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“My experience with Dayton at the Elkton, Md store was a 10. Dayton took the time to assess my needs in a phone and ensure I was in the right plan based on my usage. Dayton was knowledgeable, customer focused, and confirmed my satisfaction before leaving the store. Thanks to Dayton, I plan on being a long-time T Mobile customer.”
“Alexi and Heidi were wonderful and very pleasant and helpful.
Came in on Friday 08/02 to get my husband new phone and watch. Alexi and Heidi were just as friendly and helpful as always. Love these ladies. Great job employing them. Heidi thank you for helping my mom with downloading her contacts. Thanks again ladies.”
“Gabi at the T-Mobile in the North East store is the best. She is so sweet and pleasant to work with she helped me with all my problems. I will only go to T-Mobile in North East. Jose the manager has a great employee with Gabi never lose her.”
“The Main St Tmobile energy is great! I came into the store to pay my bill and get information about getting my phone fixed. The Assistance manager Jada helped me with this process, she was nice, attentive and the whole interaction was relatively quick. I hate sitting in stores to long so the fact that I was in and out along with me getting the necessary help I needed... I just had to come on here and leave a review and say the customer service was great and if she's there assisting me ill always come back.”
“Best store, Johnny is awesome team member Took care of a broken screen protector made sure it was flawless, all the team members in the store are very knowledgeable and there work is outstanding.”
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“Patrick is your guy to go to! I drove 45 mins to avoid the nonsense at my local Verizon store. Patrick called to let me know that my order was ready for pick up. He was very professional and helpful with my in store pick up. He set up my watch for me, gave me a better service plan and had me out the door within 10 minutes. 10/10 recommend”