High's is a well-known chain with a rich history dating back to 1928, originally famous for its ice cream. Once the largest ice-cream store chain in the world with over 500 locations, it was acquired in 2012 by Carroll Independent Fuel Company. Today, High's operates about 60 convenience stores, staffed by a team of 500 employees, dedicated to providing a friendly and clean environment for customers. Customers appreciate the store's clean and organized appearance, along with a wide variety of merchandise that changes regularly. Many highlight the friendly service from employees and the delicious, fresh-dipped ice cream that makes visits enjoyable. The stores are praised for their fresh products and welcoming atmosphere, making local visits feel special. The gas stations at High's are generally reliable, with pumps that work consistently and convenient fuel prices. However, some customers find the layout and traffic flow a bit confusing, especially the entry and exit points. One common complaint is that the air station charges for air, unlike competitors like Wawa, which offers free air for tires. The convenience stores are appreciated for their good snacks, drinks, and quick service. Customers often use the rewards card, which has saved them significant money on gas, snacks, milk, and other products over time. Overall, High's is seen as a reliable, friendly, and convenient place for gas and quick shopping, with a focus on customer satisfaction and a legacy of quality.
I would like to thank the exceptional associates and the manay that work at the Highs market in my area. Every time my fiance and I stop in for a coffee or a bite to eat everything is fresh and extremely clean! They all also know how nice it y to have a good word for someone when they might not be having a good day. Thanks... read full comment
November 2023
Excellent customer service kimberly is so kind and helpful!
September 2023
Clean and smaller gas station friendly people and quick service.