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“I had a very important and timely wire transfer that needed to be completed. Javaid, the branch manager, personally helped me get this done in a timely and professional manner. He was also friendly and wanted to help me stay informed with all my financial goals. Much appreciated.”
“Best Financial institution to do business with, great selection of products: investment, brokerage account, life insurance, retirement accounts, and list goes on and on..... Very satisfy in putting my funds in this trusted institution”
“I had an amazing experience thanks to Chris Evans! From the moment I walked in, he made sure everything was smooth, professional, and stress-free. Chris went above and beyond to answer all my questions, explained my options clearly, and made me feel genuinely valued as a customer. It's rare to come across someone so knowledgeable, patient, and friendly in the banking world. He truly made my banking experience exceptional. Highly recommend working with him!”
“Nice attention to detail and follow-up. They are very pleasant each time I visit. They always remember my name whether I go inside or via the drive-thru. They also follow up personally by phone for investments which is a nice change from the abundance of email I typically receive.”
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“I normally don't write reviews but felt compelled to write about my recent experience at the PNC Bank at Long Gate. I had a strange issue as I discovered that I had someone else's PNC card in my wallet instead of mine. I think it may have happened at a local restaurant as the waitress must have swapped credit cards when she brought the check. My issue was taken care of Ms. Jasmin Loper. The branch was busy that morning - I appreciate the time that Jasmin took to take care of my concerns. She made sure that the wrong card was closed and make sure that my lost card was closed as well. She was able to create a new card with a different number in a short period of time and able to review my account with me to ensure there were no fraudulent charges. She was very respectful and professional - I was impressed by her customer service skills. I think that PNC bank is fortunate to have a Branch Manager like Jasmin.”