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February 2024 by Dennis Thompson
The pharmacy staff is lazy, incompetent, ignorant and stupid.Called to see when my prescription can be filled. They said the next day at 9:30 A.M.I drive all the way there to pick up my prescription at 9:30 and they said it can’t be filled until 12. (Incompetent). I told the girl that I was told 9:30, that I would appreciate it if they could at least fill it now, I’d be willing to wait a half hour. She said they couldn’t do that (lazy, ignorant). I asked why tell me 9:30 yesterday and today you say 12? She said she doubts anyone told me that (stupid, ignorant). I hope they get robbed again, they need a good scare.
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January 2024 by Mano R2013
Nice team member very helpful and competent
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December 2023 by Doa Al
My favorite Walgreens. The store is sparking clean and the ladies the work here are super nice and patient when I have multiple transactions.
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December 2023 by Rizwan M.
Great customer service yesterday I was a great experience to Walgreen she's such a nice lady up there. She's very helpful. and she knows everything.
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November 2023 by Tanner Belden
Went to this location for the first time to fill a script after getting sick over the weekend. They couldn’t fill it because they said my insurance (tricare) rejected it on the bases that they need to bill my primary insurance first. Tricare is my only insurance. After calling tricare I quickly found out that the male technician who ran my insurance did so incorrectly which flagged my account leading to the denial. What’s even more alarming is the pharmacist flat out told me when it occurred that this “happens all the time.” Which tells me that they have a significant issue with staff training leading to patients having to experience delayed treatment due to their negligence. If you can’t run a simple antibiotic through insurance correctly what else are you doing incorrectly back there?!
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November 2023 by Nina Turkian-Corn
Horrible customer service. The lady at the store refused to take my document, asking if I have another one. I don’t understand why document issued by the US government is not ok for her. She wasn’t even able to find it on my id, so I had to tell her. It’s not the first time it’s happening only in this store, it’s not good to discriminate customers like this. Awful service!
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October 2023 by Kim Wafer
Scheduled an RSV shot appt today at noon online. Left work early and after standing in line for 15 minutes behind 2 other irate customers with separate issues, I was told that they ran out of shots this morning. Really? Never going there again.
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September 2023 by Erikka
The cashier in the pharmacy department lacks customer service skills.
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August 2023 by hussain baloch
slowest walgreens ever. no one wants to be on the register
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August 2023 by Jake Drohat
Super unfriendly and unhelpful employees
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August 2023 by Ar'Tisha Irving
The cashier was rude and ghetto and acted like i was interrupting her day by shopping there but pharmacy crew was nice
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August 2023 by Ashaman UL
Incorrect passport photo size. Manager refused to print correct size of passport photo. Had to use photo from another Walgreens. Also charged triple the price for the passport photo than the other Walgreens on George Claus Blvd in Severn. Go to the Walgreens in Severn instead.
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August 2023 by Matt T.
Outstanding staff, I never had dealt with this kind of high level of costumer service, Hillary thank you so much, this is from now on my go to location
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June 2023 by B J
Poor pharmacy customer service and lack of brand name items on the shelf. Where do I begin? Received an automated call to pick up my medicine, but when I got there they told me to come back after lunch for one of my prescriptions. This was the second time this week they did not have my order ready. Then the Clerk asked me my full birth date in front of another customer that happened to be my neighbor. My age is not my neighbor's business. This lack of service is regular, since it changed from Riteaide to Walgreens. I will be switching pharmacy in the future.
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December 2022 by Marianne Queen
Pharmacist was helpful. Clerk needs a little polishing her customer service skills. Won’t name her, but asking someone in a line at the pharmacy “What’re you here for?” is inappropriate on more than one level. Clearly, a prescription that’s nobody else’s business, here.
