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July 2024 by Darnell DeLoatch
Patrick was extremely helpful today and its a shame he’s the only one working
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July 2024 by Miranda Crews
Patrick and Johnny were very helpful and immediately resolved my issues.
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July 2024 by Birdie Stap
Patrick is your guy to go to! I drove 45 mins to avoid the nonsense at my local Verizon store. Patrick called to let me know that my order was ready for pick up. He was very professional and helpful with my in store pick up. He set up my watch for me, gave me a better service plan and had me out the door within 10 minutes. 10/10 recommend
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July 2024 by JOHN A. WRIGHT SR.
SERVICE WAS GREAT!
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July 2024 by Gary Moessner
Johnny and Patrick was very knowledgeable in knowing what they was doing. Also a great memory from when stop almost 10 years ago. Great service and looking forward to many more great experiences
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June 2024 by Amber moss
Service was amazing fast and very helpful
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June 2024 by Tyler Zimmerman
Mercedes was awesome helped me upgrade from a iPhone 12 to a 14 answered all my questions I had
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June 2024 by Jenelle Smith
Johnny was absolutely amazing!!! ? He went above and beyond for my daughter & I! My daughter went in with a frozen phone and came out with the upgrade she wanted and was beyond thrilled! Wish there were more customer service people in the industry who had this kind of pleasant demeanor and definitely makes sure everything is taken care of before you walk out the door! Thank you so much Johnny! We appreciate everything you did for us today! Definitely will be back to this location if we ever need assistance again!
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June 2024 by Jennifer Blansfield
Johnny was an amazing help! My family came in needing lots of help, with a million questions, and Johnny was there to help us with everything! Such a great experience. I would recommend to anyone looking for great customer service.
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June 2024 by J
Hands down the best experience I've ever had in a phone store! Mercedes is great all on her own, but when you throw Johnny into the mix - the fun, energy, and dialogue between the two are out of this world! They both worked together to meet my family's needs and exceeded our expectations! Both even stayed past their scheduled clock out times to set everything up. I will gladly drive out of my way in the future just to work with either one of them again. This is what customer service should be everywhere!
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June 2024 by Andrew Jodlbauer
I wanted to say that the service at the Verizon,Elkton Maryland location is the best I’ve ever seen at any phone store! Patrick was my salesperson and he was wonderful! Extremely knowledgeable and a was able to communicate with me in a way I could understand, not only did I get a new phone, I learned a lot also. I’m a customer forever if he’s my guy!
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June 2024 by Jeffrey “Brother Jeff” Goldner
Mercedes was great! Helped me get an A54 on a new line!
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May 2024 by Susan Benway
Very helpful !
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May 2024 by Lori Pennington
Patrick was helpful thanks!
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May 2024 by Kristy Day
Patrick was very helpful and wonderful today at the Elkton store. He is great
