2024: (have not visited branches) CapitalOne customer services is no longer friendly and became biosed and hard to talk with, after new branches opened around town. I closed my card with them after 25+ years.
December 2023
These days, most of my transactions are online, but in the last few days, I had come into the bank because of the type of transactions I was making. The Tellers here are polite and willing to help. No complaints from me.
May 2023
The lady who I dealt with was nice and quick in providing service. ATMs are also in good condition with responsive touch screen unlike Bank of America.
