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“Wow, definitely great service. Thank you to Anil Kumar to helping me to created all those labels, and understanding the situation. very professional agent. The location very convenient, Friendly staff, I appreciate their courtesy and professionalism services. excellent place to delivery or retuned amazon packages.”
“The store staff treat customers with a high level of professionalism and decency. I have been a customer in this store for many years, and I always get out of the store with a smile and satisfaction.”
“Arya, Julia, and Dominic were fantastic today!!!! Although I arrived close to closing they were extremely kind and accommodating! Top tier customer service! Kudos to you all and I’ll definitely be recommending your location!!”
“This is my GO TO UPS store - I can’t say enough about the service and the great people that work here. Always friendly, efficient and helpful. Shout out to Shatonya thanks for your help today!”
8:30AM - 1PM 2 - 5PM
10400 Shaker Dr, Simpsonville
Mailbox Centers
“The clerk here is very kind and very helpful.
They are complete in helping people, they know what they are doing, they know what customer exactly need, and willing to take their extra time to help. And they are kind.
Recently, they helped me to search something, that matter is not even required for them to do. And they send the some legal mail, in the form of exactly what is needed.
I really appreciate them -both of the clerk here.”
“Thanks to this young asian man I was able to find a way to return our verizon equipment. He is very knowledgeable. This is the second time I had to do this and because he guided me to try a new way to find my return order number I was finally able to get this done ✔️ This rating if for him.”
“The staff at this store ROCK! They answered their phone (a real person!!), answered my questions, and assured me they could do my rush job. They completed that rush job in under 2 hrs - printed and spiral-bound docs looked great. Well done, team! keep up the good work.”
“Our mailbox recently got run over by someone so we were need of a new one ASAP! Top Botch made the entire process so fast! I called on Monday and we had a new mailbox installed by Friday morning. The mailbox looks gorgeous and I was happy to have someone take care of the installation so it was one less thing to worry about. Fair prices and GREAT customer service!”
“I had the best experience at the UPS STORE on Reisterstown rd. Owings mills. The customer service was awesome. Thank you both so much for all of your help and patience!”
8:30AM - 6:30PM
8775 Centre Park Dr Ste M, Columbia
Mailbox Centers
“I use this store for my Amazon returns a couple times a month. EVERY TIME I have come here, which has been dozens of times over the years they have been helpful and professional. Today I came in right at 5pm fully expecting them to be closed but they helped me and were (as usual) friendly and professional. The guy even helped me tape up my shipping box”
“The store associate was welcoming and knowledgeable. She was unaffected by the long line of customers. She was pleasant and unflustered the whole time. Efficiently attended to everyone within a minimum time frame.”
“Here to echo many other reviews, Andres & the other employees are always friendly and helpful. They make something mundane like returning packages a pleasant part of your day. Thank you!”
“The store is clean and tidy, but Erica the representative on duty was above and beyond, she helped walk me through a couple returns and her customer service was top notch.”
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“The staff was extremely friendly and helpful. As soon as I walked in, the young man behind the counter spoke. I noticed the young man was new because he was being trained, the young lady training him was polite as well. Everything went smoothly even though they were training, they both were polite and attentive to not only me but other customers as they walked in. Great experience, excellent customer service.”