“I completed a tour almost 2 weeks ago. Although I decided to go in a different direction, I appreciated the features the community offered. Moreover, Devoun was an absolute pleasure to work with. He followed up several times after my initial inquiry and led the tour. It was an informative and pleasant experience. Thanks, Devoun for your commendable assistance and professionalism.”
“Brandon and TJ responded to my maintenance request immediately. Both are gentleman and professionals. The maintenance team here always addresses the issues quickly. Thanks for the great work!”
“Sanna, the leasing consultant who helped us find an apartment was amazing. She showed us several different apartments twice in one day and was really patient with us. Even though the apartment we originally wanted was already taken, she stayed late to help us find another one. Overall, she provided us with the best customer service out of all the places we visited.”
“Serenity Place at Dorsey Ridge Apartments the front office workers are very well manner, I have visited the offices about little things and trust me the maintenance people also take care of business. The apartments and the people that lives here are amazing it’s not 1 bad thing that I can say, so as a business owner, I rate the Serenity Place at Dorsey Ridge Apartments (100) the team is always on they a game I definitely love it”
“When I called about seeing this place I was on the fence but once I came in for a tour with Jocelyne she did such a great job making me feel comfortable and going through the process with me that I had to go through with it and it turns out it’s a great fit I really appreciate it”
“We love living at the Vine, which offers an excellent, inclusive feeling of community. The onset of my introduction via my tour with Nick was inviting. His informative and genuine demeanor set the tone for my residency. The accommodations are impressive. I appreciate superb customer service and the positive attention to detail in Bryce, Christina, and Cynthia to residential concerns, which are exceedingly helpful. The grounds are immaculately maintained and give one peace of mind. The location is central to numerous shops and weekend events, keeping one engaged. I will advocate the Vine as a beautiful place to live and a lovely place to call home.”
“My experience at Shade Tree Trace was great thus far. The leasing team was very professional and courteous. They made sure I understood all information that was presented. When I had to call them the answered promptly. When they stated they would call me back for any reason dealing with this process they did just that. So far my experience with them was great. I am well pleased. I hope it will continue when I hopefully become a resident.”
“Truly a home, super clean apartments, the staff is very friendly and professional. I recommend them one hundred percent. I have no complaints. I always felt comfortable and safe here. I have been here for three years and I feel like the first day I arrived, delighted and happy to continue here. thanks for everything”
“Ms. Pat Harris was very personable, knowledgeable, friendly and caring. She gave us great information about the apartment and area. She was very kind. Thank you !!!”
“Highly recommended! The staff was super friendly and helpful, Ashley communicated with me through the entire process. I received only good vibes during the tour. They have great amenities, the apartments are spacious, new appliances. I look forward to staying here.”
9AM - 5PM
1307 Wildwood Pkwy Suite 5, Baltimore“At 1st everything was good, And then after 1year of living here I had roaches, Uncontrollably roaches. The staff was amazing & I will say this aside from the roaches I would have stayed because of the staff really cares about their tenants & will work with you. Mr. Marken the property manager is wonderful and very understanding,”
8:30AM - 5PM
7910 Dunhill Village Cir, Windsor Mill“Alexia and Dina helped my mother find a great apartment and on short notice. Both of the ladies were so kind and patient, and really took good care of her . Lovely complex and great staff. I feelSecure knowing she’s in good hands and has a leading staff that can help her with whatever and whenever.”
“I placed an emergency call because my Refrigerator stopped working with a freezer full of food Mel arrived within 5 mins of me placing the call and determined the appliance indeed had stopped. He offered to replace it right then but I declined stating I had company arriving soon and it would be a mess so instead he said that will surely give him enough time to locate a new one and deliver it first thing Monday Morning. At 9 am the next day he was back and removed the old 1 and gave me a new appliance. I didn’t lose any of my food in these trying days it’s something none of us can afford to do. I would like to thank him and give him 10 stars for his professionalism and promptness my experience in one word was excellent……..Sincerely John Rhymes”
“I just want to share what a well up kept and beautiful complex this is very quiet beautiful lawns the office staff is very pleasant and helpful Angelia Gabriel and more the maintenance team is amazing also thank you so much for this opportunity Brookstone”
“I am a new tenant, but so far I am very very happy here. There is plenty of parking, the common spaces are very clean and my top floor apartment with cathedral ceilings is gorgeous. I only wish that the balconies were bigger so that I could create a nice outdoor space.”
