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July 2024 by Joseph W. De Rico
My truck broke down and was undrivable. It was a simple repair, just an idler pulley. So I called up the Elkridge Napa, and they had the part in stock. I mentioned that I would have to figure out how to get there. I was going to Uber, but the guy asked where I was. I was a couple miles away. He said I'll be there in 10 minutes. He picked me up and took me to the store, where I bought what I needed, and then another employee drove me back to my truck. Talk about going above the call of duty. This is the best customer service I have ever experienced. If I could give them 10 stars, I would. I know where I will buy my parts from now on.
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June 2024 by William Harshman
Pleasant staff willing to help with any problems. Even a missing exhaust bolt on a gas bike.
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February 2024 by Colleen Alcala
Mr. Joe is always willing to help me to find the right parts. I always go to him when I need something for my car
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August 2023 by John McTaggart
Great people
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August 2023 by Luis Castillo
Good place to find parts for trucks, tools, very good service from some employees, but there are certain flaws that should be corrected
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July 2023 by Geoffrey Atkinson
Good service.
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January 2023 by Douglas A
Always great friendly guys
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October 2022 by Angela “Mz'Vocalz” Foreman
A man there helped me with my tag screws. He not only put em in but at no cost. He was my angel that day.
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September 2022 by Christopher Pahl
Laurel is worth the extra drive time.
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August 2022 by Brian Thompkins
Gave me the wrong size battery then try to give me issues about fixing it. Show them the problems that the battery was giving me and they told me that my car was messed up. I told then when you give me the right battery the problems will go away. Been trying to send me to a mechanic to kick out more money. Told him just give me my proper battery and the problems will go away. Soon as I put the proper battery in the problem stopping immediately.
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June 2022 by Steven Zadora
The guy at the counter was knowledgeable and funny.
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April 2022 by ABEL ALVES
Very professional good prices
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February 2022 by cuban links
Gave me the wrong size battery then try to give me issues about fixing it. Show them the problems that the battery was giving me and they told me that my car was messed up. I told then when you give me the right battery the problems will go away. Been trying to send me to a mechanic to kick out more money. Told him just give me my proper battery and the problems will go away. Soon as I put the proper battery in the problem stopping immediately.
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August 2021 by David Sanford
Very helpful, pretty quick service
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August 2021 by Dave
Great service and knowledge
