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March 2024 by Don Colanero
Called about fireplace paint, rushed over before closing, was in the store over 10 minutes while holding the paint can standing directly in front of the worker and a customer discussing a design. No "be with you in a minute", or any acknowledgement at all. So I left.
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February 2024 by daniel wagner
Went in to order some double wall pipe for a DIY pellet stove install in my home.They were very helpful figuring out exactly what I needed and gave me some good advise as well.The price on the pipe and other parts I needed ended up a little cheaper than anywhere else I could find in the area.I’ll definitely be back for my family’s future stove/chimney needs!
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December 2023 by Steve Russell
Amber was kind and friendly and showed us our best option for gas logs
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December 2023 by Kathleen
I was in the store yesterday to seek assistance with an electric fireplace unit that I have. Lori could not have been more friendly and helpful! I will definitely go back and would highly recommend this store.
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October 2023 by Cindy Hayford
Always ready to help
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March 2023 by David McRaney
This is only a review on the website and the Google maps info...please update your store hours. My wife found two different places on the web site that gave different days of operation. Google maps says its open on Monday. Yall aren't. Lucky for me I called first....
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February 2023 by Andre Cratty
I had bought an insert for our fireplace and it did not meet our expectations, skip was very helpful in getting our issues resolved and brought us a different unit that i now can say is a very nice stove and fully meets our expectations....Thanks Skip
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July 2022 by Jane robert
Very nice and informative
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July 2022 by Anthony Parker
Great service and friendly staff. Techs know what they are doing. Tommy was efficient and careful in inspection and clean-out. Always a pleasure to work with this company.
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June 2022 by John Gregory Davison
Great service recently in getting wood stove parts that need to be replaced.
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June 2022 by Susan Orr Osborne
Josh Hollada & his assistant were fantastic. Professional, personable and thorough. They inspected and cleaned our fireplace and woodstove and chimney. Gave me piece of mind that we are all ready to use again in the winter. Highly recommend them.
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January 2022 by John Gianotti
Very helpful employees
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December 2021 by Irene Blair
Great job cleaning chimneys and cleaning heating vents!
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December 2021 by Leslie A. Willoughby
Courteous, punctual, professional, and communicative. Everything was explained to me from condition to how it couldm be corrected.
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November 2021 by Lisa Lockhart
Skip helped us be knowledgeable about using our fireplace. Very professional and warm atmosphere!