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May 2024 by Victor Blanco
It was the worst customer service at this location.That girl definitely need to be replaced.
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April 2024 by Z
Super bad experience. Very slow and confusing service.
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January 2024 by N D.
2024: (have not visited branches) CapitalOne customer services is no longer friendly and became biosed and hard to talk with, after new branches opened around town. I closed my card with them after 25+ years.
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January 2024 by Tolulope Olusanjo-Kehinde
I personally love this branch. I think what alot of people fail to realize is that Capital One is an online bank, the branches are limited to what they can help you with. The staff at this branch are so friendly with me. We laugh and they are so welcoming to my children when they come in with me. This is literally the only branch that I go to in this area. Love it! I come here so much they recognize me now. Thank you all for always being so kind and respectful. It really goes a long way in this crazy world!!!
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January 2024 by Ruchi patel
It was the worst customer service at this location by the greeter. I went there as i had some questions to transfer my accounts from different bank. Without any acknowledgement, she told me to check everything online. I have already checked everything online but I still had some questions so i wanted to talk to the human before I transfer my funds and accounts. She was keep on asking me to go online and check. If you want to do everything online, why are you keeping physical locations with rude staff? That girl definitely need to be replaced.
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December 2023 by Luis A.
These days, most of my transactions are online, but in the last few days, I had come into the bank because of the type of transactions I was making. The Tellers here are polite and willing to help. No complaints from me.
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October 2023 by Stephanie Ortiz-Rivera
This has to be the worst branch! There's like 3 tellers with long lines!! Clarksville would never!
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October 2023 by Stephanie Rivera
This has to be the worst branch! There's like 3 tellers with long lines!! Clarksville would never!
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September 2023 by Jenny Kien
ATMs don't even work ??
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August 2023 by Peta Towns
Very poor customer service. I was told I had to come in branch to open a business account. You cant ioen online. You cant make an appointment. Now I'm in branch after waiting 10 minutes I'm being told by Bimal that I have to come back at 3pm because he has a meeting until 3pm and they're short staffed. Well customers I'm branch should take precedent over meetings. Do meeting generate money? This is ridiculous. The next branch is 20 minutes away. If the reviews are bad acknowledging the review is not helpful. Actually fix the problem/s. I'm so mad I want ro close out all my accounts from here.
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August 2023 by Will Vid
Atm always broken
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August 2023 by Lenell Davis
Busy but efficient
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July 2023 by Jason Weber
It doesn't matter which location I have been at capital one seems to have a problem verifying accounts at their own bank.
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June 2023 by Kiara Turner
This location is so slow! I waited in the drive up line for 20 minutes with no movement. I decided to go inside where I had to wait another 15 minutes with 3 tellers working. This location needs to do some hiring! I understand taking your time, especially with someone’s money but this team was moving slow as molasses.
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May 2023 by Danial Khan
The lady who I dealt with was nice and quick in providing service. ATMs are also in good condition with responsive touch screen unlike Bank of America.
