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October 2023 by Dinesh Adhikari
Don’t west your time and money.I have a bad experience in this store.they have lack of knowledge,irresponsibility,bad customer service,the owner is very rude and not friendly.I am very disappointed.Service: Electrical repair
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July 2023 by HG Family
As I read other reviews, I have similar bad experience. Not at all friendly. The owner do not know how to even talk to a customer. No waiting area. No price for a service. Bad attitude. I will not go to this store.
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May 2023 by Someone Unknown
As many people mentioned, this place and staffs are unfriendly and rude sometimes.It is very dirty and there is no waiting room or place for customers.
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March 2023 by DNO H
If you have a major or complicated job that needs to be done, I strongly recommend you not to go to this shop. Lack of knowledge, irresponsible and terrible customer service. Don't waste your valuable time and money.
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January 2023 by Leslie Howard’s Motivations
Updated review:I called Mr. Woo on Thursday afternoon to let him know that my car was not performing like it should after a front alignment. He was open to hearing my concerns and immediately asked me to returned to the auto shop on Friday (1/20/23). When I arrived, he took my vehicle immediately and had it worked on. My car was returned within 45 minutes. I drove it and it performed so much better. The left pulling was nearly gone. I’m a happy customer again!Not too happy this time.I took my car for major auto service yesterday (1/18/23) at 8am for rod replacement and an alignment before heading out-of-town for a six hour drive. What was supposed to take three hours ended up being over eight hours. Not only was I frustrated with the repeated delays in picking up my vehicle, but the alignment isn’t right. My car has a pronounced pulling to the left. I’m taking it back to the repair shop in the morning (Friday). I’m hopeful that the adjustment will take an hour or less.I must admit that before this last service, this auto shop has been phenomenal with quality work, reasonable prices and a feeling of honesty from Mr. Woo. Yesterday was my first disappointment.Service: Wheel alignment
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December 2022 by Soo Kim (Lee)
Stay away from this place. They lie to you and try to rip you off!The guy there said my brakes needed to be replaced TODAY, both front and back are totally worn out and it’s dangerous to drive in that condition. So I went to my regular auto repair store and he laughed because only 30 % of the brake was worn.
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November 2022 by Sripal Mada
Worst customer service don’t know how to treat with customers. He lie for a service he did but not fixed. The issue recur, he said I am not going to fix. Don’t go this auto..Service: General repairs & maintenance
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October 2022 by Marquita Thomas
Go at your own risk!!Don’t waste your time or money. They are scamming women, rude and no integrity. Went to get a brake light bulb replaced and left with a broken taillight. The mechanic said I had an electrical problem and that’s why the bulb couldn’t be replace. Went to get as second opinion and bulb was broken & the wires were disconnected with scratches around the area where the bulb was.Someone didn’t know what they were doing.Service: General repairs & maintenance
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July 2022 by Mark Ruby
My experience has been positive. Woo is knowledgeable and they've done a good job with the repairs we've had them do. Woo does not provide a pampering high-touch customer service experience, but I take my family's cars to him because they do good work at a fair price. Do I recommend? Absolutely.Services: Wheel alignment
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July 2022 by S Casa
Do not ever go here for anything. I came to this location to pump gas and purchase a phone charger inside. As I was parked, mechanic Sung Paik rear ended my vehicle with a CLIENT’S vehicle. Thankfully the clients vehicle was fine, but mine was not. He crushed my entire back bumper. From the start, he was very rude and would not hand over any information. Come to find out that these mechanics have no integrity at all and have denied the claim. He even got his coworker Vincent McLean to lie to insurance for him as well. I hope that customers can see right through them. This shop has no integrity, no service and no honest people working. Stay away.
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July 2022 by vince mclean
The prices are great ,,, the employees are great and it’s a great place to work !! It’s to bad some of the customers like S.Casa are ignorant and spend time on their phone instead of paying attention !!!Services: Steering & suspension repair
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July 2022 by Vijay Kadimela
Never go to this place, very rude and cheats customers for money. such a worst experience ever.
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July 2022 by Ravi K
Good technicians but very poor customer service.
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July 2022 by Byung Dal Kum
They work profesionally and well done.
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June 2022 by Kazzy Shawny
The price and work done is reasonable, but I will take off a star for raising voice to yelling volume at the customer over the phone. When you come in person, they are more willing to listen to your requests, but they will get the work done. Just make sure to give them a call a day or 2 after dropping off vehicle as they may not call you when job is done
