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“My wife and I had to buy two carloads of tile this afternoon in the Columbia Maryland location. We received excellent help from Kenny! Kenny efficiently found all of the pallets, helped us load the boxes into our cars and was just generally very pleasant.”
“Budget Waterproofing recently completed the waterproofing of my Anne Arundel County home. Bill Bollinger and his staff lived up my expectations. They did the job in the allotted time frame- one work week, were diligent in working every day and removing all the demolition and excavated materials; and were clear about the process and post waterproofing things to do. One issue occurred in the course of the work, a cracked pipe that was temporarily repaired. Mr. Bollinger provided an allowance for the future repair. All in all, I am very pleased with Budget Waterproofing's work on my home, and my now dry basement!”
“Great experience. Henry listened to my goals, designed a replacement kitchen well within my budget, and it’s amazing. His insights and suggestions were very helpful. He was present daily to check in during the renovation and always available quickly by text or call.”
“I had a large order of decking material they got it delivered for me in 2 days. The only complaint that I had bid a job 3 weeks prior and the wood prices went up about 15%.It cost me $350 profit but the customer waited 3 weeks to start the job. The pro desk quoted me a number and ended up 350 more.But if the customer didn't wait 3 weeks it would have been the pro desk price.”
“Andrew the owner is very easy to work with. His workers did a great job on my mom's kitchen.
Water had seeped down from the gutter above her kitchen window on the inside of the wall. It ruined her entire wall.
The wall, floor, countertop and sink were replaced. They did a fabulous job.
Mom really enjoyed the workers. They were pleasant and stayed late to finish the job.
Thank you Andrew for taking care of my mom.
Darlene C.”
“Trucks to receiving dock: I95S to MD212E, turn right on Indian Creek Rd then left into driveway (marked w/arrow in pic). Go to end of building past Sherman Williams. Last dock and white man door. Leave same way you came in.”
“We have been going here for years! Best place ever for great selection of doors. Windows, flooring, kitchen and bathroom cabinets, even appliances at truly great prices! If you are renovating or just need a dorr or window, you absolutely must go to their monthly (first weekend of every non holiday month) on months with a holiday the 2nd weekend!”
“I ended up at my local Glen Burnie store and didn’t have my wallet. The local customer service is always on point.
I’m grateful that they knew me and they helped me through the check out process with my Tractor Supply membership account.
Hands down the BEST CUSTOMER SERVICE AROUND!”
“Excellent Customer Service. I went to the Garden Center in Ellicott City Maryland
As soon as I came into the store, it was a warm welcome. The garden center guys told me to pull up to the shed and they will load up the truck for me. This is how you treat your customers. I will return to this store anytime. Keep up the great work.”
“Eric at their customer service desk is phenomenal. I found a mower on the website that indicated it had a clearance price, but it only applied in-store. It was a great price for a really highly rated mower that I had been searching for quite a bit. The website said the store had limited stock. I ran down to the store. Eric looked up the SKU and it appeared the mower was all sold out. Having thought I missed out on it, I turned to leave the store. Eric stopped me and offered to walk me outside to show me what mowers they had available. Lo and behold, when we got outside, there it was - the mower I was looking for. I'm not sure why it didn't show up when he searched for it in their system. However, had Eric not taken that extra step, I certainly would have missed out. It may seem like a small thing, him taking that extra step, but I was so incredibly appreciative that he did. It's hard to find that kind of customer service these days, but Home Depot has it with Eric. Give that man a raise or a bonus! Dedication like his is how you keep customers like me coming back time and again.”
“I was able to find almost everything I needed with ease.
The staff are very polite, friendly, and helpful.
I love I can bring my dog with me so long as he behaves.”
“They should put a sign that they have lunch in the painting area. I've been waiting 50 minutes and I'm still here. They already called 5 times and no one. Comes.”
“I had an experience at Home Depot in Lansdowne the other day I need to share. I rented tools on 2 separate days. During both transactions, Kayla, Tom, Scot & Zach were all polite, nice and informative and went out of their way to assist me. Bravo team rental, you all should teach customer service in that store. Thank you.”
“The store is clean and most of the shelves are well stocked. Don't expect employees to offer assistance, and don't expect to receive assistance if you ask, even if it's something simple like retrieving inventory from the overhead inventory using a ladder. "This isn't my department" or "let me call someone for you" and no one ever shows up.”
“Bruik in the glass department was extremely helpful to me on the phone and then again in the store. he could see I was a bit uncomfortable, caring, cut glass, so after he packaged it carefully, he took it to the front of the store for me and then had someone bring it to my car. My hats off for excellent service at the Lowe's in Lor. The checker was very helpful, and when I called him by phone, the phone was answered and my questions were Answered quickly”
“This is my go to spot for plants and garden essentials. I think they've got the best inventory in the area at reasonable prices. Often you can get good deals on their outdoor plants.”
“The staff was very polite and helpful. Even though they didn't have the specific item I needed (staff member checked to see if it was in stock). Granted, the item that I wanted was more related to automotive than tools. That's not their specialty. I'm not really surprised they didn't have it. I would gladly go back to this store. They had reasonable prices and good customer service! To the guy that tried to help me find fix-a-flat, thank you!”
“Amazing customer service today. I went in thinking they would not have the cabinets I wanted. Diane and the lady in appliances helped me and I got everything I needed !!Outstanding !!!”
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“I am local business owner in Hanover Maryland. I was loading up drainage pipe for a storm water management project and one of the pipes I stead of tilting down stayed level and came my back widow.Glass Impressions met me and service me at my home same day. My back window was premium with tint, defrost, auto glass everything. They hooked everything back up and help me get back to work. Great work, honest gentlemen. Definitely recommend, and definitely will call back for any future glass needs.”