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“Rented a truck here several months ago to help my mom-in-law. Went here because the other place we had reserved from weeks earlier cancelled an hour before we were going to head out to get the truck that morning. Wonderful start for us. So we hopped online and saw this place. Made the reservation, called to confirm, and then hopped in our car and showed up.Nice small place with a couple of guys inside both renting U-Haul trucks and trailers and doing machined embroidery (which is actually their main business: logos and such on jackets, hats, etc.). Checkout was really easy. Did our stuff with the truck and returned a few hours later. Handed the man back his keys and we happily went home.There are a few complaints about them having odd hours/closing early. He told me if we return after they close (2 pm-ish???), simply put the keys in their dropbox in front and they'd bill us appropriately. This isn't rocket science people: Look at a business's hours and if they aren't exactly to your liking, get over it and adjust. These guys make it easy.They were just so nice and easy to deal with. More businesses need to be like this.”
“I must say Ashley is very uplifting and helpful !
Her customer service is awesome , I’m with Hills Pet and have never had any issues here , this company deserves a extra star”
10:30AM - 7PM
1600 Annapolis Rd, Odenton
Truck Rentals
“Thanks to Jeniffer for her help, they have taken great care of us from the beginning, they are very reliable and everything they say is true, you leave driving. Thanks Elvis and Jennifer”
“The service here is wonderful. HOWEVER DO NOT USE THE MOVERS THEY RECOMMEND!!!! The guys said they would come the next day too so I gave them a nice tip. The next day only one came and brought someone else and expected a tip as well. They broke An 85 inch TV busted and my antique coffee table leg completely busted. When I called the manager of these movers he stated they are not insured and told me he would call me back. Never heard back. Totally unprofessional!!!!!!”
“My order was handled very professionally. I was greeted in the parking lot and walked through the process so that I understood how the hitch installation was to go. The service technician was very friendly and professional and did the job quickly. I would recommend this location again for any storage, rental, or installation work my friends and family might have.”
“Kai at U-Haul was fantastic, helping me secure furniture dollies at the store. Their knowledge and friendly service made everything smooth and stress-free. Highly recommend Kai for excellent in-store assistance. Thanks, Kai!”
“Wow!!!Great customer service in an age when people do not prioritize customers. Additionally, the van was in immaculate condition! Will definitely rent with Nextcat again”
“Exactly what I want from a U-Haul. Booked an hour before on time and was on the road in 3 minutes after arriving to pick up the truck. The attendant was great, quick and very accommodating despite being the only employee manning the store at the time.”
“Online reservation was very convenient. Good pricing. Pick up location was nice and clean. Truck was sanitized. Returning was easy. Estimate was pretty accurate. Best of all staff was professional, courteous, and helpful. I would definitely recommend and use again.”
“Had a tire leaking air... that replaced it in a very timely manner and back in the road... Penske is our company's fleet maintenance in this area and always makes it convenient and easy...”
“Outstanding!
Attendants were friendly and professional.
I rented a cargo van with high ceilings (pictured) for a weekend. Easy to drive, very well maintained.
Thank you!”
“I see some bad comments from upset people but from my experience I can say that I am very pleased because my box arrived intact and it took exactly 10 days for my box to arrive at the door of my house. And the customer service was very professional and very friendly.”
“They were able to accommodate me for a same day rental after the repair shop made a reservation with an inferior rental company. I receive excellent customer service; top notch! This location is my go to when I need to rent a car. 10/10”
9:30AM - 4:30PM
9597 Berger Rd, Columbia
Truck Rentals
“Kim was amazing!!!! Helpful & professional! I definitely will be back for my future UHAUL needs. We need more people like her that know how to appropriate work with the public!”
“I make a reservation online , and the U-Haul app have problems.I call the shop to be sure have the truck. The owner help meOut with the process. I Highly recommend him for renting .”
