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“Family friendly place. Went with my kids today and the gentleman allowed my oldest to pick out something from their rock collection. Jewelry was beautiful. Bought some nice earrings for work. Overall had a good experience and would come back for more jewelry.?”
“I had a great experience with Just Essence. The owner was super knowledgeable, very kind, and also very patient as I only sort of knew what I wanted. Once it was known what type of fragrances I wear normally, I was introduced to so many others that I love.
The inventory was very extensive, and most everything I requested was presented. The smell of the oil blended so well with my skin, and many hours later, the scent is still there as it was when I first applied. And though the scent is long-lasting, it is not overbearing.
I honestly had intentions of purchasing just a couple fragrances, but because of the amazing customer service and the quality of the oils, I walked out with 13 new fragrances. I still have more fragrances to add to my collection and they will be coming from Just Essence. Thank you Just Essence for being a true example of what customer service really is.
-James”
“Over the past 2 years, I have had 2 rings damaged --- one because an allergic reaction made my hand swell and the ring had to be cut off, the other was my wedding ring with pressure mounted diamond baguettes. Somehow I cracked the gold band. Both rings were declared irreparable by other local jewelers. But Ellicott Jewelers said "No problem". Their on-site jeweler did an amazing job. Both rings were returned to me looking brand new. The charge for repair was reasonable. The customer service is excellent.”
“Smyth Jewelers has a nice selection of jewelry, but the reason I am giving them a stellar review is their kindness and service. I was having a dreadful time changing the strap on a smartwatch that I did not buy from Smyth, but they cheerfully changed it for me AND DID NOT EVEN CHARGE ME. That is real professionalism. And it is smart business, too, because I know where I will go the next time I need a watch or some nice jewelry!”
“The staff at Sergio's worked with me through buying my wife's engagement ring and then selecting our wedding bands. I could not be happier with the result.They were incredibly patient and worked to make sure we got exactly what we wanted!I will definitely be back for future holiday & birthday gifts.Thank you Sergio's!”
“Went it to get my fiancée’s ring resized and couldn’t be more satisfied with the service! It looks brand new! The owner is very detailed and attentive. Everyone there is super welcoming and kind. Definitely recommend this place for anybody looking to get their rings resized or for any jewelry services! 10/10”
“My mom and I visited the store on a lovely Friday afternoon after we got in from Boston for a visit. We hadn’t been to Ellicott City in many years and it did not disappoint. We stopped into Southwest Connection and bought a couple of things and chatted with Lori and Steve for a while. Not only is their store filled with amazing goods but they also make you feel welcome and are extremely helpful. We ended up buying a a few items and then on our way back down the street popped back in and bought a beautiful ring. We were so enamored with all the jewelry that we forgot one of our packages in the counter and Lori and Steve were kind enough to mail it back to us in Boston! This store has both authentic goods AND authentic humans. You must stop in if you’re in EC!”
“This store is amazing and Katie truly cares about her customers and our projects. She’s so knowledgeable about Annie Sloan and other finishes and types of paint, et al. as well as her extensive experience refinishing and repairing furniture, cultivating a beautifully curated collection of home decor and fun odds and ends for shoppers to discover. This store is a must see every time I’m in OEC!”
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“Great jewelry and wonderful staff at St. John’s jewelers. They helped me pick out the perfect setting for my wedding ring and helped pick out a special gift for a friend. Highly recommend !”