Mattress Firm Ellicott City is committed to helping customers get their best sleep every night. Their Sleep Experts undergo over 200 hours of training to provide complete sleep solutions, including mattresses, bedding, and other essentials. Customers can shop confidently with the Love Your Mattress Guarantee, which offers low prices on America's top brands like Sealy, Tempur-Pedic, Sleepy's, and Serta. The store also provides delivery and a 120-Night Sleep Trial to ensure customers find the perfect mattress. Customers praise the store's friendly and knowledgeable staff, including Damion, who is described as having excellent customer service skills and a great personality for his role. The store manager, Aaron, is also commended for his decision-making abilities. Overall, the Ellicott City location provides an excellent buying experience, with customers recommending the store and its staff, particularly Masood, for their comprehensive product knowledge and outstanding customer service.
Drew was very helpful, funny and patient when I came in to get a mattress. I got what I wanted and left with an adjustable base to supplement my bed. Also the restroom was clean. I would recommend this branch over the others in the area because of their selection and staff!
December 2025
If you need a new bed, I highly recommend working with Ian Sandler at Mattress Firm. He is very knowledgable, patient, and goes above and beyond for his customers. His passion is helping people sleep well and it shows. Thanks, Ian!
December 2025
Great experience with Drew! Helped me choose a high quality bed in my budget
