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January 2024 by Susan B.
The only positive experience I've had with the pharmacy is on Thursdays when the Pharmacy Manager is in. I have been flat out lied to about the availability of a medication over the past 1-1/2 years. I left and went to Glasgow pharmacy and found the medication in stock that Elkton told me was unavailable within 50 miles for a month or more. Glasgow had it and filled it that day. Elkton Walgreens pharmacy has literally jerked me around, provided false information on a regular basis and tried to play doctor by deciding if I need the medication or not. The ONLY EXCEPTION IS THE PHARMACY MANAGER. Susan Hanna Walgreens' customer
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May 2023 by All state P.
0 stars.... for someone who has always used Walgreens to fill prescriptions when possible I will no longer be stepping foot in a Walgreens especially this location. For someone who has no insurance, suffers and requires medication this Walgreens and their entire pharmacy staff could care less for a suffering patient. For 2+ years I have paid cash or used my debit card for prescriptions.....I reached out a few days ago to this Walgreens to verify a medication being in Stock before my doctor sent it in. The medication was available so it was sent. Fast forward to me picking it up and I was told because I've used GoodRX in the past they are unable to fill it. What's up with that? Rude, ignorant, greedy workers at Walgreens
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December 2022 by Robert Peters
Not always open @ 9am I had to wait.Its a real busy place to get out of.
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October 2022 by Penny M.
While I was waiting for a prescription today, there was an elderly couple that came in to ask a question. The pharmacist was very rude to them. Thank goodness, the store manager stepped in but in reality the pharmacist needs some customer service training. Really poor behavior from the pharmacist...yikes!
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August 2022 by Sarah H.
If I could give it zero stars I would. This pharmacy is THE WORST in the area and it's unfortunate. It used to be great but the new pharmacist is AWFUL! They're rude and give zero cares about people's time. It's an awful experience all around.
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November 2021 by John L.
- The only way they even got one star , Is the cashier at the entrance , Welcomes You at entry ! Otherwise Thumbs Down ... They have gotten our orders wrong / once they said our script was filled ! Only to find out they only did a partial fill - Which led us having nothing but trouble getting the rest filled . I'm hoping in time they'll get a pharmacist who actually knows their customers , Instead of just being another number in their automated system !
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September 2021 by Stephanie M.
Went to the Walgreens to pick up a prescription and their pharmacy is the worst. The girl at the cashier looked at me and said she will get to me when she can and I was the only person in line.They have terrible customer service and when I spoke with the shift leader Kyle he was clueless and acted like he did not care. They do not put their customers first and I will never go back to that Walgreens again!!!
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June 2021 by Maggie A.
I agree with all the negative reviews below. Service is horrible but, worse, they make errors that leave you without medication
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March 2021 by Brandy G.
Send your medicine somewhere else. I needed to refill my prescription. I called only to wait for 30 mins on the phone and get hung up on. I was already mad for having to wait that long and for someone to pick up have conversation then hang up. I called again the next day at 9 am on the dot only to wait 30 mins and get hung up on. I called back to speak to a manager she claimed she was going to tell them to pick up. I waited and got hung up on. I truly hate these franchise places. I'm getting my stuff transfer to Northside Pharmacy.
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October 2019 by Janet Sowiak
The service was excellent! I needed my passport photo urgently. I called to see if they could help and although it was after 8pm, they helped me with a smile. Both the young lady on the phone and manager provided great customer service. Thank you!