-
October 2023 by Sarah Fox
Both local and corporate employees are helpful and friendly, and the process of renting and moving in was efficient and easy. However, lack of appropriate security led me to move my stored possessions to a different company's facility after only 3 weeks.The facility backs onto MARC tracks, and the entire rear section of it is concealed from view.But there are NO SECURITY CAMERAS observing the hidden area.I came out to get a couple of things from my unit, and discovered that thieves had cut through the back fence, pried open 5-7 units with some sort of power equipment, and rifled through them.The doors were damaged and contents of the units left exposed to the weather.Since there aren't any cameras, CubeSmart had no idea it had happened until I called them & reported it.My unit was further towards the front, and thankfully hadn't been broken into, but I got my things out of there ASAP!!
-
October 2023 by Cimawr
Both local and corporate employees are helpful and friendly, and the process of renting and moving in was efficient and easy. However, lack of appropriate security led me to move my stored possessions to a different company's facility after only 3 weeks.The facility backs onto MARC tracks, and the entire rear section of it is concealed from view.But there are NO SECURITY CAMERAS observing the hidden area.I came out to get a couple of things from my unit, and discovered that thieves had cut through the back fence, pried open 5-7 units with some sort of power equipment, and rifled through them.The doors were damaged and contents of the units left exposed to the weather.Since there aren't any cameras, CubeSmart had no idea it had happened until I called them & reported it.My unit was further towards the front, and thankfully hadn't been broken into, but I got my things out of there ASAP!!
-
October 2023 by Kathy Jo Corea
Very professional, knowledgeable accommodating and friendly.
-
September 2023 by Thomas Hutegger
Nice facility. Friendly and helpful staff. But, cost increased by 37% within a year!!!! Hard to switch to other facility once moved in - so not much choice but to pay… ?♂️?
-
August 2023 by Monica Miller
Not a great experience. My stuff was ruined by rats because a horder was in the unit next to me. Her unit was full of food n trash. The rats were the size of small cats.
-
July 2023 by John White
Unit was clean with welcome pack onside. Nice touch
-
July 2023 by Robin Casula
Easy to place an order online.
-
June 2023 by Kate Haley
So far so good!!! Have been great since day one! Very friendly staff. Helped me out so much!!!! Thank ya!!!! Recommend using CubeSmart
-
May 2023 by Mackenzie Tuggle
Quick and easy, I got help when I needed it
-
April 2023 by Kenny
Decent price very convenient. Staff very friendly and helpful. Good experience.
-
March 2023 by Garon McKean
Great service, ease of use, and easy to pay your bill
-
January 2023 by William Robinson
The customer service team is very helpful and knowledgeable about your services and the entire process was super simple from reserving a unit to actually getting into the site and accessing it.
-
December 2022 by Brian Crouch
The overall purchase was great. The ladies that handled my account were awesome. I do have have concerns with possible water or flooding in my unit. Theres evidence of dampness around the inside perimeter. I had a tarp on hand that I threw down to help just in case. It's smaller than I expected but that's my fault for not making sure. I may need to get a bigger unit. Other than that. I just moved in so I gave a 4 star. No one is a five star. Always room for improvement. Be blessed.
-
May 2022 by Dale Parker
My bosses unit was broken into and they do not cover any of the tools and items that were stolen....so they obviously can not protect your belongings here...or garentee that they will be safe in their facility.
-
January 2022 by Dawn Ewing
They are always nice and kind.