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“Contrary to a lot of experiences in here. I was able to get in and out fairly quick.Only reason it isn't 5 stars is that the person I was working with kept trying to sell me a credit card or a loan. There was a point at which, after I said no, I felt like she was just going to sign me up for a credit card anyway.And I don't blame her for doing it, im sure its something that management there pushes you to do. So the fault lies there... But it definitely left a bad taste in my mouth.People hate to be sold things. If you all pump the breaks a bit more and focus on making your customers happy, im sure you would see more people utilize this bank.”
9:30 AM - 4:00 PM
7568 Ridge Rd, Hanover
Investing
“The hours listed on Yelp have changed, this location closes at 5:00pm. During the pandemic uprise, my local Wells Fargo closed their lobby and only allowed drive thru transactions. My service needs were to obtain foreign currency (USD to Pesos) so I had to go to a branch whose lobby was open. We made it to the bank literally at 4:59 and the doors were still unlocked to my surprise. A few others followed behind us and then they locked their doors at 5:05pm. Now, that's great service, we would have thought the doors would have been locked upon our arrival. Never the less, I provided my confirmation number (ordered the pesos over the phone and for some reason they couldn't be delivered) and completed my transaction. Great job Wells Fargo!”
“Nice attention to detail and follow-up. They are very pleasant each time I visit. They always remember my name whether I go inside or via the drive-thru. They also follow up personally by phone for investments which is a nice change from the abundance of email I typically receive.”
“Shawn Staub is the branch manager and he is most accommodating and helps in some of my business transactions such as wiring funds and has great suggestions for my business banking needs. I left Bank of America 12 years ago for PNC for good reason.”
Investing
Investing
Investing
Investing
Investing
“The staff at the PNC Branch in Long Gate shopping center are great. They are always friendly and helpful. We made the switch to PNC over a year ago, and we have never regretted the decision.”