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November 2023 by Richard Bayless
Our salesman Mike Simpson was great. He took the time to explain the process of reserving a vehicle being delivered to Williams, he showed us each vehicle be delivered to Williams, and helped us see the difference in each vehicle. He then promptly notified us when the vehicle was delivered to Williams and set up an appointment that was convenient to us to come in and take delivery of our new Trax. When we picked up the vehicle, Mike was extremely helpful in explaining all the functions of the Trax.
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October 2023 by Andrew Hults
I had my turbo blow off while driving home on Thursday afternoon, and it was fixed by the dealer by Friday afternoon. Great work by the service department to be able to fit me in and get my car back on the road!
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October 2023 by Jessica Hashbarger
Caitlin, Mike, and William were efficient, friendly, and honest from our first phone call until we drove off the lot in our new 2023 Bolt EV. We tried 12 dealerships before we found this group with the highest standard of customer focus and price integrity. We received a fair quote up-front, test drove the vehicle, signed paperwork, and went on our way. Next time we shop for a car we will skip the other 12 and start with Williams Chevrolet.
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September 2023 by Bill Graham
My wife and I had a tremendous experience with Williams' Chevrolet. Our Chevy Cruz was towed to their service department on Labor Day. By 7:00AM the next day, Kathy Harris inthe Service Dept. had reached out to me and we arranged diagnostics. She communicated great and was clear on what the issue was. When my wife drove up to Elkton from our home 2 hrs away, Kathy assisted her in everything she needed and went above and beyond. Kathy is a great representative of your company and indicative of the high degree of customer service this company provides. Great job!!!
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August 2023 by Caroline Moulsdale
What an absolutely outstanding dealer. Everyone was so nice and knowledgeable. This is a family business and you can tell, because they have your best interest and the you know you are going to be in good hands. Honest and reliable! Love our purchase!
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August 2023 by chris arena
Amazing place for buying vehicles and events . There car show in 7,23,2023 had a great turn out was a amazing event , nice people good venders, inside area open for restrooms cooling off and free water, staff is super nice , this is a great car dealership in general based on experiences I’ve had with the staff over the years
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July 2023 by James Weaver
Brandon was very helpful. He showed us the various features of the Traverse and explained it well.
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July 2023 by Kristin Cecil
Salesmen here play games and show cars that are already spoken for to have backups in case the sale falls through. Sales managers let's them do it and does not bother to call you back. Will never buy a car from this dealer.
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June 2023 by Tracy Streets
Mike Simpson, was efficient, informative, friendly and helpful. He had my paperwork ready at the time of purchase, and went above and beyond to make sure I had all the information I needed. I would recommend Mike to everyone.
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April 2023 by Christin Wielenbeck
Drop my car off at 10:00 a.m. to have a module put in and to the check to see what rattle on my car was which was an exhaust leak took them almost to 3:00 to finish my car didn't even fix the exhaust leak it had because they didn't have the part so took them almost 7 hours to put in one module for heated seats that's ridiculous. Oh and my car is 10 times louder than it was when it went in and my check engine light is on when it wasn't when I brought it in Go Williams!
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April 2023 by Julia Jackson
What a great experience from the moment I walked through the door. I went in pre-approved through apg. Everyone was super friendly and helpful. Drove off the same day in this beauty. Highly recommend!!
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March 2023 by Delaware Fillies
I actually wasn't at the dealership... I was at Mr. Goodwrench Quick lube. The boys did an amazing job...I was taken back by the cost of the Mobile One oil change package price being so ridiculously high...Just under $200 and I probably wont be back with those charges! I Do Not see me recommending this location to any friends or family either.
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February 2023 by Crystal Boohar
I made n appointment for 9am. Specifically so I can have my car back b4 the end of the day. And it was not completed until 345 4 when I got a call from the dealership. I thought the point of making an appointment was so it would get done around said appointment time. The same thing happened to my husband a month or 2 ago. If you went into a hair salon or somewhere else that makes appointments for a 9 am appointment and you do not get out of there until 345 4, you would never go back there again. All I had done was an oil change and tire rotation. I am not sure what happened in my husband and mines case.
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February 2023 by Mo Owe
I love how everyone pulled together to assist me in getting the car I wanted the most. It felt more like a family effort than a business deal which made the experience far more pleasurable than I originally anticipated. There was minimal effort on my part and everyone worked together to make buying my car quick and painless, all while I was working. I was able to walk in the door, turn in my trade in, handle the business end, and be on my way. I will never go anywhere else for a car.
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February 2023 by Joshua Baran
I moved back to Delaware at the end of last year and contacted Florin about purchasing a vehicle. I was unsure of which vehicle I would purchase so, I wanted to check out my options to see which I liked best. I decided on the 2023 Equinox RS after spending time with Florin and him showing me the different trim levels and options that could be added to the vehicle. Although I decided on the 2023 Equinox RS, there were none on the lot for me to purchase. Florin did an incredible job of keeping me informed of when vehicles would be arriving, updating me on the purchase process and providing support whenever I had any questions. His social media posts were very informative in additional features and vehicles in GM's line-up that I hadn't noticed previously. I highly recommend him to my friends and family and can't express the relief I felt when working with him! He made my experience a breeze!