Koi Nails, located in Ellicott City, MD, offers a unique combination of consistency, quality, and fair pricing. While the atmosphere may not be as luxurious or stylish as other salons, the nail salon delivers on its promise of beautiful, long-lasting nails. The staff, including technicians like Tina, are perfectionists who listen to clients' needs and provide personalized advice. They take their time to ensure clients are happy with their services, often checking multiple times to get it just right. The salon has a strong repeat customer base, with clients often greeting their technicians with smiles. Unlike other salons, Koi Nails doesn't push for upselling, focusing instead on providing excellent service and building relationships with its clients. Cleanliness is also a priority, making it a welcoming spot for clients to return to.
The customer service is outstanding from everyone I have had the pleasure in meeting here. My go to is Sam for my nails. I highly recommend!
April 2024
We received excellent service today. Came here with my wife for a mani and pedi, and we got settled in quickly after being offered a hospitality drink. Besides the excellent service, the inside was clean; we will come back for sure.
April 2024
Have been coming here for 10 yrs, great service, super clean environment, highly recommended!
