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June 2024 by Mehmet KILIC
They are scammer.
i called ask parts and they give me price 250 and charged my card 100 than when i went there to pick a parts they send me diffrent location and after than that ( mars auto parts ) when i went there they charged me 350 $ and i have to drive 20 minutes away and they are rude and scammer i wont be at same place no more and i am reffering to u guys do not stop there
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May 2024 by John Woodfield
I was so glad when they had the part that I needed. On the phone they told me it would be 30 minutes to an hour tops to pull it. After waiting over an hour they came out and told me that their parts puller was going to lunch and I would have to wait. Three hours after I was told 30 to a hour I finally got the part. They promised me brackets, but no brackets were to be had. One would think they would give mr some kind of discount for wasting nearly half a day, but didn’t offer any. Part was twice as much as non local options. Looks like all of this is just par for the course for how they treat their customers looking at the other reviews.
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April 2024 by Ely Blanco
If I would of read the reviews I probably wouldn't of came but I did a walk-in and was meeted and greeted with great hospitality I would definitely come back and I came from NJ about almost 2hrs away
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March 2024 by Dallas
Rude. You will not finish anything you're saying without being cut off, you will be put in hold without them saying hold please or even anything, the part I was asking about they wanted more money than new oem ( not an assembly of any kind nothing included like a door would for example) . Terrible service, offensive pricing.
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March 2024 by Jus Think
They got me together
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February 2024 by Olivia Leonzio
Unprofessional customer service. Upon answering the phone “Paul” asked what I was calling for then before I finished speaking he put me on hold without saying anything. While returning he had another rude statement prior to transferring me to the wrong line. After speaking to another gentleman I informed him of Paul’s demeanor he stated that he knew how he spoke to customers. If the company is aware of the behavior of this employee they should take disciplinary action, not enable the behavior.
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October 2023 by THIAGO GENEROSO
Bad costumer service
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September 2023 by Eric Newcomer
Terrible
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September 2023 by Cyserman
They held the part for me that I need it badly until I got it together. Super friendly and knowledgeable, Paul and his rolling Prarie of cars definitely saved my skin!
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September 2023 by Dallen eastburn
Awful customer service
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September 2023 by Alooma ADE
WORST PLACE TO BUY PARTS// VERY RUDE & NOT PROFESSIONAL
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July 2023 by Helen Shorter
I went to paradise 4 a transmission and they had what I needed yay lol
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June 2023 by Eric Fenicle
Called them for a part, the guy working there answered by saying "PARTS", he then transferred me to another guy that answered by saying "PARTS," then i was hung up on mid-sentence after i told him what my vehicle was. This appears to be similar to many other reviews. Oh well, many other places to get parts from.
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June 2023 by Debbie Tell
Great people always helpful. Used vehicles and parts for cars and heavy trucks. Don't forget they also do salvage as well.
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June 2023 by YARANDRINA HARRIS
Don't business here they don't honor there parts and will sell you a bad part knowing it's bad. Overpriced since under new ownership. Don't trust them or buy from this company there going to just rip you off.
