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February 2023 by Merv R.
Don't order from this store pickup or delivery. They are rude and they lie. They make no attempt to communicate when they mess up an order or the fail to deliver an order. Their supervisor who said his name was Sefane was rude and answered the phone like he was home on his couch. when I asked is this Walmart and your name is he refused to give it to me. Just rude and not helpful. They screwed up multiple.orders and multiple pickup orders. They cancel orders without notice and you can't talk to anyone that is supervising the delivery individuals. Basically they are under staffed and make it impossible to get any clear dialogue about problems with there store. Just to go here, don't by online, don't order delivery or pickup....they just don't care about customers clearly.
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October 2022 by Tajeeh C.
No one was available to answer the phone, I waited for over an hour and still never got an answer
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August 2022 by Darnisha E.
Use to be one of my favorites but it's just a low stocked and crowded as most others. I'll just stick to Target. The parking lot is terrible as well.
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June 2022 by Super S.
I dunno why this location has such low stars but I went here for the first time and it was clean and neat. Definitely prefer over the Columbia location!
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April 2022 by Jeni S.
Standard super Walmart. Clean enough and stocked enough. Lines move fast. Staff is courteous.
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December 2021 by Brianna F.
It's a Walmart guys...so don't expect an overly fancy experience. But that being said, it's one of the few Walmart's that seems to carry organic produce so it's our choice grocery store for the area
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August 2021 by Derek X.
We come to this Walmart pretty often during the weekends to do some small shopping. This Walmart is busier, but also gives off a more welcoming vibe due to location. There used to be a McDonald's in there as well, but I think it closed throughout the pandemic unfortunately. This is a supercenter so it basically has all your typical Walmart items with the grocery store component that includes the deli, bakery, dairy, meat, etc. Parking is not a problem because the parking lot is huge. The parking lot also offers EV charing for EV vehicles as well. It can get pretty busy on the weekends as we typically park pretty far, but walking further is not that big of a deal to us. There is never really a limited selection since you are in Walmart and they are never really limited in stocks. They often have long lines but the self-check out line actually moves pretty quick despite it being visually long. There is usually a staff member there managing it and keeping the line moving by helping people who aren't moving through as smoothly. They also provide wipes and hand sanitizer by the front door due to COVID-19. There is security at the front door managing people in and out. Sometimes it looks like they check receipts but we never really got check before. Maybe that is because we usually only buy a handful of items. Since this location is in Ellicott City, they do charge you 5 cents for a bag now so bring your own bag to save that money!
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June 2021 by Daniel S.
3 cashier's. 10 stands to take cash. 8 or more people in each line. Nobody was outside getting shopping carts the cart area was completely empty. Guess Walmart is having trouble keeping staff.
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April 2021 by Cyndi H.
Worst experience ever! They wasted an hour and 15 minutes of my time sitting outside in 80° weather. I placed my order yesterday and received a email saying that my order was complete and ready for pick up. I checked in as they asked me to and then I drove to the store and called the number and they said they would be right out. All the cars around me you got service left more Cain got service left I'm left sitting there. I asked the associate what was going on with my order they said they did not have a Order for me and I would have to come back tomorrow and drive again from Ellicott City to Sykesville waste more gas and sit there longer. They won't offer me any compensation whatsoever customer service the best they can do is cancel my order and give me my money back with no conversations for everything I've been through when this was all totally their mistake!
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January 2021 by Megan R.
I appreciate that there is so much civilization in Ellicott City. I was in the area to pick up an item from Home Depot and needed to grab a few items from Walmart (groceries and not) and it was quick to get there. I was disappointed that some of the items I needed were out of stock, such is the COVID life though. Otherwise, the selection of items was vast and the store wasn't jam packed on a Sunday morning, which was suprising.
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January 2021 by Nicole L.
Was cussed at and almost attacked by a grocery cart clerk who screamed to the top of her lungs at the point where security needed to be called on her. general manager nowhere to be found..called corporate to file a formal complaint..customers should not have to deal with employees who behave in such a disgusting manor in front of employees and customers
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December 2020 by Sequoyah S.
Never answers the phone. In a world with COVID and trying to minimize exposure by attending the store, I tried calling on various days to place a bakery order to no avail. Not one department answered the phone on any day that I've called. Ridiculous!
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November 2020 by Deanna D.
I was pleasantly surprised with my trip to Walmart today. Every grocery store is out of meat, I guess people are nervous about another shutdown. But this location's meat section was basically fully stocked. They even had meats that regular grocery stores do not carry. Lamb, bison, swordfish anything you can think of, they had it. This location was busy, which is expected for this time of the year. Carts were few and far in between and I know that the capacity is well over 25%, but I guess you really can't control that time of thing during this time of year. I am not even sure if big box stores are required to follow the capacity rules. I just say, this is by far my favorite Walmart and now that I see their meat selection is pretty expansive, I will be coming here more often! Mask up and be safe!
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November 2020 by Kaye M.
In this pandemic, the shelves are sometimes empty of popular items but employees are stocking as fast as they can. The employees are as helpful and respectful as customers are to them. We are lucky to have this one stop store in our area. I do most of my shopping there
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November 2020 by Christian N.
Called the store about 5 times because I had a question to ask about an item they had in stock and no one picked up. I called all different departments and there was no answer. I then later talked to a cashier about it and he said that "no one picks up the phone". Walmart needs to be more professional!