9:30AM - 5:30PM
2800 Ashfield Dr, Baltimore“I love my apartment but my service requests were completed with a very slow response. I have been her since August and as a new tenant, I was just not getting the service I deserved. However, the Peak MGMT intervened after my contact and I received the help that I needed. I am still dealing with a loud Blower in my bedroom that has not been resolved. The Blower kicks on in the middle of the night when either my AC or Heat is on and it awakens me. I am told there is nothing they can do as the Blower was put behind the wall in a bad location. This is still unresolved.”
9:30AM - 5:30PM
4619 Horizon Cir Suite 1, Pikesville“Management works hard to do whatever they can for residents and the maintenance staff like Wayne and Tre are absolutely top notch, can’t say enough good things about them”
“Theres everything you need all in one area. Sit down restaurants, quick food pick up. Boba Teas, pharmacy, salon. The public library and public transportation is here. Housing and a nice new hotel with a venue. Parking garages with security guards and cameras. Right up the hill is the movie theater and just a few steps away is a Costco, Giant grocery store. More places to eat, Sephora a gas station. Nice area with grass and trees around. Looks like living in the country with the convenience of city living. I highly recommend this area!”
“Essence was our tour guide and SHE was phenomenal and deserves 5 out 5 stars, no questions asked! She did the best that she could with the limited resources available (the apartments are undergoing beautiful renovations so the specific unit we wanted to tour wasn’t available) We appreciated how sweet and thorough that Essence was and the way she made the entire experience feel ‘homey’”
9AM - 5PM
3103 Windsor Blvd, Baltimore“I have applied with Gwynn oaks landing I started off with Dominique however I did not hear anything back from her. The leasing manager stepped in and I must say Kayla is amazing she got me in and out and I am very thankful she is very sweet and definitely made my experience amazing. Thank you ms Kayla you are the reason why I did not cancel my application I am so excited for my new home thank you !!!!”
9AM - 5:30PM
9650 White Acre Rd Ste 4, Columbia“How can you say that I never said that i have been harassed all the above tenants and management they are trying to illegal evicate me out of my apartment because the property manager didn't like what I said to her that's apart of You job customer service when a tenant pulled out a fire arm nothing was done tenants putting trash in front of my door.....I'm not the perfect tenant im not the worse”
9AM - 6PM
8151 Robinson-Jefferson Dr, Elkridge“My experience with Paragon at Columbia overlook has been amazing! The move in process was quick and efficient. The leasing staff were very friendly and forthcoming about the ins and outs of the community. They made me feel comfortable and answered every question I asked. I’m very happy here and my neighbors are very welcoming and kind.”
“Currently relocating and Rylee was a breath of fresh air and made me less nervous about the move. I like the location and the grounds are beautiful. I love the apartments as well!”
10AM - 6PM
12100 Little Patuxent Pkwy # H, Columbia“My heating system was malfunctioningMaintenance came and fixed it they were very professional friendly and totally focused on the job please keep them I felt very safe and was satisfied with a job well doneThanks”
“The apartment grounds are well-maintained, with no long wait for maintenance. I love the scenery and how quiet it is. They have nice activities in the clubhouse for all tenants.”
“I've lived here for 3 years. Very professional and friendly staff. There were some incidents but all isolated. The grounds are always clean. The new leasing agent is always available to help. Maintenance requests are always completed promptly which I appreciate.”
10AM - 6PM
4965 Columbia Rd Apt H, Columbia“I would have given them five out of five stars but when we first moved in there was some ghetto activities happening in our building that were highly dangerous. They literally did nothing. Then the crazy girl that lived here threatened to stab someone or pulled a knife or something. police came and kicked in her moms door. Management kicked her and her mom out. Peaceful ever since. My apartment building is always clean, they send a cleaning service weekly to do the inside of the building and outside. My apartment was completely renovated with marble countertops and modern washed wood cabinetry. New carpets and everything without requesting. Not one sign of pest of any kind. only thing that sucks is that the apartments on the basement level in the front are the only ones without patios or balconies. Push for a third level apartment. The ceilings are high and beautiful.”
“My leasing experience was great, the lady's I had were amazing they answered all my questions so smoothly and fast. I was also able to get a smooth welcome tour of the layout apartment. I would recommend a family or friend here do to the great amazing customer service.”
“Lisa & Scarlett at the leasing office are absolutely awesome!!! My experience with them has been nothing short of a 5-stars. They're incredibly easy to communicate/deal with making my whole leasing experience as stress free as possible. All the apartments are brand new and beautiful. Couldn't recommend this place highly enough. Thank you Lisa & Scarlett!!!”