Pet Stores in Ellicott City, MD

“They have what I need for my cat and they have been very kind. I wish pricing was a bit better for loyal clients, like a point card with discount or goodies but maybe inflation doesn’t allow that? Anyway great pet store ??”

“I've been shopping at Clipper Canine Cafe for over 10 years! Supporting small business has always been my go to. Kate and her team provide excellent service, are full of knowledge, carry some of the best natural and healthy foods on the market, and really care about each pet and customer that walk through those doors. I switched my dogs to Steve's Real Food raw this past year and it's been such a blessing to be able to access and buy it locally. My dogs love coming into the store to pick up their food, treats, and toys! Next time you are visiting Old Ellicott City, you should stop in for some awesome pet goodies!”

“Came in twice recently for live fish. Both times were great experiences. Awesome and super friendly customer service. Fish are thriving and doing great. I also got new live plants here, all doing good all new growth.”

“The grooming staff at the ellicott city location are amazing! They are very sweet and kind to my Dog they always do a great job on his outline trim! will be returning!”

“I felt compelled to leave a review for Jaidah after seeing the latest review regarding her customer service. I brought my mother's dog in this past week and had a wonderful experience with her that I'd like to share. My mother's dog is 12 years old and has a few medical concerns that we were sure to discuss with Jaidah during the check-in. There was nothing major, just some arthritis and a bad back (old age stuff), but Jaidah was reassuring and kind- she even showed me some of the tools she can use to make the grooming experience more comfortable. During our chat, Jaidah shared that she was certified in animal care and had some experience working in a vet office. She also shared that she had a senior dog of her own and could empathize with our concerns. It was so comforting to us (especially my mother when I called her and let her know how great Jaidah was going to be). The groom was done in a timely manner and looked fantastic! I promised to book with her again in the near future. Jaidah was professional, easy to talk to, and took great care of my mother's dog. The gentleman (Mitch G.) also had his dog groomed by Brittany in the past (as did we), and likely received a phone call similar to the one my mother received about Brittany leaving the store. My mother was disappointed, but raved about how sweet, understanding and accommodating Jaidah was in making that call. It's our opinion that while she is certainly working hard, she doesn't strike us as "overworked." Her salon is short staffed and she seems to be doing a great job managing on her own. Furthermore, as mentioned before, I can understand why she discusses medical concerns at check in- simply because she cares and wants to make the dogs' experience as comfortable as possible! That should ultimately be every pet owner's primary concern. Perhaps the medical concern noted by Mitch G. was one that required additional care that she could/could not accommodate- either way, it's important for her to ask those things and I'm confident Jaidah would do her best to help like she did for us. Thank you, Jaidah, for providing the type of customer service we should all hope to receive.”