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March 2024 by Joseph Bennett
If you like metal that matches the pattern on the bottom of the pizza as a "topping" and hurts going down, order from this place.
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January 2024 by m sheeler
Pizza is good and delivery is fairly standard as far as
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December 2023 by Eric Washington
There are two guys that work there; one works the front half of the week and the other works the back half and I know when I see them my pizza(s) are going to be perfect. This is a great location with an awesome staff.
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November 2023 by JR Magruder
Being Halloween I ordered my pizzas at 2:45pm for a 5:15pm delivery. At 5:30pm when my pizza wasn’t delivered I tried to call. I selected the option to check on my order status and was told by an automated voice that it was in process and estimated completion was 189 mins. Oh that can’t be right, I called back and pressed 5 the prompt to speak with a manager and the phone instantly disconnected. Tried again and was disconnected instantly. Then drove to the location where the pour girl behind the register was getting yelled at by everyone there who had already been waiting longer than they should have. Turn off the online ordering system if you can’t keep up. Have a Manager on location to deal with the back log and interact with the upset customers, and own your mistakes and answer the phones. Who ever owns this franchise clearly doesn’t care about their employees or the community that supports them.
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November 2023 by Brittany Allen
I placed an order over an hour in advance for Halloween and was told it was about 45 minutes behind when I arrived at the set time. I was told it's first come first serve which I don't understand when placing online orders for a designated time. I get that Halloween is very busy but changing the pick up time when ordering online could have prevented that blunder. We were on a strict schedule hosting a party before our kids went out trick or treating so I canceled our order and had chicken nuggets instead.
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November 2023 by Kathy M.
Had the best pie in a long time today!! Hot, crust was so tasty!! Great job!!
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September 2023 by ANTHONY HARRIS
Always a good pizza !!?
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July 2023 by Emily Herzing
Great experience at the Eldersburg location today! We ordered a bunch of pizzas for a birthday party, and they were delivered hot and fresh! The person who took my order the day before went out of his way to help me with my gift cards. Delivery driver was friendly and efficient! Definitely recommend!!
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May 2023 by Kelly M. Conaway-Colson
Always excellent customer service, great pizza, on time delivery and friendly!!!
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April 2023 by Bob D.
This pizza takeout restaurant has really gone downhill. They do not offer a menu in the restaurant which you can read off of to order. This makes it difficult to order and pick up in store. They also do not offer a senior discount for senior citizens. I do not recommend this restaurant.
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December 2022 by Claudia Yeboah
Ordered a cheeseless small pizza. Asked for extra toppings to accommodate the lack of cheese. Was charged for extra toppings and as you can see, there’s hardly any. And it was totally dry. The other pizza was completely missing it’s toppings. Pizza was cold upon arrival. Spent $60.00 on 3 pizzas that were very lackluster. Very disappointed. Will be using dominos from now on.
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October 2022 by Cristie Valentine
Great customer service.
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June 2022 by Arugula
Unsanitary and rude manager - I love Papa John Pizza.However this evening when I arrived to wait for my pickup order,I noticed a Papa John employee with a pizza come out and walk next door to Qdoba. He went in and came out without the pizza. So he was obviously doing a walking delivery of some sort.He was scratching his face as he returned and entered Papa John's. He immediately walked over and started touching multiple pizza crusts and the cornmeal on the counter. He did not wash his hands!I explained the situation to the cashier. She just stared. I told her I'd like to speak to a manager. She walked over and got the very employee who had behaved in such an unsanitary way.I told him what I saw. He never spoke a word to me. He stared at me several seconds, then walked over and threw a few of the crusts he touched in the trash, then disappeared into the back. Another employee walked over to the same station and used the same cornmeal to complete the crusts.I suggest keeping a close eye on these food preparers. Cleanliness doesn't seem to be a priority.
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April 2022 by RICH HALL
Learned that Papa John’s will only honor the specials if you specifically ask. Bought 10 large pizzas for carry out, 5 were just cheese. They charged me $17.99 each. These were for my daughters bday party so I didn’t have time to order elsewhere. If we would have asked it would have been $10.99. I asked the manager about it the next day after seeing the menu price. He agreed it was deceptive but common practice.
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January 2022 by J
This place is always a circus show and tonight was the last time I will be witnessing it. Usually placing your order on the app makes things easier but not this time. I don't think there is any management so employees are confused when it is busy. After waiting about two hours and still getting a confused look from the cashier about the order the app said was ready but she didn't know where it was I left.