“One of the best and my favorite Penske service location in the US. Techs are very experienced, polite and they work very fast. Matthew, Gerad (service managers), Andrew (Roadside service) and others are very professional. I am totally satisfied and I am happy that my company is located near to this Penske location.I would recommend to come to service of your trucks to this location than to go to Jessup Penske location.Also rental department Mike is very good person.So Penske Wicomico, MD location is the best ?.”
“The best U-Haul rental experience I have ever had!! I strongly recommend this place!! The check-in was very smooth and professional. We got our truck, and it was nice and clean. He explained everything to us and helped us connect the trailer. We had to come back multiple times, and each time he was so patient with us and helped us solve our problems. I really really appreciate all his help!! Wonderful experience!!”
7AM - 7PM
2929 Washington Blvd, Baltimore
Truck Rentals
“I had a great experience with u-haul. Whenever I need to rent a trailer I come to Washington Blvd. They always have what I need in stocks. This car trailer I rented with a hour notice I reached an email and picked up and was gone.”
“Great experience at the location near BWI. Both representatives were friendly and helpful in answering questions. The truck was clean and the process was very smooth. Will be using them again in the future.”
“So I was on the bus going to a field trip for school and there was a Ryder driver that was next to us. I’m not sure who he was but he was awesome. When we were doing the honk gesture to semi trucks nobody was honking until he saw it and honked. Everyone on the bus was happy and exited. We are still taking about 1 months later. The driver was driving the truck with the license plate 2657946 and we were on the highway for like 20 minutes and when I looked down it was 10:50am. I’m not sure who it was or if anyone in charge will see this but if you do I would like you to thank him for min behalf of everyone on the bus. I’m only 14 but I know if I need help I’m calling Ryder first. This experience has made my day and I am for sure using Ryder later in life one day. The driver kindness is so awesome I can’t believe it. It’s hard to find people who are nice like that. Thank you so much and for anyone who reads this I would recommend Ryder. Thanks!”
“The staff at this location are very helpful and they practice great customer service. I want to particularly thank Mr Donald and Mr Aaron who are always willing to help. I was moving so I came to this location a couple of times, and anytime I encountered them, they were ready to offer exceptional service. Thank you for everything ??”
“Do you need to rent, please or get your equipment maintained? This is the place to come. Ryder can meet all your transportation needs. Stop by or call. We are ready to serve youStay safe and keep trucking!”
“When I made my reservation with Uhaul, it was at a different location but something happened to the truck that was reserved so they sent me to this location that also have trucks! The place they reserved a truck for me was YourSpace Storage where Ms. Ella Johnson (Property Manager), David Beckett and Veronica Wheeler treated me so nicely! The place was clean, the people there had Great Customer Service skills, they were just wonderful to work with! I picked up the truck but ran over when I was supposed to return it, and Ms. Ella gave me a little more time! When I returned the truck I had to wait on a ride! I was allowed to charge up my cellphone and offered a cup of coffee and water while I waited! These guys are terrific! As I waited for my ride I saw several storage customers come in and they seemed satisfied with the business too! So if you need a Uhaul truck or storage, go see these guys! Thank you Ms. Ella and staff for your help and service! I appreciate you all!”
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“Rented a truck here several months ago to help my mom-in-law. Went here because the other place we had reserved from weeks earlier cancelled an hour before we were going to head out to get the truck that morning. Wonderful start for us. So we hopped online and saw this place. Made the reservation, called to confirm, and then hopped in our car and showed up.Nice small place with a couple of guys inside both renting U-Haul trucks and trailers and doing machined embroidery (which is actually their main business: logos and such on jackets, hats, etc.). Checkout was really easy. Did our stuff with the truck and returned a few hours later. Handed the man back his keys and we happily went home.There are a few complaints about them having odd hours/closing early. He told me if we return after they close (2 pm-ish???), simply put the keys in their dropbox in front and they'd bill us appropriately. This isn't rocket science people: Look at a business's hours and if they aren't exactly to your liking, get over it and adjust. These guys make it easy.They were just so nice and easy to deal with. More businesses need to be like this.”