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January 2024 by MUHAMMAD ASIF
Scammers!!!! be awarei bought car from you from which you scammed me for 1000 dollars + give me one car key. and very high interest rate.
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January 2024 by Leeka Hub
I had a great experience selling my car to them. Great customer service, car appraisal process was painless and I received a fair and a competitive offer for my vehicle. I will definitely use them again.
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January 2024 by Jernae D
My salesperson (Quinn) and finance manager was nice and helpful. However, at this point I believe I was sold a lemon! The car shop that they work with is awful as well. Originally, when I purchased the car I was told that the brakes had to be fixed. The following week the same issue occurred with the vehicle. Which means the issue was never resolved!Following that issue, I had a problem with the coolant. I took the vehicle to the shop that they partner with and they told me that the issue was resolved! However, it was NEVER resolved AGAIN. I had to take the vehicle to the shop 3 TIMES to resolve the same issue which was the coolant leaking out of the engine! Finally, the issue is fixed after days in the shop each time in which I had to get the car towed once and physically bring the car there 2x!Now, the vehicle has an issue with the wheel! At this point, I am not sure if any of the car issues was ever resolved because this vehicle has been in the shop more days than I have owned it! I am HIGHLY upset with the experience between the purchase of the vehicle down to the shop that is servicing their vehicles under "warranty" which I have still came out of pocket over $1000.
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January 2024 by Craig Warsaw
It was great working with Quinn at Hi Lo! They valued my car quickly and it was significantly higher than Carmax. It was a pleasure talking with him during the fast process to get my check
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December 2023 by Steve Scepura
I recently sold my car to Hi Lo Auto Sales. Bo and Javier were great to work with. They gave me a fair price for my vehicle and the process took less than 30 minutes. Thanks Hi Lo Auto Sales!
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December 2023 by Yanni Chambarlis
I received a very quick appraisal and the owner came to meet me to discuss price. Once we agreed the process took 20 minutes to complete the sale of my vehicle. Great team and great customer service.
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October 2023 by Nancy Barnes
Ask for Elizabeth when you come here she made us comfortable and gave us a excellent car buying experience ♡ we are very satisfied with our purchase of our 2 subarus from hilo and their manager Neef & sales specialist Elizabeth!
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October 2023 by Marilyn Harding
Hi Lo Auto was great to work with. The owner met us on a rainy Saturday morning and made the transaction very easy for us. Thank you!
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September 2023 by Darrell Benjamin
Great experience here. Quinn is the man to talk to, Mike performs miracles and they have a huge selection of vehicles. Hands down is the best dealership I’ve been to in awhile. They take the stress out of vehicle purchases. Thank y’all for your extraordinary service.
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September 2023 by Paula E. Connor
Beware of the monopoly mailing. It may look like you won. Then you have to drive in. I drove in twice. The flier claimed they were open Saturday until 8 pm and no one was there. There was a 1 in 30,000 chance we won. Of course, we didn't. Waste of gas, time and deception. If they deceive in a game mailing to all of us, I can't trust them with my car business. This is NOT a fun game for people in financial and medical crisis, who are overworked and short on time ~ in an economy with ridiculous inflation. It's just another way to inflict suffering on the public.
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September 2023 by Andrew Raphael
Salesmen J.J. helped me out with trading in my old vehicle & purchasing a newer one. Made the process very smooth, fluid and easy. Would definitely recommend this place to anyone looking for an upgrade. Thanks Hi Lo!
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August 2023 by Anthony Malone
The customer service was excellent. From the general manager to the sales representative. The salesman went up and beyond to see me happy with my vehicle. The prices of the car to the quality of the vehicle was excellent. Same day went to another dealership and I’m not gone say the name but they didn’t treat as they wanted to sell me there vehicle. It’s was there way or know way. He told me he turn a guy away for $100 bucks. SMH Hi Lo auto sales didn’t put any pressure on me far as getting there vehicle. They was patient with me and made sure I made it home safe. Thanks again Hi Lo auto sales.
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August 2023 by Jeremy Gunderson
Fantastic experience, and I absolutely hate buying cars. I knew what car I wanted before I arrived, and Ronald had the car ready when I arrived. He was super nice, no pressure, and super efficient. We were in and out with our chosen car, on agreeable terms, in less than 90 minutes. Highly recommend!!
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August 2023 by David
I had a great experience buying my first SUV here a week ago. Quinn, hands-down made this process very comfortable for me. He was very personable, transparent, no pressure, helped me a lot with answering all of my thousands of questions lol and he has a great sense of humor. Honestly it felt like I was buying a car from an old time friend/neighbor. I think that's the best way to put it. Overall the vibe with the other staff was very friendly and I felt welcomed. Hi Lo Auto Sales has my recommendation and if you're thinking of going here to purchase your car, ask for Quinn! He'll take care of you. Cheers.
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August 2023 by Douglas Hise
Went to look at a Camaro, bought the camaro.Went to sign the paperwork, they snuck in a extended warranty. I should had review my paperwork. And the only reason, I didn't. Is that we didnt discuss and extended warranty.Nice salesman. But, I will probably never buy here again. Plus there was other issues as well. But, just check your paperwork before signing.Dealership are just Dealership, not your friends.
