. Knowledgeable associate. Also was around to see her take care of 2 people (one before & after me) and same standard USPS postal worker service you'd expect. I was worried because of the low rating but was hopeful to be writing a positive review. Nice new clean branch as well.”
“Open past noon every day including weekends. Sunday is sacred. Yes. But thank you for your convenience, service and all. Plus a kind lady outside helped me. She was really nice. And the parking is vast and easy. The location is ideal as there are many worthwhile nearby places to go. St Charles Catholic Church is right at the end of the block. Great. God bless.”
“I know folks have had bad experiences with the USPS and have good reason to air complaints, but I rarely see a positive review. We recently were missing to pieces of important mail that should have been delivered 11 days ago per the Informed Delivery service notice (very good.) Yesterday I reported the details to the USPS via email and was emailed back that the search request was received and that we'd hear back in two or three days. Today, the next day, I received a call from our local Catonsville PO. Though the service person couldn't tell me where exactly our mail was other than to say it had been received downtown and may have fallen off of the scanner, she was very polite. Right after our call, a postal truck pulled up with both pieces of mail, not our normal delivery. Probably a coincidence, but we had a prompt, good interaction with a postal worker and we got our mail. Our mail carriers have always been great. In all the decades of receiving mail, we can count on one hand the number of times we've had delays that we've been aware of. Only twice has the mail looked chewed up by a machine, yet still delivered. With the amount of mail that is handles every day, with the current number of cuts and "reorganizations" that are happening that slows the mail rather than keeps it efficient, the people who work in the trenches of the PO are doing a fantastic, thankless job. The cost of mail is still reasonable and the PO services areas that the for profit corporations don't feel are profitable enough. If those same companies were to take over mail delivery, it will cost us twice or three times as much while paying workers less with the profits going to the executives. Thank you, Catonsville postal workers, and those everywhere in the system that keep our mail coming.”
8:30AM - 5PM
515 S Camp Meade Rd, Linthicum Heights“Today, I had a great time at the post office thanks to Lauren. She was always smiling and very helpful, which made me feel much better after a not-so-nice encounter with another staff member who rudely declined my request for a pen (and that's why I took a star away from my review). I hope all the staff at the post office could be as friendly as Lauren!”
“I can't say enough about this PO - large and we'll-maintained with super convienient 24-self service. You can buy postage, send packages with postage purchase - it was a life safer. Most of my day was wasted, driving to two other PO that are worthless for after hours service. USPS Windsor Mill came through. I am very pleased. A+”
“Patient and always kind when I need to send a package…I bought several unique stamps and the clerk was very pleasant as I was trying to organize my packages to prepare for shipping. Thank you!”
“I had an amazing experience at this US Postal location. I read reviews prior to arriving and was hesitant as they had pretty low reviews. However, I was pleasantly surprised that I had such a wonderful experience. I had my passport appointment @ 1:00PM. At 1:00PM I was seen and completed my appointment. Mr. Brooks provided exceptional customer service and processed my application in a timely fashion. He was so knowledgeable about the process and answered all of my questions. I would recommend this location.”
“If this is the location of randallstown I want to give a shout out to MISS LOLA she helped me tremendously. I think all of the postal workers are just so nice no matter what location I go to put MISS LOLA was extremely nice and helpful”
“We recently sent a package to a recipient in that area. There was a small mistake with the house number, but one of the employees called me to get the correct one and had the driver deliver it that day. Good service should be recognized, and we appreciate her going above and beyond to ensure it got to it's proper destination! Thank you doing a great job!!”
“I contacted the Post Office because a cluster mailbox in our community was knocked over by a vehicle. I was able to talk with a representative after 3 rings and within a half hour, received a return call from that person providing me with information. Within an hour after our conversation, I received a call from a maintenance truck driver who was at the location. He picked up the damaged mailbox, took it to be repaired and provided instructions as to how residents can get their mail until the mailbox is replaced.”