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“Budget waterproofing provided a super professional experience from the first phone call to finishing the job. Bill, the estimator, was personable, knowledgeable, and thorough. He took the time to explain the issue thoroughly and walk through the various options for remediation. The crew that came out, led by foreman Jose, were professional and careful. They took the time to walk through all the fixes prior to departure. You can tell the employees of this company take a lot of pride in their work. Highly recommend!”
“Great experience. Henry listened to my goals, designed a replacement kitchen well within my budget, and it’s amazing. His insights and suggestions were very helpful. He was present daily to check in during the renovation and always available quickly by text or call.”
“They didn't plan their traffic patterns very well for easy flow of vehicles to and fro.
Having a stop like 200 ft away from another stoplight is ridiculous and wasteful.”
“We have been going here for years! Best place ever for great selection of doors. Windows, flooring, kitchen and bathroom cabinets, even appliances at truly great prices! If you are renovating or just need a dorr or window, you absolutely must go to their monthly (first weekend of every non holiday month) on months with a holiday the 2nd weekend!”
“Experienced operator on phone but didn't have what I needed for the job couldn't point me to a other vendor when I asked which I understandIn our industry.”
“There are a cavalcade of items from used furniture to appliances. There are hidden gems and hand-me-downs. While everything is not a winner, in this economy, you'll find a few pieces that might fit your aesthetic.”
“We had an exceptional experience working with Dragon Scale! Andrew is professional, patient and pleasant! His customer service is excellent.
Our first experience was when he assisted us with designing and picking out the cabinets and tiles for the renovation of our primary bathroom. The entire process was top notch...from the visit to his showroom where he has a variety of samples to the delivery of the cabinets, tiles and materials. Andrew is very knowledgeable and listens to make sure he has a grasp on the clients vision.
For our second experience, Andrew served as our GC on the total renovation of our kitchen. I cannot say enough good things about how great he took care of us and every single detail. From design, permits, cabinets, materials, labor, plumbing, electrical, paint...everything was handled to our total and complete satisfaction. His crew is professional and polite. They clean up after every work day. Most importantly, Andrew committed to our timeline and delivered as promised. Whenever there was a question or concern, Andrew was reachable and responsive. We are so pleased with all of his work and would, without a doubt, use Dragon Scale's services again and again! Thank you very much Andrew and team!!!”
“I ended up at my local Glen Burnie store and didn’t have my wallet. The local customer service is always on point.
I’m grateful that they knew me and they helped me through the check out process with my Tractor Supply membership account.
Hands down the BEST CUSTOMER SERVICE AROUND!”
“I highly recommend ProSource of Columbia for any of your flooring needs. The showroom is impressive with a large variety of flooring choice samples. I was looking for vinyl plank flooring and was pleased with the amount of samples they had to help me make my decision. Marco was helping me with my sample choices and gave me the information I needed on each one also carrying them to the car for me. Once I got the samples home I was able to make a decision and Marco was great throughout the whole ordering process.My contractor had lots of questions for Marco about installing the floor and Marco made sure I had all the correct information to give to the contractor. Marco’s expertise and professionalism far exceeded my expectations.”
“I always find what I'm looking for at Lowe's and the employees are very nice. I love the way it looks in there. Always, so inviting and very easy on the eyes. On Halloween, they had a skeleton wearing a Lowe's vest sitting at a desk, which I found hilarious. It must work the graveyard shift.”
“Trucks to receiving dock: I95S to MD212E, turn right on Indian Creek Rd then left into driveway (marked w/arrow in pic). Go to end of building past Sherman Williams. Last dock and white man door. Leave same way you came in.”
“This store is Phenomenal. I called the store manager before coming over to make sure I would be able to be assisted. Corey in lumber/plywood has the best customer service I've experienced in a long time. I told him my previous situation at other lowes and not being able to get the plywood I needed and he helped me find & load the plywood on a bed cart and also cut it for me with zero hesitation. Amy and the other cashier in the Pro section are also very kind and easy to talk to. I am no manager/supervisor of Corey but it would be nice if his manager has a quick chat with him to let him know his work ethic is appreciated.”
“Full line of anything you need.
Each associate has a Home Depot phone. When you need help finding an item, just ask any associate. They will give you the row and shelf information and they can also show you the location and answer any questions.
Rapid self-service checkout is available.
The return staff members are very efficient, look for Jennifer.”
“They should put a sign that they have lunch in the painting area. I've been waiting 50 minutes and I'm still here. They already called 5 times and no one. Comes.”
“Friendly and clean. I tend to prefer Home Depot over Lowes. It's a bit of a smaller Home Depot so they have the typical stuff, but unfortunately if you need a specialty item you either need to go to a different location or go to Lowes instead. Check for inventory online first.”
“Amazing customer service today. I went in thinking they would not have the cabinets I wanted. Diane and the lady in appliances helped me and I got everything I needed !!Outstanding !!!”
“I had an experience at Home Depot in Lansdowne the other day I need to share. I rented tools on 2 separate days. During both transactions, Kayla, Tom, Scot & Zach were all polite, nice and informative and went out of their way to assist me. Bravo team rental, you all should teach customer service in that store. Thank you.”
“Bruik in the glass department was extremely helpful to me on the phone and then again in the store. he could see I was a bit uncomfortable, caring, cut glass, so after he packaged it carefully, he took it to the front of the store for me and then had someone bring it to my car. My hats off for excellent service at the Lowe's in Lor. The checker was very helpful, and when I called him by phone, the phone was answered and my questions were Answered quickly”
“The staff was very polite and helpful. Even though they didn't have the specific item I needed (staff member checked to see if it was in stock). Granted, the item that I wanted was more related to automotive than tools. That's not their specialty. I'm not really surprised they didn't have it. I would gladly go back to this store. They had reasonable prices and good customer service! To the guy that tried to help me find fix-a-flat, thank you!”
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“Had a great experience with Tess who works in appliance department at the Columbia, MD. She was very knowledgeable about the product of interest. She walked us through all the costs/options associated with a dryer we were interested in buying. She worked to get us a much lower price, compared to other merchants, and was able to get us free installation and appliance disposal in accordance with the current sale. She's a top notch employee with excellent customer service skills.”